When contacting this branch, it turned out to be impossible to withdraw foreign currency because it simply does not exist at both cash desks, and it is also impossible to withdraw the same foreign currency from the card. It's creepy

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Юрeц

Level 8 Local Expert

The bank is doing well in terms of issuing loans, if (as always happens) not the human factor. I applied for a loan "there will be money." Unfortunately, as always happens, the bank employee at Mira 4 wanted the best and applied for a loan the wrong way. I called and said it was approved, but I was not satisfied with the terms. I was upset, and I wrote an angry review based on my emotions. It was on a Friday after 18:20. Over the weekend (Carnival), the grudges were forgotten. They didn't give me the loan I wanted, but that's okay. On Monday, there is a call from the bank, they are interested in how the service went by the bank's specialist. I told him how it was and what I wanted from the bank. We got into the situation, apologized, and gave the loan the way I needed it. Well done, you've improved. The employee should not be punished, only scolded. They don't give you two for one broken man.

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Lina Khmyz

Level 3 Local Expert

On 15.07, the cashier was unable to carry out a currency exchange operation, or rather, refused it. (To change the $100 bill) When I said to change $10 out of $100, she said, "I can only give change in a $50 bill, but it's all spotted. There is no other bill." Are there no bills in the bank? The bank is not interested in exchanging high-quality banknotes, right? They only give away the "drenched" and "spotted" ones! Cool bank

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