A terrible bank in terms of servicing individuals. I issued the card online and can't pick it up, it takes about two hours to wait at the branch. Moreover, only on weekdays and only from 9.00 to 17.00. They also do not have the opportunity to make an appointment in advance for a specific time for issuing a card. They have no one to redistribute the work between the employees. Two specialists in the department of legal entities are unemployed, and two specialists in the department of physical education. people are overwhelmed.

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Елена Канышева

Level 11 Local Expert

Currently, it is the only Bank in Belarus that works with non-residents from Russia, and these are favorable and not burdensome conditions. Very polite, attentive, calm, patient girls. They helped us figure out what is best for us Russians at the moment, what the pitfalls are, and how much it will cost us. The cards were issued on the third day after the request. There are no virtual ones. Outside the sanctions lists.

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places-in-the-world

Level 19 Local Expert

I highly recommend that foreign citizens do not open accounts and cards here. Not only that, after opening the account, they introduced a monthly commission of $ 10 on any account balance of $ without notice, but it is also impossible to contact support. Over the course of 2 months, I sent about 6 requests with a question and did not receive a single response. I closed accounts and opened them in a more customer-oriented bank.

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Zepter Bank

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