X-tel

5.0

309 ratings

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Level 4 Local Expert

Visiting the store left a pleasant impression. Once again, I am convinced how much depends on the company's employees. We were greeted by a nice sales girl, who politely and competently answered our questions about the product, and helped us make a choice. And although the amount of our purchase was not large, we were given enough attention and provided with detailed information about the product. I can't judge by the general price level, since they came for a specific product. Our product from the inexpensive segment has an adequate price, +/- as on marketplaces. The product range is good.

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Виктория Алексеевна

Level 4 Local Expert

I recently went to the Xtell store to treat myself to a new phone. Friendly staff, a wide range of models - everything is done for the comfort of the customer. Ekaterina, the manager, worked with me, and she offered me to issue a bonus card when ordering the product. I got all the answers. The only negative is the small queue at the checkout, but this is the exception rather than the rule. In general, I recommend the store for those who are looking for high-quality equipment at a reasonable price.

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Вячеслав

Level 4 Local Expert

Many thanks to the staff, or rather to the nice girl, the Sales consultant, for their steadfastness!! Because I was choosing headphones for 30 minutes, maybe more, I still couldn't decide what I like best! If I were her , I would have already sent it to another store ) Thank you , sweet girl , the headphones are really cool , I recommend the store !

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Юляшка

Level 2 Local Expert

I recently visited a store located in the very center near the central market, I was looking for a phone and everything related to it. The seller offered several options that fit my criteria, and I correctly identified the model I liked. A bunch of variations of book covers and linings, as well as protective glasses and films, were actively offered, the installation of which was within five minutes. A warranty was also issued for the product and a receipt was issued. The service is excellent, I have received answers to all my questions, the store is worthy of your attention!

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софия бражникова

Level 2 Local Expert

It's a great store.A large selection of products, reasonable prices and competent consultants who really help with the choice, and not just trying to sell something. I was very satisfied with the purchase and service.

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katakOmba

Level 9 Local Expert

Friendly sales consultants will always listen, advise on any issues related to digital technology and advise you to buy exactly based on your needs and requirements, without setting out to sell the "coolest" or most expensive equipment. There is free delivery in the city for purchases starting from 10,000 ₽. I often just come in to look at the windows to see if there's anything new. I have a very pleasant impression of the store.

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lyoscha-stepanenko

Level 8 Local Expert

We quickly helped with solving the problem on the Samsung account. Quickly, efficiently, and promptly. The staff is kind, polite, and punctual. I recommend this store to solve problems, as well as purchase goods for yourself.)

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Борис Н.

Level 3 Local Expert

Many thanks to Ekaterina, the consultant, for her help in choosing and configuring the phone. Everything was done professionally with a welcoming smile. The selection of phones and accessories in the store is very decent - from expensive to cheap models, for every taste and need. Ekaterina and her colleagues also offered an inexpensive case and carefully glued the glass onto the phone.

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Артемиус Гидеон

Level 3 Local Expert

A good store, I bought both a smartphone and an air conditioner (mobile) from them, which I missed by the way, since I ordered through the website and essentially deprived myself of advice from the seller, but they replaced it without problems and very quickly, same-day delivery if bought before 13:00.

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Надежда Романенко

Level 2 Local Expert

I recently purchased a phone from your store, and I want to express my sincere gratitude for the excellent service and professionalism.The consultants turned out to be not only professional, but also very friendly. They helped me decide on a choice, taking into account all my wishes. Your store really deserves the highest ratings! I will recommend you to all my friends and will definitely come back for new purchases. Thank you for your professionalism and attention to customers! With best wishes.Hope

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Настена Ершова

Level 2 Local Expert

We have discovered this wonderful store!! everything is great, from the friendly staff to the assortment and quality!now we're only skimping here.I am also very pleased with the constant promotions and bonuses 😊😊 I wish the store prosperity and generous customers!

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Андрей Усов

Level 2 Local Expert

The place is very nice. My special thanks to the consultants for prompting and telling us about the phone companies and their pros and cons. Ekaterina's consultant has 5 stars separately. We bought a phone for my grandmother in honor of her birthday. I recommend this place.

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Наталья Григорьевна Феденко

Level 5 Local Expert

The store is great! I was pleased with the assortment, and I was satisfied with the service. This is my second purchase in 3 days, so I can safely recommend this store.

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Инкогнито 1778

Level 3 Local Expert

It's a great store. A good range of products. Excellent customer service, recommendations and advice on the most optimal options for human capabilities... Visiting the store will leave good emotions!

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mmm nnn

Level 2 Local Expert

A great store with a large selection and responsive sellers. They immediately focused on prices and offered a variety of phone models to choose from, suggesting which model would be better and last longer.

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Дмитрий Сергеевич

Level 2 Local Expert

It's a great store. Competent and friendly sellers. We helped you choose your phone number. This is not the first time we have shopped here. We are very happy with everything. I recommend this store.

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Olesya

Level 7 Local Expert

Large assortment, high-quality goods, perfect price-performance ratio. I took phones, watches, everything is fine

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Илья Коров

Level 2 Local Expert

I really liked the store, Anna is a very pleasant consultant, she prompted everything, answered all questions. which was very pleasant and not often found, there was no aggressive marketing, she did not push, she did not insist, but gently prompted and pushed, and I wanted to buy right away, in the end they took the phone, they were very satisfied, they picked it up well for us, special thanks to the girl, very professional work, the only request to the store is to replenish the stock of glasses for their existing models, well, a little bit about the little things, the adapters are different, and so on.

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Катя _

Level 2 Local Expert

I really liked the store. The service was excellent. We took a gift for Grandma. Consultant Ekaterina explained everything clearly and clearly. The place is worthy of 5 stars.

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Марина Александровна

Level 4 Local Expert

Excellent service! All types of payments! They picked up the phone, they even gave a lot of gifts to the child!!! Thank you very much! I highly recommend the store - they will pick up everything. Alexey, sales consultant, well done!

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Евгения Левицкая

Level 2 Local Expert

Great store, friendly staff, great assortment! It's not the first time I've made a purchase here, I recommend a good store)

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Инкогнито 0610

Level 4 Local Expert

I went to get my phone today (a store in the center of Lugansk), the second in two weeks.I went purposefully after a certain one, and immediately turned to the girl consultant who helped me for the first time. Two weeks have passed, and the service and attitude have not changed, at the height (5 stars). Thank you very much! P.S. I update the phones of all family members only in this store in the center of Lugansk.

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Виктория Белая

Level 3 Local Expert

We bought a phone. The seller immediately talked about all the pros and cons of this model. She helped me find the best option. I have good impressions about the store. It's always nice to go there.

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Дмитрий Шевченко

Level 2 Local Expert

A pleasant store with pleasant prices, responsive consultants, a consultant came up to choose a router, told us everything in detail and patiently, helped us find the router we needed, offered options to solve our problem.

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Alexander-Kirito Bordyugov

Level 2 Local Expert

I was in this store yesterday, I needed to buy a router, I bought a very good one, everything suits me, the staff are polite, friendly, customer service is top-notch, I recommend ☺️

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София С

Level 2 Local Expert

Today we visited a store in the very center of the city, bought a phone and all its accessories. Many thanks to the staff, the guys did great, they helped me figure everything out. Keep up the good work!)

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Дарья Троян

Level 2 Local Expert

Very polite staff. Help me find the right phone number and answer all your questions! We will definitely contact you again

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Виталий В.

Level 3 Local Expert

A great store, it was necessary to buy a vacuum cleaner, a really huge selection. In addition, they wanted one model, but it turned out that a newer one had already been released. Thanks to the managers for the excellent tour and information. We were satisfied

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Лика Дятлова

Level 2 Local Expert

A very good X-tel store, we have been buying equipment with our family for more than one year, excellent service, very good and kind consultants, a very large selection of phones and various equipment

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Полина Иноземцева

Level 2 Local Expert

It's not the first time I've bought equipment there, everything works well and efficiently. The staff is very friendly and provides excellent advice on the range.

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А.P.

Level 2 Local Expert

Competent consultants, one of the few stores where you are not looked down upon or bullied. Thank you for not imposing additional services, as in many Russian cities, but giving the client the opportunity to decide on their own whether it is necessary or not.

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Олег Т.

Level 2 Local Expert

For several years, namely five, when choosing phones for myself and my family, I have been referring only here. For so long, only positive emotions from the store itself, staff and equipment. I've never had any negative memories.

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Андрей А.

Level 2 Local Expert

I was very disappointed in the company, ordered a refrigerator, but this group could not deliver it on time, and it turns out that the more stars the bigger the crown, and I had to cancel the purchase. I'll order a little more expensive, but in another store.

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Дмитрий Дубина

Level 2 Local Expert

Thank you for helping me choose my phone! The service is excellent and relaxed. They only approached me when I contacted a consultant myself. Thanks!

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Евгений Иванов

Level 2 Local Expert

A great store, the only one with the right phone. Polite and qualified staff. Special thanks to sales consultant Alex for his help.

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Мария Бербенцева

Level 4 Local Expert

Attentive sellers, a wide range of smartphones and accessories. It is also possible to purchase a SIM card.

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Юра Москвин

Level 5 Local Expert

A great store and chain in general. And most importantly, everyone is polite. We arrived, told them everything, showed them, and installed them. Awesome Keep up the good work. Prices are slightly higher than the mainland, but I think this is temporary. Thank you.

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Максим Котов

Level 2 Local Expert

I scratched the screen and glued a non-original glass. The old glass broke, I took it off and thank God the screen was intact, I came to glue a new one, they glued it quickly in 30 seconds, they give it away, and there's a deep scratch under the protective glass. I ask what it is, they tell me that it was. Already when I came home, I realized that the glass was not original from another phone, I decided to remove the dome and the glass peeled off. Thank you, the service is good, I advise everyone who wants to scratch your screen for money.

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Яна Сергеевна

Level 12 Local Expert

Probably the only one in Lugansk where you can buy everything. They're answering the phone. All questions are answered politely and fully.

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Артем Маташков

Level 3 Local Expert

The store is great. Consultant Anna helped with the phone selection. We always contact this store at Sovetskaya 54. Prosperity.)))

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Ярослав Ти

Level 4 Local Expert

A great store, and especially pleasant service , everything was explained and told I am satisfied with the product , everything is on the level

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Мария Луценко

Level 2 Local Expert

Pleasant sellers, a large selection of accessories, it is possible to purchase goods in installments without overpayment!)

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Марк Етинг

Level 5 Local Expert

it's a nice shop, a lot of interesting things, but expensive, he took a simple brick for communication while he was working, screams like crazy, falls into the mud and into the ground from a bike a couple of times, so the guys sometimes guess with models and prices

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Анна Калинина

Level 2 Local Expert

Great store, the prices are the most pleasant in the city! The sellers are attentive, friendly and, most importantly, competent. There is an installment plan with very loyal conditions.

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Хюррем

Level 11 Local Expert

I was in the store on the Eastern Blocks. They immediately try to get the best out of it. Just indiscriminately and without explaining why. When you refuse and choose cheaper, they may also laugh at you. I stood there and explained why I chose cheaper. The prices are too high.

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максим з.

Level 4 Local Expert

The staff is the best, Maxim and Alexey helped a lot.The choice is large and the range of services is wide.You won't regret coming.

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Артём

Level 12 Local Expert

I have already taken goods from this chain of stores more than once. The prices are pleasant, the sellers are very polite.

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Яна Алексеевна

Level 4 Local Expert

Thank you so much to the staff for the courteous service and for their attention. Special thanks to consultant Mikhail for his help in choosing the product.

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Ксения Вихрова

Level 4 Local Expert

Great store, very friendly consultants, will tell you everything, prompt you, advise you In general, the network of stores is excellent, if you need equipment, then only to them

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Местный Эксперт

Level 15 Local Expert

It's just an ordinary store with electronic equipment, the prices are slightly higher than the market, depending on the product position

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X-tel

167 reviews