Inex Group

4.0

8 ratings

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Level 4 Local Expert

I constantly order from ozone to this pick-up point, I have never had any problems with delivery or receipt. Yes, there are queues, but the operators work fast enough) you need a passport and a phone number to get it. You receive an electronic queue ticket, wait for your number, tell or show the operator your Georgian phone number and passport, sign in, receive the order and that's it, no problem. All operators speak excellent English if you don't know Georgian.

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Jesuislidia

Level 10 Local Expert

Firstly, if you order something through them, such as ozone, it is impossible to return the product. Once, when I was trying to return an item, the staff told me quite seriously that I needed to get permission from the president or his ministerial cabinet to return it. However, they did not say how to get this permission from the president. Just figure it out for yourself, if there is a permit, then we will return it.. And it wasn't a joke, several employees tried to supposedly resolve the issue and really believed that this was the right procedure. I'm still shocked by the absurdity. Another time, I came with a local. I also wanted to immediately refuse to receive low-quality goods. Even if there was a person who speaks Georgian fluently, the staff still did not understand what to do, and it was not possible to issue a refusal again. A separate epic begins if you order goods from China through them. There are new levels of stupidity and utter incompetence. I thought when AI appeared, at least such basic questions could be Googled, but no, there is personal stupidity, and it's over more important than the answers of the gpt chat. The scariest thing is that this is not an isolated mistake. This is systemic incompetence, lack of common sense at every stage. I don't say anything about the service at all. What is it about

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Екатерина

Level 4 Local Expert

I strongly advise against ordering here

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Станислав Х.

Level 6 Local Expert

The most stupid service. I do not recommend ordering products with ozone (because it is imported from this office), if nerves are dear to you

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Inex Group

4 reviews