Viva

4.8

215 ratings

Rate this place

Level 10 Local Expert

Good operator of mobile communications especially if you’re in Yerevan for a short period of time and need an internet during vacation!

Bahman

Level 3 Local Expert

Good service, Friendly staff.

Vanda Ayrapetyan

Level 2 Local Expert

Amazing service as always!

Heet Shukla

Level 5 Local Expert

I am a viva subscriber

Дарья П.

Level 5 Local Expert

I am faced with the following situation. while in China, I bought an electronic SIM card and started connecting it. I turned on my cellular data, then used the Internet, because I thought that Chinese was working for me. at the end of the day, Viva wrote to me saying that I was running out of the voyage package that I hadn't connected!! I logged into the app and I was charged 1,500 drams, although the cost of the minimum package is 500 drams!! 1st question - why was the maximum package written off and not the minimum? 2nd question - why was it written off at all if I didn't press any buttons ?? employees in the chat close my calls, I initially addressed the staff normally, asked questions why this happened, to which I received a dry answer "hello" and an abnormal explanation in this situation, just unsubscribe. and no sympathy. further, when I started asking questions again asking for a refund for the fact that I was not to blame for this situation, the employee simply closed the chat!! It's an outrage! upon repeated contact, the employee simply wrote hello and closed the chat again. Unfortunately, I didn't have a screenshot left with the first girl, whose name was Nana, but with the second one, Leah, we stayed. I'm already boiling over. please take action on this disgusting service, meaning that with every negative message from a customer, employees simply close the dialogue with the customer without solving his situation??? as a result, I was left without the Internet and with the money written off on Viva and that's it!

See original · Русский

Вера

Level 9 Local Expert

We changed the tariff plan and the SIM card. It was about 20 p.m. There was no queue. Lilith's employee is extremely friendly and very professional. I changed the tariff, the SIM card, and set everything up. It's not the first time I've visited this salon and they help me very quickly. They speak Russian fluently.

See original · Русский

Алексей Алексеев

Level 9 Local Expert

Convenient location in the tourist center of the city. Excellent staff, helped to choose the fare for the tourist, quickly issued and configured the smartphone. The service is excellent, I recommend it.

See original · Русский

Люба Д

Level 9 Local Expert

A good mobile phone store, like our MTS. We were served quickly and efficiently. We advised you on the right tariff, helped you register your SIM card, and explained how to use it. Thanks!

See original · Русский

Галина Мухина

Level 11 Local Expert

Polite, friendly staff, served, explained, explained. Convenient location, city center . There are several operators working, so there are no queues, and this is very encouraging !

See original · Русский

Валентина Ковтун

Level 11 Local Expert

It's convenient that he works late, went for a walk and went to update the headphones for the child. The price is pleasant, the staff are competent

See original · Русский

Елена Тихонова

Level 7 Local Expert

Very friendly staff. Employee Marina helped to choose and set up a good tariff plan

See original · Русский

Погос Зуробян

Level 24 Local Expert

It's a great place. We helped to arrange the ESIM. Friendly staff. I liked everything!

See original · Русский

Сергей Слукин

Level 7 Local Expert

Friendly, qualified staff. The MIR card was accepted for payment.

See original · Русский

Vladislav Rylov

Level 6 Local Expert

It seems that tourists are being fooled by the tariffs here. I asked for unlimited internet for a few days. I was told that there is only 10 GB for 3000 AMD. In fact, I later find out that I have 800 minutes to make calls in Armenia and Russia. I was initially confused by the high price for 10 GB of Internet. There is a local operator nearby, 20 meters to the right of the entrance. And in general, I advise tourists to ask for a form with tariffs so that they can see with their eyes what kind of services they have

See original · Русский

ольга Лупач

Level 3 Local Expert

Polite staff, speak Russian, nice salon.

See original · Русский

Давид Б.

Level 5 Local Expert

Fast service, many tourists purchase a local SIM card here.

See original · Русский

Надежда Рычкова

Level 19 Local Expert

I liked the map. 10 days in Armenia with connection and internet. everything is fine!

See original · Русский

Давид Абалян

Level 2 Local Expert

It works well in general, but too often the mobile Internet simply disappears, and this can not but annoy

See original · Русский

Михаил Монахов

Level 11 Local Expert

They work fast. I took a SIM card with unlimited, 4500 drams. There are simpler tariffs. The Internet speed is normal, there is enough for kinchiki

See original · Русский

евгений масе

Level 22 Local Expert

Neat , clean . Friendly girls

See original · Русский

Авель

Level 12 Local Expert

There were problems while I was making out a SIM card and after registration too. 1. I came to MTS, requested the transfer of the number from another operator, wrote a statement, they said it would work in 3 days, but it did not work. 2. It turned out that the data was entered incorrectly, I had to come to correct it. The data was corrected, 3 days passed again, the Internet did not work. 4. We arrived again, the staff fixed something again. In the process, we were advised that this Internet could not be distributed to a computer, so we need to arrange a different tariff. 5. We bought another SIM card from them with a different tariff that can be distributed. As a result, there is limited Internet access. It was not possible to work with it: there is no access to working servers and sending does not work in the outlet. 6. In addition, it turned out that distribution from a SIM card with unlimited Internet is possible. So consider that we were cheated out of 10,000 drams. As soon as the Internet ends, I will throw out this SIM card

See original

Кирилл В.

Level 10 Local Expert

Excellent, fast service

See original · Русский

Дмитрий Бахров

Level 15 Local Expert

The fastest way to get a sim card in my life! I recommend it!

See original · Русский

KappaLux

Level 14 Local Expert

First, they gave me a small strip of paper with printed tariffs with an inflated service cost, which I did not find on the website. When I pointed out the discrepancy with the current tariffs, they immediately issued the one listed on the website.

See original · Русский

Даша Лебедюк

Level 4 Local Expert

we issued the SIM cards in 10 minutes, everything is fine

See original · Русский

Армен Т.

Level 10 Local Expert

They issued me an e-sim quickly and efficiently

See original · Русский

Серине Амирханян

Level 3 Local Expert

Viva Mts is outraged. I use the 1800 AMD package. On December 10, I applied to the LCC, because I ran out of money for calls to other services, then I canceled, because there was a fraud-I needed calls for 200 drams, and they offered 2000 drams. On the same day, I activated my package for 1800 drams. But.. it turns out that they did not activate my package because of 20 drams (Face service) and after a few days they said that the money had run out, did not write, did not explain why.I've been talking for 1780 drams all these days.In general, the package is very unsuccessful -viva and other services are united there and after a few days they declare: ail tzantzeri gumar verchacele, although I practically did not speak with ailami. I understood one thing:an ugly company, there is a robbery here-it is necessary to leave, as all my relatives and friends have done.We conducted a survey-I put 000-they deserved it

See original

Нина Григорьян

Level 10 Local Expert

The norm. in any case, it's better than at the airport and cheaper. And near my house

See original · Русский

А М

Level 9 Local Expert

They helped me as soon as I entered the salon. We quickly issued a SIM card without unnecessary questions and additional sales🌝

See original

Karapet Avetisyan

Level 10 Local Expert

It's a very good connection. In good quality. He never cheats his subscribers.

See original · Հայերեն

Кирилл1984

Level 8 Local Expert

Excellent communication service. Russian-speaking staff. A telecom operator with favorable rates

See original · Русский

Леонид З.

Level 13 Local Expert

They work around the clock. At 6 a.m., the lovely girls issued our family travel SIM cards very quickly.

See original · Русский

Виталий Айрапетян

Level 18 Local Expert

Nice salon

See original · Русский

zverre

Level 20 Local Expert

The electronic queue was connected quickly via a Russian passport, politely, helped to set up.

See original

Психолог • Альберт Казарян • Магистр

Level 15 Local Expert

They work 24/7

See original · Русский

Владимир Мордасов

Level 7 Local Expert

The girls are polite and friendly

See original · Русский

Ольга

Level 16 Local Expert

They explain everything clearly

See original · Русский

Михаил Л.

Level 4 Local Expert

Fast, clear, awesome

See original · Русский

X F

Level 2 Local Expert

Disgusting connection, disgusting place, nothing to add

See original · Русский

barmalej74

Level 20 Local Expert

Polite and responsive staff will help, prompt and advise the best option

See original

Олег

Level 7 Local Expert

Disgusting Internet on an unlimited tariff. The hotline is only in Armenian, they didn't think to start the English language.

See original

Тигран Оганесян

Level 25 Local Expert

excellent department

See original · Русский

Anawit

Level 20 Local Expert

I give a high score to a specific employee - Anna, who helped on 04/23/24 to keep the SIM card active upon returning to the Russian Federation. It is difficult for me to evaluate the operator himself.

See original · Русский

Гамлет Ян

Level 3 Local Expert

Delete this operator. Switch to another one . They download your money out of the blue . It used to be good and smooth. And now Sami huyovi is an operator in Armenia. No one has the right to suck our money just like that . Switch to another operator. It used to be good. And now they are downloading your money out of the blue

See original · Русский

Овик

Level 7 Local Expert

They helped Օգնեցին

See original · Русский

Viva

45 reviews