The review is specifically for the service center. I bought inexpensive classic Casio to replace the G-Shock under the shirts, and I bought the I.D. suit from Ziko. It's all good. After 3 years, I brought the batteries to Ziko to replace them, although it was inconvenient and expensive to get there. It's all good. Two years later, the watch became. A couple of months later, I brought the battery back to Ziko to replace it, although it was inconvenient to get there this winter, so I didn't immediately inform. They disassembled it, said the battery was swollen, the mechanism was damaged. Sent for defecation, for a fee. OK. They gave me the watch a month later, they said it couldn't be restored. When voicing where the previous battery was installed, they said that the defect was at their expense. As a result, I bought an ozone kit to replace the battery in the watch. At a cost as a replacement. The battery was not returned! I installed a new sr 626 sw battery. The clock is ticking. The accuracy has not changed. There are a lot of questions left.

See original · Русский

Юлия Калинина

Level 15 Local Expert

Let's focus on the staff. An ABSOLUTELY incompetent consultant answered the phone call. I was busy, but I didn't get any specific answers. Everything is somehow streamlined and uninformative. As a buyer who wanted to purchase a product, it was incomprehensible and strange to me that there was no reservation, there was no information about the receipt. The girl keeps saying, "there is no product at the moment." I am very, very disappointed in a store that positions itself as a serious chain.

See original · Русский

Show business's response

Наталья

Level 3 Local Expert

I contacted the service center to replace the battery in the watch, since the watch is still under warranty, only this service center can open it. The impressions are the most terrible. The foreman at the Labor site in Gomel is extremely unfriendly, the attitude is boorish, and he cannot properly explain the functioning of the service center. Moreover, they can't just replace my battery in Gomel. The clock has been rolling for almost a month from Gomel to Minsk and back. This is despite the fact that I am constantly calling and wondering at what stage the repair is. And they haven't returned my watch yet. I don't think much would have moved if I hadn't called. The most striking thing is that when buying a watch, the store assures that "everything will be replaced in our workshop," and when it comes to business, the store replies, "we have nothing to do with this workshop, this service center." It turns out that the Ziko store initially misleads customers. There are still a lot of complaints about consultants, no tact in communication. There are a lot of negative impressions, you can still paint for a long time, one thing I can say is that I have no desire to enter this store and even more so to buy something, I also do not advise friends and acquaintances.

See original · Русский

Show business's response

Ziko

Add photo or video

News

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

47 reviews