Europe City Mall

4.9

224 ratings

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Level 15 Local Expert

A large shopping mall. Lots of boutiques. It is located opposite the market in Gagra. There is a large food court on the ground floor, where you can choose a dish to your liking - it is delicious and inexpensive here. Lots of Turkish goods, pharmacy, souvenirs.

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Софья

Level 6 Local Expert

A great shopping center, many different shops: clothes, groceries, household chemicals, cosmetics. I really liked the store with Turkish cosmetics and sanctioned treats. The prices are pleasant, the shelves are in order everywhere and the service is good.

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Юлия

Level 30 Local Expert

Great shopping mall. On the ground floor there is a nice shop called "The World tastes good", which has a lot of Turkish goods (coffee, Turkish delight, etc.), as well as goods from other countries, wines from Abkhazia and not only at good prices. Card payment is possible. There is also a pharmacy. Medicines are expensive everywhere, but related products and baby food are at good prices. The shopping center also has fresh pastries, cafes, a Waikiki store, a Clean House, where there are many goods from Turkey (soap, shampoos, etc.), shops with clothes, souvenirs.

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Дарья Гаврилова

Level 14 Local Expert

In 2025 it was completely empty, we decided to go in 2026 and were delighted! A chic food court, an excellent Turkish household chemicals store on the second floor, a Turkish online clothing store with a large selection. The shopping center itself is very clean, nice to be in, good Parking.

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Level 21 Local Expert

The store is very good. There is a grocery store on the ground floor, mostly sweets and drinks. There are a lot of goods from Turkey. There is an Adidas and Nike brand store. The quality of things is excellent. There are three ATMs, but there is no Sberbank. The second floor is not fully operational. There is a chemistry department. A playroom for kids.

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Партизан

Level 26 Local Expert

A good shopping center, I really liked the food court — a wide variety of dishes, delicious pastries, everything is delicious and not expensive. A grocery store with a large selection of drinks and snacks, but no sausages, for example. There is a pharmacy, ATMs, and a toilet. In general, the concept is clear, I think all the points will be finalized by the season. The other stores were not particularly impressed.

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Юлия ЮЛ

Level 8 Local Expert

The newly opened space in front of the market is certainly pleasing, and the prices are not too high, the price tags correspond to the goods on the shelves, there are no queues. The food court is very good, everything is fresh and delicious. Cozy, clean, comfortable.

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Тимофей

Level 4 Local Expert

I haven't been to many places, and I can't speak for the entire shopping center. I was in the "World for Taste" store, in a store with Turkish household items, a pharmacy, and so on for small things. "The world tastes great, 100%, although the prices are strong, but you can give money for this. There are various goodies like maltese, etc. The store with Turkish things is also great, there are a lot of powders, laundry gels, and all kinds of household chemicals and other things. The pharmacy is also good, everything you need is there, but there is little choice. My review is for 5\5. I can't speak for the foot cord, I haven't tried anything there. See for yourself from other reviews. I advise everyone to go to the world to taste at least!)

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Иван

Level 4 Local Expert

I give two stars exclusively for the design, PhoBo and the "Taste World". Now about the main thing - about food. Unfortunately, the quality is depressing: the meat is over-dried and tough, as if it was cooked long before serving. The prices are high, but you could turn a blind eye to this if it weren't for the unsanitary conditions - just the other day there were green flies on the meat racks. Bottom line: Since the entire food court is under the management of Europa itself, all responsibility for the storage of products and the operation of outlets lies with you. So far, it is this area that spoils the impression of the shopping center. I really hope that the inspection of the sanitary services will fix everything.

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Грач Макарян

Level 4 Local Expert

In general, everything is fine, the food is good, but it would be possible to make more pastries, meat products too, the most unique thing here is a shop on the ground floor full of various types of drinks, food, sweets that are not usually sold in the Gagra regions, but as for the style, I would advise making some places more addictive and good for the atmosphere of the mall.

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Ирочка А.

Level 9 Local Expert

Great shopping center! Spacious, beautiful, comfortable! Clean, free restrooms! There are many different women's, men's, and children's clothing stores. A large sports department. A good distribution line with delicious dishes! The sellers are mostly very polite and courteous. I was pleasantly pleased with the "Train" island - a pleasant and competent woman consultant perfectly matched my lipstick, glasses for my husband, and perfume for my mother-in-law! We were satisfied with the purchase! Of the disadvantages of the shopping center, I can only remember occasionally loud music - sometimes you couldn't hear what the consultants were saying and had to ask again.

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Евгения К

Level 18 Local Expert

A small shopping mall. 5 check-in for the grocery store on the ground floor, which is a paradise for children, but do not rush to buy Turkish olives, ulker sweets here, in the store next door, opposite the market called Pyaterochka, everything is the same in the 2nd floor. There is a Turkish household goods store on the second floor, but the choice is very small.

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настёна

Level 4 Local Expert

Nice shopping center with a convenient food court. Friendly cashiers and a diverse selection of products. I really liked the home cooking, fresh salads, and pastries. There are many imported goods that cannot be found in the central part of Russia due to sanctions. Excellent service, everything is clean and tidy. That's the best thing for the whole family to visit, we will come to you again!

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Ульяна

Level 11 Local Expert

The mall was built very recently, so there are almost no shops on the second floor, but there is still a choice. There are plenty of clothing and food stores on the ground floor. I bought myself Nike sneakers, which are imported here from Turkey, and I really liked them. There are toilets on each floor, and the building has air conditioning, which is very useful in this heat.

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Елена Станиславовна

Level 3 Local Expert

I want to leave a review about the food court Europe City Mall. Overall, the food is not bad, it is appetizingly decorated, but the service is at the lowest level. There is no one at the distribution, I had to ask them to come to each department, the staff walks by. We also broke through one weight product at the price of another (naturally more expensive), found out already at the table, but immediately contacted the cashier with a request to correct the error. As a result, it turned out that we still have to pay extra, because as a result of the repeated weighing, the weight suddenly became larger.😂😂 After a lot of figuring out how it happened, they agreed that no one owed anything, since they couldn't refund the money when paying with a card anyway. They left an unpleasant impression of themselves and a funny story from their vacation.

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Валерий Гордеев

Level 14 Local Expert

There are many shops, right at the entrance on the left there will be a very good store with goods that are not available in Russia in the product category, a good food court In general, it's worth going in and taking a look, the clothes are also there and of good quality.

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Катерина Старикова

Level 8 Local Expert

Speaking of a shopping mall, it turned out to be virtually useless for me, the clothing departments are only on the ground floor, there are few of them, I did not find what I was looking for. There are many children's departments, including two on the second floor. The second floor was still in the process of renovation, so there were basically only two of these children's departments. But on the ground floor there is a great dining room, delicious and varied food, pastries, my friends with two children ate there all their holidays, everything is fine. Payment is in cash and with any Russian cards. There is Wi-Fi and free toilets - this is important, because in Abkhazia it is difficult to find toilets in public places, and they are all paid. There is also a "sundries" store on the ground floor - sweets, lemonades, alcohol, biscuits, chips, etc., etc., the choice is large, but the prices are inflated, compared to the Russian ones by two times)

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Александра Н.

Level 7 Local Expert

Nice, modern shopping center. There are many different shops with sanctioned goods. There are ATMs, you can withdraw cash without commission.

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Алиса Гранат

Level 3 Local Expert

I've been to this shopping center more than once, it looks very nice, neat and fresh. A wide variety of choices, from clothes to food. I visited the food court more often, and I really liked the company and the courtesy of the staff. I don't miss the chance to stop by for lunch at every opportunity. I love this place!

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Анна Андрианова

Level 30 Local Expert

It's small, but buy everything you need. We were especially pleased with the display cases of foreign food 🤍

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Анна Ржевская

Level 4 Local Expert

If anyone is vacationing in Gagra, then I recommend visiting Europa City Mall food court... the shopping center itself is small, we went to see, according to the reviews we realized that you can eat delicious food, and it's true, there is a large selection, prices are normal. For the first time on vacation, we went to lunch in the dining room 2 according to the rating, in principle not bad, not expensive (cheaper than anywhere else), but we liked the shopping center more and tastier))) and regretted that we hadn't gone there from the first day... very clean, cool, disposable tableware, the girls are smiling at the distribution..I recommend it very tasty

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АЛЕКСАНДР Б.

Level 10 Local Expert

Modern))) Boutiques with good and high-quality items. Goods from Turkey... and more. A good grocery store: sweets and treats, drinks - lemonades, juices, compotes. As well as stronger beer.

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Офелия Вартикян

Level 2 Local Expert

The rest in Abkhazia was unforgettable, but the visit to the food court was memorable, we went there for a week, ate, the girls were all normal, until we got to the cashier to the administrator! This is a nightmare! She doesn 't know how to talk , she 's rude , rude, and dissatisfied with the word ! I give 4 stars just because of her! I hope the management will take into account ‼️

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Bogdan Kogut

Level 5 Local Expert

THERE ARE ATMs HERE! Among them, there is one that takes off with contactless payment, such a red one, they took off 10 thousand, the commission is 200 rubles, godly. The food court is not bad, the choice is small, but it is there, in general everything is clean and beautiful

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Мадина Рустамовна

Level 10 Local Expert

A new shopping mall. Clean, cool, large Parking. A footcourt is a canteen/cafe. Delicious, large variety of dishes,disposable tableware

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Виктория Тарасова

Level 16 Local Expert

Cool shopping center! Modern , there is a cool store on the left at the entrance , appreciated by both us and the children 👍🏼 Good food zone , very tasty

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Любовь

Level 18 Local Expert

The center itself is excellent, there are many interesting shops, cleanliness, today 1.01 2026, my husband and I decided to go into the footcord, took out a beef cradle, paid 700 rubles for this stuff.I really want to ask the cook a question, what is this substance of an incomprehensible color, with white flecks?Many friends advised us not to enter this institution, but they thought that this would not happen to us, but it did not work out, I really want to understand what the money was paid for and what is it?

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Юлиана Башмакова

Level 3 Local Expert

Good and delicious food, pleasant atmosphere. The cashiers are polite. A huge selection of drinks, pastries, first and second courses. Definitely coming back!

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майя сидорова

Level 8 Local Expert

It's clean and beautiful, but for some reason there are a lot of shops with clothes for both adults and children, and it's elementary not to buy a toy for a child, souvenirs don't count! But there is a place - maybe there will also be shops with other necessary goods.

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Рина

Level 12 Local Expert

There is a cool grocery store. There are many interesting products there. We took Abkhazian wine for 2000 rubles. I really liked it. The cafe is disgusting. They took lagman, it was impossible to eat it. The coffee is not delicious. I absolutely do not recommend the cafe!!

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Кирилл Корнилов

Level 20 Local Expert

A very nice shopping center, a lot of shops, a large food court where you can choose pastries as well as ready meals. Reasonable prices.

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Павел Полунин

Level 30 Local Expert

It's a great place. I want to believe that Gagra is developing, as well as the Country of the Soul. A good food court on the ground floor, all at very reasonable prices, you can take it with you. Delicious. There is an interesting market, very similar to duty free, where you can buy souvenirs, local alcohol, tobacco, and goodies. Perfume stalls, ATMs. On the second floor there are clothing shops with Turkish things.

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Денис З.

Level 5 Local Expert

I bought adidas pants for my wife at a sports store, and they gave me a badly torn bag to go with them. He asked me to change it. They said every next package is 20p. Some kind of game, probably such a service is the norm there. I went to the mini market, took everything, went to the cash registers and there was another drop, returned everything back. In general, I didn't like it.

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Ирина Б

Level 4 Local Expert

We are vacationing in New Athos, we came to the shopping center from Athos purposefully. I really liked it, there are friendly sellers in all the pavilions, the air conditioner is working in the shopping center itself, there is a place to sit waiting for those who like to walk around the departments. You can have delicious food at reasonable prices downstairs.

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Владислав Шакуров

Level 9 Local Expert

It has not officially opened yet, but technically it is already working. There is a cafe-canteen, a children's store, a pharmacy, a grocery store, a shoe store, a sports store and a women's clothing store. Many rooms are still empty and waiting for their tenants. Large, spacious, modern shopping center.

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Show business's response

ЛАРИСА

Level 5 Local Expert

Good afternoon. They built a fancy store. Of course, the staff was replaced in some places. There is a dining room on the ground floor. The food is quite tasty. I've already faced the same situation three times in the distribution. A woman can put vegetables with a meat spatula. When I asked her to do it with another spatula, she insulted me, twisted it at my temple, and told me not to come here anymore. The fact is that I don't eat meat, and according to sanitary standards, each dish should have its own spatula. It's still a long way from good service.

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Ольга Рыцева

Level 7 Local Expert

I am so glad that we have another shopping center in Gagra, with large shops, a children's playroom, a delicious dining room, we love to go there with children to eat, in connection with the opening of the playroom, and the children will also be happy

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Андрей Колыханов

Level 4 Local Expert

Convenient Parking, good cafe, cool shops. There is a market opposite.

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Александр Борисов

Level 7 Local Expert

A real modern shopping mall with escalators in the middle of Abkhazia. Prices are normal, pies for 50-60 rubles + a free toilet (in Abkhazia, even in Sukhum, all toilets are paid from 30 to 50 rubles). The only thing is that the toilets on the 1st floor were closed, so everyone rides the escalator on the 2nd floor, even the disabled with sticks.

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Сония Каримова

Level 4 Local Expert

I'll give you one star for the food court. The staff is rude, obviously ignorant of the norms of decency, and the rules of communication with customers, it was the first and last time. The employee put the cake down with her bare hand without gloves, licked her fingers, and went to put the next dish, when she was reprimanded, instead of apologizing, she began to argue, shouting that she was working with a medical book, but who needed this medical book of hers, she did not follow basic hygiene rules, you never know where she was with these hands she grabs and then touches the food, was rude, and ran away without serving it to the end, sent another girl to serve. We tried only sweet things from the food, and that was for three, not fresh, there are thousands of places in Gagra where you can eat and where there is normal polite service, but here they think, since tourists, it means you can talk randomly. Ruined the mood for the whole day

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Марина

Level 9 Local Expert

Clean, beautiful, a large selection of clothes, etc.I'm lowering the rating only for the food court, so you can only mount the transfer line to spite the visitors.The tray smashes against the top countertop, spilling food.But you will pay it anyway, even though the cashiers are aware of the problem and sympathize.

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Evgenii1793

Level 13 Local Expert

It's normal for Abkhazia , but by the standards of cities with millions, it's very small. Grocery for 5+, clothing - the choice is poor, the largest department in Waikiki

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Полина Б.

Level 6 Local Expert

Nice shopping center. There are enough shops, a place to eat, a clean new toilet.

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Евгения Белоградская

Level 17 Local Expert

Nice fresh shopping center. There is a eurostool, friendly women, lots of dishes. On the ground floor there is a good "Tastes of the World" store, aesthetic, clean, a huge selection of wines, sweets, desserts. You can use a card to punch

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Show business's response

Kristina Danileyko

Level 15 Local Expert

The only and cool shopping center in Abkhazia! The interior is clean and spacious. I especially liked the store with all kinds of goodies on the ground floor, I advise you to definitely visit!

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АНДРЕЙ КУЛАКОВ

Level 7 Local Expert

I don't recommend shopping malls, 1. Euro canteen is just a horror this afternoon we ate with a child so she vomits all evening. Obviously from the products from this canteen (since I haven't eaten anywhere else), I won't go there anymore. There are many places in the city where you can have a normal lunch. 2. Regarding things, there is some kind of semi-Turkish assortment with obviously inflated prices for everything (according to my feelings, prices in Moscow and Istanbul)

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Damian S.

Level 7 Local Expert

There's just nothing to do here, the choice is meager, the prices are not cool. The only thing useful here is the free toilet, and it's not in a completely clean state. It seems like they just opened)

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Инкогнито 9311

Level 3 Local Expert

The best shopping center, very tasty food and good shops, very polite staff, and very clean, in short, quality

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Алёна Овчаренко

Level 3 Local Expert

an amazing place, all the shops with original goods, clean, beautiful and generally super, especially if you are a Russian visitor.

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V. Yu. Ts.

Level 12 Local Expert

The name doesn't mean anything. In fact, it's not much of a shopping mall. The same market, only with air conditioners. There is nowhere to eat except in one not very clean dining room.

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Europe City Mall

131 review