Contact customer service

Attention. Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.

Scan the QR code or tap the link below on your phone.

WhatsApp is a third-party communication channel between you and Yandex. We do not control and are not liable for how WhatsApp stores your data and chat history. Please keep this in mind when choosing WhatsApp to contact support.

Go to WhatsApp

You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7 495 139-21-13

Russian regions: 8 800 700-58-56 (toll-free within Russia)

Attention.

To access campaigns, the customer service specialist will need your PIN.