Fighting spam

If you received an email you think is spam in your Inbox, please let us know about it:

1. Open the message.
2. Tap the icon on the right side of the screen.
3. Tap Spam!

This will help our anti-spam filters work better in your mailbox. You may need to make several complaints about similar unwanted messages for it to work. Learn more about how Yandex.Mail fights spam in Yandex.Mail Help.

To mark several messages as spam, do the following:

1. Select the relevant emails. To select a message, tap the sender's profile picture in the message bar.
2. Tap the icon at the bottom of the screen.

If an incoming message went straight to the Spam folder, it is automatically deleted in 10 days. If a message arrived in the Spam folder by mistake, do the following:

1. Open the message.
2. Tap the icon on the right side of the screen.
3. Tap Not spam

New emails from this sender will now be arriving in the Inbox folder.

To recover multiple emails from the Spam folder, do the following:

1. Select the relevant emails. To select a message, tap the sender's profile picture in the message bar.
2. Tap the icon at the bottom of the screen.

Each mailing list usually contains instructions on how to unsubscribe from it. In most cases, you can unsubscribe directly on the website or by contacting the website administrator.

You can also add unwanted subscription addresses to the blacklist in the Yandex.Mail web interface.

Contact Support