Payment methods

These payment methods are available in almost every country:

  • Card payment
  • Bank transfer

Individuals can use the following payment options:

  • Bank wire transfer in EUR, GBP, USD, CHF (Swiss francs), or TRY (Turkish liras).
  • Bank card payment in EUR, GBP, USD, CHF (Swiss francs), or TRY (Turkish liras). We accept VISA and MasterCard except for cards issued by banks in Russia or Belarus. Processing a payment may take from 15 minutes to an hour.

When making your first payment, make sure to upload a scanned copy of your passport, residence permit, or tax residency certificate. Verification of the uploaded documents may take up to three business days. We reserve the right to request other documents.

If your documents have been verified, Yandex will start executing your order as soon as your payment is received.

Have questions?

Attention. Our customer service can help you with the campaigns created under the same login that you use to contact us. You can see your current login in the upper-right corner of the screen. Our team can access your data only when processing your request.

You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7 495 139-21-13

Russian regions: 8 800 700-58-56 (toll-free within Russia)

Attention.

To access campaigns, the customer service specialist will need your PIN.