Black Sea Pearl

5.0

1466 ratings

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770 reviews

By default

Level 3 Local Expert

I would like to thank Manana very much, she serves the 16th floor. Everything is always clean and tidy. She is very polite and friendly, we are very grateful that Manana will always help, no matter what question you ask.. Thank you so much for such hospitality, I really want to come to you again.

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Анастасия С.

Level 6 Local Expert

We had a rest in early July. I really liked it. A clean, new hotel. Its own beach, there are not many people. The food is ordinary, but everything is delicious. Super friendly staff.

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Наталья

Level 12 Local Expert

A wonderful place on the Black Sea coast. A place where the soul and body rest. I recommend.

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Михаил Боткин

Level 6 Local Expert

A good hotel, 3 meals a day (there was always enough food for everyone), the sea is super! The sea is clean, not very salty, even small fish swam) There are no jellyfish! Sun beds and umbrellas are free and there was enough for everyone)))

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Марина Б.

Level 6 Local Expert

Excellent hotel, the price was pleasantly surprised, freshly renovated, there are two swimming pools on the territory, one with fresh water, the second in thermal water, the dining room is a little weak

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Лариса Владимировна Б.

Level 8 Local Expert

Everything is great, the food is great, the rooms are super, everything is new, the pools are great! The staff is polite! Only the maids are not very good, you can't even wait for cleaning for a tip.

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Маргарита Алексина

Level 6 Local Expert

A great place away from noisy hotels. A wonderful new hotel with wonderful views. The best place to get away from the crowd. The thermal pool is generally just a buzz!!!!

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Ольга. Н

Level 5 Local Expert

There are many more disadvantages than advantages. There are no kettles, decanters in the rooms, a mirror in the hallway, one outlet behind the TV. There is only one cooler for the entire hotel. There is a shortage of dishes in the dining room. There is NO coffee machine!!!

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Ter Fl

Level 4 Local Expert

Awesome Everything is included. Except alcohol. Buffet meals. There is a choice of dishes. 2 pools, one therapeutic. There are pebbles on the beach, there are sun beds. Nature is fire. The mountains are impressive.

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Ксения П.

Level 4 Local Expert

A review of a vacation in the Black Sea Pearl (ex Ochamchira) in the period from 26.07 to 4.08. We arrived on the night of 26.07 to 27.07, the road is very long, stock up on food and water, landed in Sochi at 18:00, we only found ourselves at the hotel around 2:00, of course there is nowhere to eat. Initially, we had a standard room, but for some reason we were settled in economy, be careful, the next day they overpowered us after they came up. The rooms are not bad, but it is clear that they were made in a hurry, there are no paper holders and a glass for brushes, the standard bath is several times smaller than in the economy, bed linen and towel have never been changed for 9 nights, beach towels must be asked for themselves, the reception says that someone has blue, someone is white, well, they just don't want to bother, there is not a single outlet by the bed, there is no kettle in the room, there is not enough large mirror, at least one per floor, there is an iron on the floor, but the air conditioning works well and there is Internet everywhere in the hotel and by the pool. The elevator is the main pain, there is nothing to add, everything has already been said. The food is the same for all 9 days, not bad, but not super, coffee is only for breakfast for some reason, for breakfast from eggs - omelette and boiled eggs, there are no fried eggs, there are no fresh vegetables at all for breakfast, at lunch there are sliced cucumbers / tomatoes, desserts are also all the same - roll / charlotte / biscuit pasta is often boiled, the food is almost always cold, there is one microwave, but there are all communications for heating trays, it is not clear why it is not used. On day 4, I already want barbecue, greens and wine. Compote - diluted, indeed, is poured from a red bucket. The store next door sells cool local lemonades. Animation is the second pain of the hotel, Inga, of course, tries to attract people by shouting loudly "we're not going anywhere today, just to the program," but I don't know how much it works. I can't say about children's animation, but adult animation leaves much to be desired. For 9 days from the evening animation - Russian lotto / disco in the lobby at the reception / guess the melody / karaoke (but the songs are all old). There is no separate platform for this, so people are going hard. The infrastructure of the hotel is also poor, there are two swimming pools - a regular and a thermal one, this is a plus, there is a cafe, but that's all, the territory is not fully landscaped, there are no gazebos, benches only at the entrance area. There are umbrellas on the beach, those who managed to take it, there are not enough places for everyone during the peak season, there are no umbrellas or awnings by the pool, there is no toilet on the beach, that is, only to return, the benefit is to walk close. There is a very interesting story with the pool, the thermal one is with blooming water and green slime, you can easily slip, why it is not cleaned is not clear, but the usual one, we arrived - we were told the pool is open from 9 to 21, but if you swim afterwards, we are not responsible for you, on the 4th day it became close it with tape, like it's closed, okay. Then in general it closed early in the evening, here is our last evening, after dinner we went to the pool at 7:30, they tell us today the pool is open until 8, they chlorinate it, but you chlorinated it for 4 days before that, we did not swim there yesterday, they do not warn us about this in advance, to Unfortunately. Excursion programs to popular places for the whole day, the hotel guide deceives, saying that you will arrive for dinner and will walk on the lake for 2 hours. We left at 6 a.m. and arrived at 22:15.

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Ксения

Level 8 Local Expert

A cool new hotel, but it's worth working on the service and diversifying the food, the animation also needs to be changed - sad. The sea is clean, the pools are almost empty 👍

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Нелли Гненадьевна

Level 5 Local Expert

A great place to relax. Quiet, peaceful place with good home cooking. The staff and service are very attentive.I recommend. Of the disadvantages, these are elevators.

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Денис

Level 16 Local Expert

A freshly renovated hotel, so far everything is clean and new, but the renovation is more cosmetic than major. Freshly plastered facades and tiles on the balconies of the upper floors are already beginning to fall off and some of this stuff falls on the blades of the central air conditioners, breaking through the plastic protection. Which obviously has a bad effect on their work. The facade begins to fall off, which is visible to the naked eye. This makes it sad, it is a pity that a lot of restoration work is being done, the building is clearly being overlooked. The hotel has buffet meals, the chefs are trying their best. The dishes are more like home cooking, but everything is quite diverse. There are many meat dishes, some fish dishes, sliced boiled sausage and sausages and dishes made from them. During the 2 weeks of rest, no negative aspects were revealed. The staff is friendly and friendly, everyone is ready to help. Special thanks to the maids for cleaning, clean, fast, unnoticeable. The overall impression is positive, it's just GORGEOUS for Abkhazia!

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Денис

Level 5 Local Expert

The service is excellent, the rooms are cleaned every day, the reception will always help with any questions. There is a slight disadvantage with elevators that there are not so many of them, but in general everything is fine

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Мила Сидорова

Level 6 Local Expert

Great hotel)) there is a swimming pool with natural thermal water on the territory, composition: silicon, sodium ... etc., The sea is the purest. Recommend👌👌👌

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Denis Mikhaylovich

Level 3 Local Expert

I join the positive reviews about the hotel. But, there is one thing, dear managers, keep an eye on your children or the children of your relatives. Local teenagers were swimming, jumping into the pool, yelling. The girl made a remark to them, in response she was sent to 3 letters and told that their uncle works here.

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Светлана Кашкетова

Level 3 Local Expert

Excellent hotel, clean, cozy, beautiful, everything is fresh and modern, there are SPA services, the sea is clean and right under the balcony, two excellent pools. I recommend it to everyone!

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Юренкова Ольга

Level 13 Local Expert

Relaxing by the sea with benefits.There is a huge swimming pool with a hydrogen sulfide source right in front of the hotel.Decent rooms.Responsive staff.

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Ирина Ирина

Level 5 Local Expert

The first thing that surprised me was that there was no drinking water in the room.At least they put a bottle on check-in.We arrived, the heat was on, I was running and looking for where to buy water.Green flies in the dining room and in the bar (if you can call it that)The food is meager, the same every day, designed for 10 people.At the same time, everyone eats here from the street.If you come later, you'll leave hungry..Some dishes are not edible at all..The elevators are constantly occupied by a person with some bags.You've been waiting for the elevator for a long time.You can suffocate in the elevator, apparently there is no ventilation at all.The staff cannot give you the information you are interested in.Often you are not in place, you search and do not find it.There are a lot of flaws in the room, it seems to be small things, but it's annoying. The hotel is new, clean, but the towels are already stained.It is not pleasant to wipe yourself with dirty towels.It's good that you brought your own.There are plenty of sunshades and umbrellas on the beach, but here locals lie on them, and hotel guests may not have enough.The beach is not cozy.Dogs with lesha roam on the beach, and on the territory of the hotel too.Why let them through, there are fences, the guards do not pay attention to this.A good thermal pool with water that contains silicon. The conder worked properly, cooled the room well.The maid on the 10th floor is a very nice girl.Performs his duties well.I have no desire to come back here again.Far from the hotel, the transfer is no matter what , the drivers don't care about the tour operator who was paid for the service.Not cheap.For that kind of money, you can go to a 5* all-inclusive hotel in Turkey, with excellent food.Many people hope that the shortcomings will be corrected.They won't fix it, no one needs it, judging by the familiarity between the staff.

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Владимир Д.

Level 5 Local Expert

The hotel is on the order of 5. For cleanliness and maintenance 3. Canteen 2, the food seems to be normal, but the service is not coping and it's terrible for desserts to get something, it's a queue and you have to get into a fight. The elevator is just a separate quest.

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Михаил Ефимов

Level 12 Local Expert

A magical view from the balcony to the sea. The service is 3 out of 5. The food is poor, after a week I'm already tired. Due to the specifics, the place is for an amateur.

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Александр Михайлович

Level 10 Local Expert

The place is extremely remote from the border. Three hours minimum if there are no traffic jams ! The renovation is fresh . The food is sooo not tasty!There are few cafes nearby , the menu is meager . In general , as for me , I liked it , better than in Gagra . Well, their pool with a type of water from a thermal spring , with some strange water , did not inspire . From the place where the water flows into the pool , it smells strangely , like fuel oil , something , not hydrogen sulfide for sure . August 2023 .

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Ирина Г.

Level 5 Local Expert

A new hotel, the territory is not yet fully landscaped, the food is delicious, the sea is warm, the beach is pebbly. There are sun beds and umbrellas. But there is no laundry service, the pool has not been put into operation. Good luck to the owners in implementing such an idea! And make a good website already.

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Николай Балыбин АНО ИДПО Госзаказ

Level 10 Local Expert

The hotel has just been opened, everything is new. There is a unique free thermal spring in the large swimming pool. Three meals a day. The sea is under the window, sun beds + umbrellas - enough for everyone. I am very happy with my vacation in Pearl! In the photo, the view from the window.

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Максим Н.

Level 4 Local Expert

The hotel is good, the pool is good too. The problem with these big hotels is that there are only two elevators for such a big hotel.

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Татьяна Орлова

Level 14 Local Expert

Five out of five. Excellent service, food, proximity to the sea. The only drawback is the relative size of Abkhazia, which is far from the border.

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Екатерина Ильевская

Level 8 Local Expert

The hotel is new. Everything is clean. Beautiful view from the balcony. The problem with the elevators. If you are not ready to climb on foot, then ask for floors that are feasible for you. Waiting for him is a problem.

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Алексей Николаевич

Level 30 Local Expert

A modern hotel. Generators, a hot spring pool, a regular pool. The sea is just a step away.

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Лидия Л.

Level 3 Local Expert

1. The location is excellent: the seashore. If you want to take a break from people, this is the perfect place. For 1.5 hours of walking along the embankment, 10-15 people met. There are people on the beach just opposite the hotel, there is not a soul from the breakwater to the breakwater. 2. Rooms: clean. There are no normal chairs on the balcony, there are a la stools of 20x20 centimeters. An adult ass is uncomfortable. There are no sockets by the bed, it would seem logical that you want to charge your tablet/phone at night and intuitively look for an outlet nearby: but no. There are also no cup holders for toothbrushes, there is soap - there is no soap dish, you put everything on the floor in the shower and attach a washcloth between the wall and a shower stick 3. Shitty rap. What the hell is he rumbling since 7 in the morning, just because someone from the staff likes it and he has the opportunity to connect to the column at the reception. Similarly during the day and in the evening especially. Quiet background music is enough. 4. Dining room. Poor quality of some products: loose sausages, sausage, cheese. Well, raise the price of something and get a better and decent one. Or make a custom system to optimize your expenses. In general, it is enough to get enough, but not to enjoy eating. 5. Dogs. Packs of dogs run along the beach. Do not say that they are kind, do not bite, etc. Just do something. They scare some people. Also, some aunts feed them sausages from breakfast (write an ad that you can't!!!!!) Solve the problem. 6. Morning coffee. You can get it only from 9 in the morning at the bar or instant with 7 in the canteen. We wake up very early and would like to get a cup of freshly brewed. Not for free, so that you understand. To the question: why not open early and make coffee for people - the answer is: why do it for 3-4 people? Then. This is a service. Don't want to wake up and come to work earlier - put a great coffee machine and the question will be closed. 7. Territory. At the end of September, the saltwater pool is not functioning, the pool bar is not functioning, there is no movement there. There is also no awning over the thermal pool. PS: in the evenings, the children of employees periodically hang out there. We don't mind. But do not jump on the "bomb" from the sides. Or walk with a rumbling column in your hand "brother-Serega-on music". 8. Spa. Massage/mud/physio - everything is there. The price is not low. For 4.5k for a general massage of patients, cover with a towel so that the part of the body that is not massaged does not cool down. Men's disposable underwear for men, not for women, a towel under the face in the hole in the couch, too, so that the face does not break from contact with the leatherette, under the feet when you get up, too, a towel / disposable sheet. They began to lay / cover. OK. I wish the management to take care of their employees and buy electric couches (specialists of different heights: someone needs to bend, someone needs to stand on tiptoe), so that they themselves do not need treatment. This is our personal comment, in no case anyone's complaints. The mud is cold, then warm. They promised to bring a thermal blanket - they did not bring it. They asked to cover with a blanket, requests were sometimes not perceived. After charcot, there is no towel to dry off. And yes, we are not evil. No need to "send" us to Turkey, Europe, etc. They were everywhere. We all know. We would like to be there, but we decided to come to you. Abkhazia is beautiful. Everything is here: nature, sunsets, dolphins, the sun sets directly into the sea, overflowing with fantastic colors. So make it so that you want to come back here and spend money (small / big as you want). We want you to get better, so we decided to write a review. Hire a cool manager - not a friend / brother / matchmaker, but someone from whom you can ask and turn this place into a paradise.

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Григорий СПБ.

Level 11 Local Expert

Everything is great. Only the elevators are not properly configured. Attentive staff and a very nice place.

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Сергей Яценко

Level 10 Local Expert

Beautiful views from the upper floors, new renovation, delicious food, swimming pool, real SPA complex, thermal pool, on the first coastline

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Андрей Цой

Level 12 Local Expert

Everything is fine, small mistakes with repairs, monotonous but sometimes even delicious cuisine, swim in the pool and clean sea. If it weren't for dog feces on the beach and a long way from Sochi, then this would be the best offer in Abkhazia, taking into account the price. And yes, of course there is simply nowhere to go in Achamchire..

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Матвей

Level 3 Local Expert

We came to relax with a large company, we were well received, the food was top-notch.

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Виктория

Level 18 Local Expert

For their prices - fine. There are many advantages: everything is new, the staff is motivated, the sea is much cleaner than in Sochi and even Gagra Cons: a year ago they said that the building had rotted since 88, cows were climbing there. I wonder how simple the design is in the end.. Unfortunately, the city is quite non-touristic, the beaches are frankly littered. For a couple of days - it's the most And cheap and angry and on a Russian passport

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Александр Сергеевич Пушкин

Level 5 Local Expert

The Internet is disgusting. The elevator is loaded and often breaks down, and there are no places to sit in the dining room. Deservedly - 0.1 star

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Олеся Ш.

Level 6 Local Expert

In general, it's not bad, but the flies in the dining room are very annoying and they also don't know how to cook the first dishes. Otherwise, everything is fine, but you need to immediately adjust that the road from the border is 5 hours.

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игорь л.

Level 12 Local Expert

Everything is gorgeous, rooms, service, food!, the sea is the most beautiful!

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игорь

Level 11 Local Expert

A great place for a relaxing beach holiday. The rooms are clean. The food is delicious. The price - quality is consistent.

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Александр

Level 8 Local Expert

There is no food! The problem with the elevators! The maid comes into the room at 8 a.m. without knocking and wakes you up with her key and tells you that this is normal... In the SPA complex, they do not even know the services they sell, they cannot explain how one spa differs from another... The feeling is not 4 * , but as if he came to the collective farm ...

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Дарья Вилкова

Level 10 Local Expert

The hotel is very good, the menu is quite hearty, clean, cleaning every day. One problem is the elevators. Sometimes you have to wait a long time. Especially when it's time to visit the dining room.

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Иван Михайлович

Level 8 Local Expert

The hotel is good, two swimming pools, one thermal, the food is delicious, the rooms are clean, you can crawl to the sea, there is a private sector with a local flavor around, there is ruin somewhere, barberry grows somewhere, a good place to reboot

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Аника Г

Level 2 Local Expert

We booked two standard and family rooms, but when we arrived, 5 people settled us in a family room and the money for the standard was never returned, but that's not the main thing… it's a complete mess there, the local guys are walking around like at home, probably our room was paid for, it's just terrible for them, can someone pay attention to this???? And in general, the hotel is not bad, there is a good wellness center

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PauluSSS

Level 6 Local Expert

Great hotel. Family. Right on the shore. The sea is clear. The food is hearty. In general, I liked everything!

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Oiga

Level 10 Local Expert

We were at the hotel in the month of June 2024! I liked everything!! But when we were going, I accidentally forgot a gift for my little grandson, a very beautiful and expensive T-shirt!!! Upon arriving home, I immediately began to call my friends at the hotel who were still there. But the night maid said that she had not found anything, for several days they pretended to look for it, although it was not a needle, it was very unpleasant!!! The item was bought for a child!!! There was an unpleasant aftertaste!!!

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Наталия Христюк

Level 7 Local Expert

A good hotel, check-in quickly, at a late check-out they gave breakfast with them, thanks to the chefs for the delicious and fresh food, I liked everything!!!

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Екатерина Халюк

Level 9 Local Expert

Very tasty cafe, with reasonable prices.

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Elena Ereshenko

Level 12 Local Expert

This is a great hotel, and the spa in it is just a bomb, the food is also good, there are sun beds and umbrellas. In general, the class

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Наталья Позднякова

Level 11 Local Expert

The rooms are very poorly received. Towels are changed when you ask, even if they are dirty, they will not be replaced without a request. Maybe we just had a maid like that on our floor. Otherwise, I liked everything

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Софья Жбанова

Level 8 Local Expert

I was in Abkhazia for the first time, I fell in love right away!!! The hotel and staff are at a height, 2 swimming pools, one thermal, the embankment!!! If Abkhazia, then only the "Black Sea Pearl"

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Ольга

Level 22 Local Expert

Today we visited the swimming pools in this hotel. The territory is very clean and beautiful. By the pool, a hotel employee advised on visiting the thermal water pool. There are changing cabins, showers and toilets next to the pools. A ticket per person costs 300 rubles. We really enjoyed it. We will come back again.

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