Notifications
Configure notifications
You get a notification when you receive a message. By default, notifications are enabled for all chats. To change the settings:
- Tap .
- Enable or disable the Show notifications, Sound, and Vibration options.
- Go to Settings.
- Enable or disable the Show notifications option.
- Open the chat.
- Tap ( in iOS) in the upper-right corner.
- Select Disable notifications or Enable notifications.
For all chats
For individual chats
- Open the chat list.
- Click .
- Enable or disable the Receive notifications option.
- Open the chat.
- Click in the upper-right corner.
- Select Disable notifications or Enable notifications.
For all chats
For individual chats
If you enable notifications in the settings of an individual chat, but disable them in the general settings, you won't receive notifications.
Questions and issues
Open the device settings and select Yandex Messenger in the list of apps. If Yandex Messenger notifications are disabled, enable them.
In Yandex Messenger, press (Settings in iOS) and make sure that the Show notifications option is enabled. Try disabling it and then enabling it again (you need to have a stable internet connection).
If the problem persists, contact support.
- Click.
- On the Sounds tab, select System Notification in the Program Events section.
- Select the notification sound in the Sounds block at the bottom.
- Click.
- Hover over the bottom-right corner of the screen and then move up.
- Click.
- Select Notifications (for Windows 8.1: ).
- Enable the Play notification sounds option and turn on the toggle for Yandex Messenger in the Show notifications for these apps section.
- Click.
- Select Notifications and Actions.
- In the Receive notifications from these apps section, select Yandex Messenger.
- Enable the Play a sound when a notification arrives option.
- Click.
- Select Yandex Messenger in the list of apps on the left.
- Enable the Play sound for notifications option.
I don't get notifications.
No notification sound on the desktop computer
In the computer settings, check whether sound notifications are enabled for Yandex Messenger: