Xistore

4.8

500 ratings

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Level 2 Local Expert

Eduard, the service, care and your talent as a sales manager are at a Mega-super level! The case when I came with my girlfriend to get an air grill, and I left you with two extra ones - for myself and for my mom! A very quick, complete consultation! You have surpassed your competitors in price! They didn't let me go empty-handed! Talent!

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Евгений_GEO

Level 7 Local Expert

The store is good, they will always tell you how best to buy, offer promotions or bonuses. If you catch coupons and promotions, you can buy the same product cheaper than other online stores. There is Parking near the store, but it is often occupied, it is better to go to the parking lot right away, there is always a place there, the first hour is free, then 3 rubles

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Аня Мирошниченко

Level 3 Local Expert

I thank the consultant named Valery. I chose wireless headphones, which I dreamed about for a very long time. I don't understand the selection criteria. I wanted beautiful ones) The young man explained in detail, clearly and very intelligently what to look for in the selection, the pros and cons of different models. Well, he reacted super-patiently while I was choosing between pink and blue in one model and the same pair of colors in the other) For which special thanks. Correctly, tactfully, and with understanding of the request. ☺️ I've been using the purchase for several days now. I am satisfied!

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Елена Шабаловская

Level 3 Local Expert

Hello, today I came across a very unpleasant behavior of the seller. A child's watch was purchased at this store. During the purchase process, I had to leave urgently for an important call. The child was left with money to pay off. The watch cost about 140-150 rubles , while the child 's cost was 200 rubles . And the seller, taking advantage of the child's illiteracy, gave him a guarantee for 44 rubles, and the child unknowingly paid off. We noticed it right away and asked to cancel and refund the money. Now they are pulling the cat by the tail and don't want to return it. Addendum: the money was refunded. However, I had to wait more than an hour, since the refund is processed only by the store manager.

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Ирина Антоненко

Level 6 Local Expert

I visited this store today, there is a large selection of everything, but the consultant guys are just a delight, especially Eduard and Svyatoslav and Denis. You definitely won't leave them without buying. Thank you ❤️ you are exactly in your place.

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юра гущин

Level 13 Local Expert

The staff is competent,they helped us with the choice of a humidifier and a temperature and humidity sensor, the choice of goods is normal, but we wanted to see more.Discounts are available, the quality is normal

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максим сазоник

Level 17 Local Expert

A modern gadget store in the center of Vitebsk. A young, competent team, many new phones, smart vacuum cleaners, and televisions. They can arrange an installment plan on the spot.

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Наталья Alex

Level 3 Local Expert

I would like to express my deep gratitude to Svyatoslav, a very highly qualified specialist. I helped you decide on the choice of an aerogrill, for which I thank you very much. It is extremely rare to meet a salesperson like Svyatoslav who loves his job. I'm a difficult customer, it's hard to please me, but Svyatoslav was able to. Thanks again!

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Илона

Level 8 Local Expert

I rarely write reviews. But it's been simmering for a long time and more than one purchase. I must say right away, to consultants and availability in the store (as many write) no questions, I always chose online. There are a lot of goods, the eyes run away, you can choose for every taste and purse. But with ONE condition - if you are unlucky, you will lose money and you will be without goods. Delivery (paid, for a moment) is a separate story... Exactly during working hours, they warn you after 9 p.m. by text message at what time they will arrive tomorrow, the courier is just a driver (with a temple, armless, infirm and with everything sick) from a third-party organization. I had to carry the washing machine myself, since the private house and good neighbors helped. Take care of your nerves, do not use such buns! Yes, when the equipment is working, everything is great. There are a lot of little things at home and not so much, bought here and everything is fine with them, it's been working for 7 years, something for 2-3 years. It worked, thanks for that! And now about the sad part. About 2 years ago, I bought a clothes steamer. After a couple of days, the backlight started flashing, as if something was wrong, and I took it to the store. The consultant turned it on and saw for himself, I also showed the video. The result is 2 weeks of rides and a conclusion from the service center "no malfunctions detected." When I picked up the goods after the service, there was not even a trace that the steamer had been opened. The consultant, the same one who accepted, spread his hands. As a result, the steamer died after a year. He blinked constantly. Even if the price was not space, 150 rubles, but a serviceable technique should not behave like this. After that, there was a purchase of a washer-dryer. There is a complicated story here, more claims to a multifunctional product or service have not yet been decided. Yes, it works, but through dancing with a tambourine. Due to the 2-year warranty, it is impossible to service the dryer in your city without losing the warranty. I went to Minsk 4 times for a paid procedure for cleaning the blades from wool (there is a cat and a dog at home, and no matter how you shake things before washing, the wool gets there anyway). After the last such service, the side wall was bent during transportation and the connection point of the front panel was broken by tightening the screw. They argued that it "does not affect the functionality" and presented 100 bonus points as an apology. Already this year, a cleaning vacuum cleaner for furniture was purchased. Literally worked 2 times and flowed from below on the third power-up. I went to the service. Conclusion - denial of warranty, water got into the engine. And the assumption that I was shaking a working vacuum cleaner or had installed the tanks incorrectly (the first is, of course, an original statement, and the second is impossible by design). This story didn't end so easily. On the phone, I was refused even a paid repair (while the vacuum cleaner was still in the SC), with the words - we will return it to you, and then fix it yourself as you want. And here, for a moment, is a direct violation of the law on consumer protection. No negotiations with them have led to anything. Now I will send this unit to Minsk to the forensic expert commission for examination to prove my case, or guilt. I don't know how it will be. The equipment is almost 500 rubles. It is already a matter of principle to complete and terminate the purchase and sale agreement. Do I plan to purchase anything else here? Definitely no more than a phone case, cable, or smart light bulb (and that's questionable....). The sediment is unpleasant. But this is the policy of the store owner himself. I hope my experience will help justice prevail! And at least someone will warn against global purchases here. I'm responding to your response. I described everything as it is. And she wrote about the bonus points. And about the fact that there are many devices that work fine for me. But shopping with you is like playing Russian roulette. Either he's dead or he's gone. I have had such an experience with you. Of course, it is of particular interest that you do not comment on the case of the cleaning vacuum cleaner. To be honest, when the situation with the steamer occurred, I thought - well, it happens. But when he died recently, the puzzle took shape. And the conclusion was made. Your guarantee is almost an empty phrase. According to the comments of other users, this trend can also be traced. Sorry. You are not the only store that sells appliances. And believe me...I've only had such warranty situations with you.

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Сергей Барановский

Level 6 Local Expert

It's a good store, it's not the first time I've bought, there was a marriage once, but everything was clearly resolved, the money was returned. The prices are pleasant, especially during sales and various promotions!)

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Карина Гончарова

Level 12 Local Expert

It's a good store. Conveniently located. Always pleasant consultants. There is always a clear answer from the consultants for any questions.

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илья ш.

Level 3 Local Expert

A smart, children's watch broke down, it was given under warranty, the seller promised no more than two weeks for repairs (although 30 days are possible under the contract), two weeks have already passed today, no response, no greetings, the child is very upset, we are waiting further

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Александра Самарина

Level 4 Local Expert

The premises are well maintained, attentive and pleasant consultants, a large assortment, high quality of goods

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Ирина Ермолович

Level 3 Local Expert

I visited your store today and was very satisfied with the service.The guys know their job and are immediately in their place.They helped with the choice.I want to return to such stores and such competent consultants and make purchases!

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Артём Сметанин

Level 4 Local Expert

This is not the first time I have bought goods in this store.I often get to consult Denis.Advises everything conscientiously.Everything that I didn't take works and pleases.Many thanks to Denis for his quality work.To the store for the provided product.

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Екатерина Боянюк

Level 9 Local Expert

Many thanks to the sales consultant. I bought a remote charger, was advised, ordered because it was not available. Thank you very much

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Елена Одинцова

Level 2 Local Expert

Happy birthday to the company. I wish you all the best, prosperity and thank you for the very pleasant service, pleasant, friendly sellers. Always on top, always with a smile and a positive attitude.

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Кейти

Level 3 Local Expert

Pleasant consultants, a large selection of products, you can also order goods in the store if something is not available.

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Вероника

Level 17 Local Expert

My favorite store, the consultants do an excellent job, I've had the equipment delivered under warranty several times... everything was repaired. But the service in the store is 5% and the quality of the product is up to you to decide.

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Екатерина Б.

Level 3 Local Expert

Just yesterday, on 10.01.2025, we bought a Leacco Air Fryer AF 060 aerogrill, We did everything according to the instructions, the viewing window fogged up at the very first cooking, and when we arrived at the store, they told us why you didn't ask when you bought it or not!Sorry, this is my first time buying an aerogrill!the first one was taken out, it was scratched , again we were told that they were all like that, that this factory was already going like this, we asked to open another, there were also minor defects, but already one scratch did not matter!But I'm sorry, it hasn't even been an hour, and it's not working anymore, and they're trying to prove to us that this isn't a marriage!we wrote a waiver of repairs so that the money would be returned immediately , of course, which we doubt ((400 rubles are wasted !we will now wait for a response from the service center!I hope that they will return the money and not set foot in this store!!!

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Алёна Яковлева

Level 5 Local Expert

I feel like I came home to the consultants uninvited. I did not receive clear answers to my questions, but after the purchase, they very obsessively tried to impose a paid warranty and promotional items.

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Виктория Ж.

Level 2 Local Expert

I really like the store, it's not the first time I've bought here. Very good staff. The girl came to get the coffee machine and told me everything. Very professional.

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Семен Трунов

Level 11 Local Expert

They are not bad employees, but when you take the goods in installments, they say without overpayment, and you think the overpayment is +-30%, in general, you try to cheat, and when you ask how it turns out that there is an overpayment, you justify yourself by saying that it is a lump sum guarantee, an unpleasant deception.

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Лиза Дударева

Level 3 Local Expert

There are no minuses, only pluses)) super cute consultants who will prompt and help you! They will advise you on any product) this is not the first time I have come))

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StasyBS

Level 11 Local Expert

A terrible situation has developed with the purchase of powerbank in this store. We chose a specific model, studied the sample on display and bought it. We chose it because the powerbank meets all the transportation requirements. When we came home, we saw that the purchased powerbank was not like that! The certification icons have been erased. We wrote to tech support, who told us to contact the store, and while we were on our way to the store, the sellers had already changed the sample in the window... If they had known in advance that this would happen, everything would have been fixed. And most importantly, the seller pretended that he did not remember when they bought (but they bought a few hours ago)! Moreover, the same seller stated that "the package was opened." By the way, this is a regular cravat package. The only plus is that the money was returned immediately.

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Виталий Гончаренко

Level 30 Local Expert

The store is great. This is my second phone purchase at this store. I really like the brand. The salon has good conditions for the purchase of branded goods

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Александр И.

Level 3 Local Expert

If you want to buy a product with a "Guarantee", then definitely go to them!!!I bought an automotive liquid soap dispenser that says waterproof, stopped working two weeks later, they said moisture got in, not a warranty case!!

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Lev Turnev

Level 3 Local Expert

I constantly go to this store, there is a large assortment of goods, friendly and good guys work, I advise everyone

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Дмитрий Михайлов

Level 6 Local Expert

Disgusting customer service, they always smile at you when you buy something, but they wash their hands of it when you bring it under warranty. They say it's your own fault, you did it all, they discount everything on the buyer. I'm not naked anymore in this store!!! Thanks to them, I lost 400 rubles when buying an aerogrill, which was covered with a copper basin when I first used it, the seller Vorontsov I.V. advised and praised the purchase of this model.

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Антон Пунинский

Level 5 Local Expert

I bought a Navee n30 scooter. 4 months have passed, the gas trigger broke. I brought it to the store. They said it wasn't a warranty case. They offered repairs for 200 rubles. What should I do with the scooter now??

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ms1nna

Level 8 Local Expert

The consultant does not know the characteristics of the products. Stupidly reads them on the website, where there is a description of the product. I can read it at home, too. The icing on the cake is a violation of the law on consumer protection, namely, the conditioning of the purchase of goods, the sale of services. If I want to buy the product in installments, then I need to buy a warranty. If I don't take a guarantee, then a loan, at an interest rate. Train your staff, dear representatives of this network, what is the legislation in the field of trade, as well as teach them how to sell services honestly and competently, without imposition, without manipulation with interest-free registration. You will simply cause negativity and unwillingness to purchase goods and services from you. I'll give you one star, just because you do have sales people in your store who are nice to talk to.

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Вячеслав Патафеев

Level 5 Local Expert

Competent, courteous staff. Excellent advice. The products match, I recommend it.

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Елена Лабза

Level 11 Local Expert

A good store. Assortment, top-level consultants. Intelligently and clearly, unobtrusively , they talked about the products of interest. Thanks for the information and service!

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Аnton

Level 8 Local Expert

A store with a convenient location, the range of products is not the widest, but for fans of Xiaomi there is everything you need. The first ones bring new items, I used pre-order a couple of times. The staff is polite and friendly.

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Николай Сырбу

Level 6 Local Expert

I bought only 4 phones, watches and scales there. Everything is fine. The staff is polite, the prices are good, everything is of high quality. I liked that messages about promotions and your bonuses come to my phone, they always keep me informed of events and, most importantly, they write when discounts are available.

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SintheticsNoName

Level 7 Local Expert

The staff is polite, they will always tell you what is different from the same 5th element, here they are prompted based on the needs of the client, and not out of benefit. The choice of goods is not the richest, but no matter how I go, there is always what I need. Pleasant discounts and promotions.

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Кек Чебурек

Level 15 Local Expert

A good and convenient store of the official representative of Xiaomi. Not all products may be on display, so if you want to buy yourself a new fancy friend, go to the website. The staff is friendly and helpful, will help and explain if you have any questions. I often buy equipment here.

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Сергей В.

Level 7 Local Expert

I buy a second phone in the store, + I bought Bluetooth headphones, I liked the store, loyal employees. If any difficulties arise, everything is resolved promptly. If the desired phone model is not available, you can order it, it will be delivered in a couple of days!

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Sergei

Level 5 Local Expert

Friendly and professional staff will help you with the selection of goods. There is a choice of goods, often discounts and promotions. Convenient location in the city center

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Pylskaya K.

Level 2 Local Expert

Making purchases in this store, you get maximum pleasure from communicating with qualified specialists, unobtrusive, but high-quality!!! service and a pleasant aftertaste after making purchases. It's been a long time since I've met such nice guys who are passionate about their work, professionals who are very pleasant to communicate with. The shift that worked on 07/03/2023.

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Михаил Янчиленко

Level 11 Local Expert

High service, almost always the entire range is available. I bought 6 phones and a headset here. I was happy with my purchases. The room is cleaned, everything is clean and "not stained" 👍 competent consultations 😇 frustrates tired employees who are constantly changing, I suspect very high requirements of the company

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Елена А.

Level 3 Local Expert

I advise you to avoid this place. They may be friendly at the first visit, but this is deceptive, if something goes wrong, they will skin you... They will poke their nose into the legislation, turn it in one place and make a stone face, thinking that the buyer is not protected in any way and you can do anything with him and talk as you like.

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Евгений

Level 10 Local Expert

You don't need to teach interns to be so persistent, it only discourages them from shopping on your network. I just wanted to pick up my order, I heard right away that I wasn't interested in additional guarantees, but 3 times I tried to sell at least the batteries, it pissed me off.

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Laskin Gleb

Level 6 Local Expert

Awesome consultant, good machine shop, nice prices

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Коля Спирит

Level 18 Local Expert

in other stores, the same product is almost twice as cheap

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Алексей Иванов

Level 20 Local Expert

A normal store. The staff is friendly. The choice of goods is quite good. Convenient location of the store in the city (easy to find).

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Александр

Level 18 Local Expert

A quality store with good electronics from a smart home to a phone

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Анна

Level 8 Local Expert

It is not always possible to buy what you came here for: the product is on the website, but it is not in the store and you need to place an order at the warehouse. And this is the time. The store itself is small and if there are 8 people in it at the same time, it becomes problematic to consider and purchase something there.

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Pavvel Tetsiyshev

Level 8 Local Expert

Great store, always high-quality service. Consultants are always friendly, deliveries are fast. There were no questions about the goods, everything is working properly. I am happy with every purchase in this store.

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Maksim Kraskovich

Level 9 Local Expert

There is a good selection of products related to xiaomi, there are their sub-brands, pleasant consultants. The only downside is the very high price tag.

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Xistore

145 reviews