Search
Directions

Vetraz

Overview
Products and services
News
1
Photos
157
Reviews
907
Features
Similar places
Rating 4.1
2164 ratings
Rate this place

907 reviews

By default
Ryan Matheson
Level 4 Local Expert
May 19, 2025
Room 617 was fine for me, the lovely young girl on reception at night was very helpful (my Russian is average at best) but she did it all with a smile, and nothing was a problem. Thank you! Yes things are older, but it was a 2 night stay not a lifetime. I personally enjoy seeing older buildings, but I know it is not for everyone’s taste. Thank you! Ryan from Australia 🇦🇺
Show business's response
Виталий
Level 17 Local Expert
June 26
We stayed in Vetraz for one night when we were in Vitebsk. We lived on the fifth floor. Apparently, it was recently renovated. Everything is new, spacious bathroom, nice furniture. But the rest of the floors, they say, have not been repaired for a long time. The room was clean, the linen was clean too. The equipment includes a TV, refrigerator, air conditioning and even an electric fireplace. The bathroom has everything you need (towels, gel, shampoo, soap, toothbrushes with paste, etc.). The most noticeable disadvantage is noise. There is a railway near the hotel and if you open the window, you can hear the trains very well. So it won't be easy for fans to sleep with the window open. But there is an air conditioner in the room. I couldn't have breakfast because the service was refused due to tour groups. Within walking distance, most cafes open at 10 a.m. I had to have breakfast on the way. Administrators are amorphous. The girl issued it, gave me the key, and that's it. No information about where to go to the elevators, where to eat, or other information. We received all the information from the security guard, who told us everything and helped us get the codes for registering on the Wi-Fi network. The receptionist was minding her own business and didn't pay much attention to us. In general, it is a simple inexpensive hotel for those who plan only to spend the night. If you need modern renovation and quiet, it's better to look for something else or ask for a room on the fifth floor. If the main thing is to save money and have a roof over your head, then the option is quite working.
See original · Русский
Show business's response
Антон
Level 6 Local Expert
September 5
We were in the cheapest room on the 3rd floor. For 2500, in general, everything is normal. The staff is normal, the room is clean enough, I didn't even find a speck of rust on the plumbing, they give me a towel, soap, shampoos, linen also looks good. Unlimited Wi-Fi. It's not a good breakfast, but it'll do. There is a tiny cafe for evening dojors, open until 23. Loose handles on doors and windows look shameful, it doesn't seem that expensive to tighten the screws. Well, at least the switches didn't fall out of the sockets. The renovation is old, it is clear that at one time they tried to make it beautiful, the furniture was knitted, the mattresses were springy. It feels like I'm back in the 90s, only with coolers on the floors. For such a price, considering the staff, cleanliness, etc., it feels normal, nostalgic, all that.
See original · Русский
1
Show business's response
Александр Дементьев
Level 4 Local Expert
June 15
It's a great hotel. The location is just great, the greenery, the silence. Everything is clean and cozy. Even though our group was only evening and night. The staff is polite and friendly. The girl's administrators quickly settled everyone and solved the issues without any problems. The breakfast was delicious and everything was on time.We will definitely accommodate our groups in this hotel. We wish you to go out on 4 stars. With respect to all the staff of the travel company "Ancient Portage"
See original · Русский
Show business's response
Оксана Л.
Level 11 Local Expert
June 22
The hotel is big. There are very nice girls working at the reception. A hotel employee helped lift the suitcase up the stairs. The room is small, the bed is small, the furniture is old, the key is ordinary, as from 90... The bed is small, the mattress has springs. My refrigerator wasn't working. There is no hair dryer. The linen is clean, it's good) Breakfast... cheesecakes with sour cream, pasta and 2 sausages, a loaf, ham and cheese, butter. All. No cucumber, no ketchup... like in the school cafeteria. Instant coffee. There is 1 cooler with hot water for the entire room... There's a queue for him, 7-8 people. Then they took out 2 coolers. My impressions are mixed. Breakfast is something... On the plus side, it's a 15-minute walk to the center, clean linen, and pleasant staff.
See original · Русский
Show business's response
ЕЛЕНА Крюкова
Level 8 Local Expert
June 28
the rooms are Soviet, but everything you need is there. we had a double room, two separate beds, bedside tables, an armchair, a TV and a refrigerator. There is a water cooler on the floor. gel and shampoo were added as they were used. there is a cafe downstairs, where you can eat, drink coffee and just sit, if you arrive late , breakfast and dinner are very tasty, there was a lot of everything.. I want a 50 cm long shoe spoon. it's inconvenient for me to use a short one..
See original · Русский
1
Show business's response
Алла
Level 14 Local Expert
June 4
The rooms are not bad, everything is there. It's clean and pleasant. I liked the breakfast restaurant. Delicious and satisfying, there is a choice. I haven't been to the express bar, I haven't tried anything, but there is a selection of different dishes. Pleasant interior, there is a place to sit outside the room. Convenient location of the hotel. Not far from the exit from the city, but everything is nearby.
See original · Русский
Show business's response
Екатерина Матвеева
Level 25 Local Expert
September 1
The rooms in the hotel are different in status and landscaping. There are very beautiful and comfortable rooms with individual romantic names, there are simple rooms. But even the simple ones have everything you need to spend the night between excursions or walks. The room prices are quite affordable.
See original · Русский
Show business's response
А
Александр
Level 8 Local Expert
July 2
Experts of the city of different levels! Your requirements are too high for a 3* hotel!!! I spent 3 days in Vetraz and I had only positive emotions and a good impression! The administrators immediately told us everything: codes, passwords, the work schedule of the restaurant, cafe, all directions of movement!!! If you are hungry in that area, come in! The prices don't bite, everything is delicious! If I'm still in Vitebsk, I'll definitely settle here!
See original · Русский
3
Show business's response
Олег Зальман
Level 30 Local Expert
August 17, 2025
The Vetraz Hotel is located on the banks of the Western Dvina River, a quiet place without city noise. Parking is free in front of the entrance, and paid for by the hotel. There is a restaurant, a buffet, I took advantage of breakfast (from 07:00) for 12 bel. rub(~300₽). Quick check-in, friendly staff, clean linen, wide bed, comfortable mattress. There was no hot water at the time of check-in, they gave a 20% discount, and in the evening they gave me hot water, I was lucky The rooms have names, I lived in 305,"Raindrops". It's a long way from the city's attractions, but public transport works well and it's convenient to get there.
See original · Русский
4
1
Show business's response
Анатолий
Level 9 Local Expert
September 2, 2025
A very modest, but generally pleasant and clean hotel, with a certain nostalgic "Soviet touch", especially the elevators. The rooms are clean, each with a special interior and an individual name. The bed linen and towels are perfectly white. The front door lock is mechanical, the key is with a huge heavy keychain so that you don't take it with you. The smell of tobacco smoke is periodically drawn into the room through the ventilation due to negligent smoker residents. The extractor hood in the bathroom saves. But the administration is diligently fighting them. Sometimes Wi-Fi does not pull the mass connection and freezes. The staff is friendly. The price is adequate. The food is mainly from the national cuisine, delicious, satisfying - not a buffet. It can be recommended.
See original · Русский
1
Show business's response
Наталья Каверина
Level 5 Local Expert
August 12
We are leaving the hotel today... the bed linen is white and clean, this is probably its only advantage! The room is terrible. In the shower, the water does not drain and you stand ankle-deep in the water. As soon as the water reaches the edge of the rim, it is already on the floor. But at the same time, you're still covered in soap......don't be fooled by the fact that you'll be offered an improved room, which is supposedly renovated..... the old one may turn out to be much better than the proposed one... in the new one, the entrance area is covered with plastic panels!!!!! And it smells like plastic and paint or glue . There is a railway under the windows. And trains, commuter trains..... there is no air conditioning in the room, opening the window is not an option.
See original · Русский
Show business's response
Павел Максимов
Level 26 Local Expert
July 20
Greetings from Russia I stayed at this hotel for two nights, in mid-January 2026. The hotel is nice, clean inside.Beautiful building, lived on the eighth floor, beautiful view of the Western Dvina River. The rooms are clean, I paid for breakfast separately, and I am satisfied with the food. The hotel is inexpensive, worth the money. It's about a half-hour walk from the railway station, if you know the way.
See original · Русский
Show business's response
И
Ирина Лединская
Level 4 Local Expert
July 14
A beautiful place, a beautiful attitude towards the guests. We stayed at the Vetraz Hotel from June 16 to 23 for family reasons: we had to stay in Vitebsk next to my mother, who was in the hospital. We are very grateful to the booking service and the administrators of the reception and accommodation service. The length of stay was unclear in advance, and there were questions about extension and relocation. With the hotel's heavy workload and renovation work, the staff helped to look for options, calmly explained everything and agreed on solutions. This is very valuable when the trip is not related to rest, but to a stressful life situation. I also had a good impression of the staff responsible for the order in the rooms, and of the security: the communication was friendly, neat and attentive. The interior already needs updating in some places, but the main impression remains from the work of the people: organization, participation and willingness to help. Thanks to the staff of the Vetraz Hotel.
See original · Русский
1
Show business's response
Игорь С.
Level 18 Local Expert
June 19, 2025
The hotel is well located, and it's not difficult to get from Vitebsk Okruzhnaya. You can live with a pet. The building is of good design, solid Soviet construction. The surrounding area is well planned. That's all of the advantages. The restaurant is open, but they immediately warn you that the waiting time for dishes is 40 minutes (you will starve to death). The express bar is as fast as possible, but it's uncomfortable and the semi-finished products are scary. There is only one administrator at the check-in, a young man, everything is slow, sad and stupid. At the eviction, the receptionist accepted the keys without even removing her face from the phone. Of the 3 elevators, 2 are working, only 1 feels like it. The rooms have long been in need of renovation, and the bathrooms are in need of a complete replacement of the Soviet plumbing, which is still alive and functioning, but has long since lost its decent appearance. Air conditioners or at least window screens would be nice. Summary: it will do for 1 night on the road, but no more. Tourism cannot be developed in Belarus with such hotels.
See original · Русский
1
3
Алла Крупенина
Level 11 Local Expert
August 6
It doesn't pull three stars, the problem with hot water was the first day I washed in cold water after traveling from another city The administrators are smart girls, I won't say anything There is no banal shoe spoon in the room USSR refrigerator 😁 The beds are low and not comfortable , it 's very stuffy ..The towels have a disgusting musty smell or they haven't dried properly. If we compare the room in Minsk 2*, it was more comfortable for me to be there
See original · Русский
Show business's response
А
алексей статюха
Level 5 Local Expert
June 25, 2025
Everything is very good and I liked it. The staff is friendly and cultured. The room I was in was one-room, small but cozy, clean in everything, from the carpet to the floor, furniture with a TV and refrigerator without a hint of dust, the cleanest snow-white and pleasantly smelling linens. The shower is clean and fragrant (a mirror with a shelf without streaks, a snow-white toilet bowl). But there is not a lot of negativity, but I think it's all solvable, the restaurant had to wait a long time for the order and it blew heavily from the balcony, even the curtains were shaking ... but the view from the balcony is gorgeous. Overall, the hotel is top. If there is an opportunity to visit it again, then definitely. I recommend.
See original · Русский
3
1
Show business's response
Владимир Б.
Level 9 Local Expert
August 7
If you want to spoil your impressions of Vitebsk, come to this hotel!I was moved to the 3rd floor, the room was renovated in the late 80s, there is no air conditioning, no mosquito nets, the bed is uncomfortable, the bathroom is just terrible, the bathroom door fell apart when trying to open it.After the hotel administration complained, I was moved to the 6th floor, everything is completely different there, the rooms are fresh, everything is neat, but there is no air conditioning again, as well as mosquito nets!!!I was lucky to stay in the heat of +30, I slept very poorly!I don't recommend this horror to anyone!
See original · Русский
Show business's response
Майя Васильева
Level 9 Local Expert
August 27, 2025
We love Belarus, but unfortunately, this love was shaken after a night at the Vetraz Hotel The rooms are dirty, the linen is gray and torn, the bathroom has mold and hair in the drain. The room is smoky. The Internet does not work above the 2nd floor. We couldn't drink coffee at breakfast this morning, because the coffee machine is broken. It is a pity that the management does not pay attention to this hotel. Some guests were forced to leave and check into another hotel. The only good thing was the quick check-in, polite reception staff and delicious cheesecakes for breakfast. The territory of the hotel is well maintained, it is a pity that the hotel itself does not have this.
See original · Русский
2
Show business's response
Sergey Larionov
Level 18 Local Expert
July 2, 2025
I've been to many hotels. This one is slightly above average. Soviet , but with cosmetic repairs. It's clean. The door to the room opened with a terrible creak. There was no microwave or hair dryer in the room. The only equipment is a refrigerator. The kettle could be borrowed from the counter downstairs, but they asked for "no more than half an hour." Breakfast is available for a fee. In the "restaurant". There's also an express bar, but I haven't used it. View of the river from the railway bridge. The passing trains didn't bother me at all. Towels, gel and shampoo are available. No slippers. It was at the end of June. Well, in principle it is acceptable. Yes. If there are balconies, you can not smoke on them - only downstairs on the street.
See original · Русский
1
Show business's response
Ольга
Level 8 Local Expert
June 16, 2025
Sincere thanks to the staff of the hotel for the warm welcome and comfort. Oh, I really liked the hunting-themed room. Large room area. A comfortable double bed and a separate guest area with a fireplace. Large bathroom. Bathrobes, slippers, shampoo, gel, toothbrushes and toothpaste. What was missing? Hair dryer and iron in the room. Breakfast is included, but the waiters did not have time to serve. Things seem obvious: if every table had a city or a band name written on it, no one would get confused and they wouldn't have to wait for breakfast for a long time. This is a wish for the restaurant staff. This is not a buffet, but a set of tables. Omelet and cheesecakes. I had to beg for tea. And tea leaves, and boiling water.
See original · Русский
1
2
Show business's response
V
Vera.
Level 6 Local Expert
March 1
We were passing through, we stayed at this hotel, the rooms are clean,the bed is clean, I really liked the menu in the express bar, delicious soups, very tasty bread, fresh rolls, we had an early wake-up, breakfast in the restaurant from 7:00 in the morning is very convenient when you need to leave early,the breakfast complexes are very good, we liked the complex with It's very tasty with a plaque and cheesecakes. The staff is all polite and courteous. When we had to find an overnight stay on the way back, we returned to this hotel. We liked everything very much.
See original · Русский
2
1
Show business's response
виноградова а.
Level 9 Local Expert
November 18, 2025
This is not the first time we have used the hotel's services.We were at the November holidays in a suite.The room is spacious, bright and cozy.There is tea, coffee, water in the room, as well as bathrobes, slippers and toiletries.Now we will stay only in the suite)))Considering such a nice price.
See original · Русский
2
1
Show business's response
Пользователь R.
Level 10 Local Expert
August 3
We stopped by at night, checked in without any problems. We kindly offered two rooms to choose from. The room is brand new and clean. Everything is as it should be👍 Breakfast until 11 oatmeal, buckwheat porridge, tea, coffee, cheesecakes, pancakes... the restaurant is beautiful, everything is clean and tidy . ⭐️⭐️⭐️⭐️⭐️ dishes ⭐️⭐️⭐️⭐️⭐️ mood ⭐️⭐️⭐️⭐️⭐️ We will definitely stop here if we pass through
See original · Русский
Show business's response
Татьяна Павленко
Level 11 Local Expert
May 4
The hotel itself is not bad, for the price that we rented. I hope it will be better after the renovation. The rooms have ancient towels, soap accessories, refrigerator, TV, Wi-Fi. Water on the floor. The order in the room is normal, but the cobwebs are everywhere. There is a restaurant on the ground floor, the price tag is normal, the food is fine every other time, we couldn't get to breakfast because many groups needed to be served. The girls at the reception are friendly, everything is fast. We registered them and told them. Parking is not expensive. The overall impression is not bad!
See original · Русский
Show business's response
Т
Тат Сан
Level 13 Local Expert
May 24, 2025
A pleasant, relaxing place. I bring my guests to the Vetraz restaurant. Very clean. Nice staff, we solve everything right away. The food is simple and delicious. Today, my tourists really praised the hodgepodge, dessert cupcakes, compote with orange. Interior : new, modern. We visited the bar, delicious coffee, cocktail
See original · Русский
Show business's response
Ирина Полосина
Level 8 Local Expert
May 24
It's just some kind of endless nightmare. Rent a room in this hotel and you will never want to return to Vitebsk. A restaurant is not even a dining room. The canteen. Absolutely everything is tasteless. Let's face it, it's disgusting. It's very rude. I'll attach a photo. Like pigs. And very greasy. All the hotel staff who met are gloomy and talking through their teeth. The reception staff on 05/23/26 and 05/24/26 do not greet even when you greet them in person. Maybe I just misunderstood and accidentally bought a hotel with a full immersion in the Soviet Union??? We had a studio room-outwardly everything was OK, even too much. The standard rooms are a dormitory. The water from the tap is cold, it does not reach the pressure to the floors above. You need to drain the water and then maybe… Cleaning. The towel from the floor was hung back instead of being replaced. On the second day in the evening, the entire hotel was de-energized for several hours, but it was even funny. Thank you, Vetraz Hotel, you completely killed any desire to return to Vitebsk.
See original · Русский
2
Show business's response
Сергей Сергеев
Level 22 Local Expert
October 29
I liked the hotel. Corresponds to the price range. There are some comments on room repairs, but they are not essential for a stay of several days. The linen is clean, the room is in order. The staff is friendly. We bought breakfast in the restaurant (17p.), liked it. In front of the hotel there is parking for cars (free of charge) and there is a guarded paid parking. From the center of Vitebsk on foot-25 min. We will still be in Vitebsk, we will stay here. Many complain about the noise from the trains (there is a railway 500 meters away), it did not "bother" us.Yes, I can hear it, but in the distance.
See original · Русский
Show business's response
Анна *
Level 4 Local Expert
May 12
Positive: 1. Cleanliness in the rooms and in the hotel as a whole. 2. Clean towels and bed linen. 3. Breakfast. Everything is delicious. Everything is clear. The waiters are great - they served everyone quickly; Minuses: 1. There is no ramp at the entrance to the hotel. Hotels are usually occupied by people with a suitcase. 2. The shower was working, but splashing in different directions. It's a normal hotel for one or two nights.
See original · Русский
1
Show business's response
Максим Тупало
Level 11 Local Expert
January 10
We rested in room 804. Everything is clean and there is no mold in the bathroom. The linen is not washed, clean. The Wi-Fi was working flawlessly on the 8th floor. Maybe, of course, others came across a room with mold in the bathroom and the Wi-Fi did not break through the walls. Everything is fine with us, according to previous reviews, I was worried, but not without complaints. The food was just breakfast, and everything was fine too.
See original · Русский
2
1
Show business's response
Виктор Петров
Level 7 Local Expert
June 13, 2025
One of the advantages was everything you needed, convenient location. One of the disadvantages is the black mold in the shower, which really bothers me when I see it. It's good health. Yes, all the furniture is not new and shabby, but everything is functioning, nothing catastrophic. The bedclothes were also battered, but they were clean and laundered. We found comfortable pillows, and mattresses, too. The only thing is, the thin doors in the rooms on the third floor, and the staff, shouting at each other early in the morning, did not let them sleep (they planned to sleep for up to 10 hours after a late arrival, but...)))
See original · Русский
2
Tanja Lebedeva
Level 8 Local Expert
May 13, 2025
The rooms are clean, but repairs have been overdue for a long time: the toilet drain button is constantly stuck, the lights above the bed are kept on their word of honor, there is no wardrobe or coat hanger, I had to hang jackets in the bedroom along with other things. There was one elevator out of three, a constant queue to go up and a long wait to go down. Food for two. There were two bags of black and green tea and two bags of coffee on the table. To get the second or third bag of black tea on the table, it was necessary to return the green or coffee! There were 2 pieces of ham and 2 pieces of cheese and 1 (!) small piece of bread per person!!! It would seem a small thing, but the impression fell below the baseboard. Would the hotel have suffered losses if someone had decided to drink a second cup of tea?
See original · Русский
2
АТ Реутов
Level 5 Local Expert
July 28, 2025
If you need to stay in Vitebsk on the principle of "at least somewhere to roll the dice for one night," then you can. Our room was clean. There was hot water. The mattress is acceptable for 1-2 nights. The staff is friendly. Otherwise, it's like this ... Many people here write about the "scoop", but for me, the "scoop" is, nevertheless, about the decoration (here, rather, it looks more like the 90s- curtains and bedspreads made of cheap synthetic taffeta-beee ((()) and architecture. But when the Internet doesn't work in your room, it's already carelessness and disregard. This is very important in the modern world! Especially for a hotel, where people come for work as well. It seems to me that hot water is not so important in comparison with this))) The hotel itself is not that tired, but somehow... worn out. And it's even a little shabby. Although the building looks very decent from the street. The elevators are okay, they're Soviet, but the panel with the buttons is covered in some scratches and inscriptions. There are coolers on the floors, but getting water there is a whole quest. A jet the diameter of a toothpick. It took me 2 minutes to open the lock in the door, since it was all "blown up" by time, and not broken by someone. The room has a modern TV that works via the Internet - so you can say that it is not there)) that is, it works by itself, but it shows practically nothing. Like a refrigerator, which also seems to make sounds, but does not give cold from the word at all. And it wasn't just me. We rented 5 rooms for the company. It's the same for everyone. The bed linen is also very "tired". It's clean, of course, but since it's probably already been washed many times and is flannel in itself, it doesn't have any freshness. There is no hair dryer. The hair dryer is only "by appointment" through the reception. There is no air conditioning either (only in the luxury rooms), so I had to sleep with the windows open while waiting for the fireplaces (of which there was only one, thank God)) Well, and the restaurant-cafe. Food for 3+. Instant coffee from a bag, no milk. They served cheese with sausage for breakfast, an omelet with vegetables-4, pancakes in an unknown dubious oil-3 and a warm half-compote- half-sour cream. In general, our company concluded that it feels less like a "Soviet hotel" than a pioneer camp in the late 80s and mid-90s. In short, once again: you can spend the night here. I give you 3 stars. But I'm not fussy. And besides, I think the price could have been lower for such a decoration. Some of our company said that it wasn't even 1 star and it would be better to just spend the night in the car (but these are those who listened to the horns of a passing train from an open window at night))) my windows faced the opposite direction and I didn't hear him. Parking, by the way, is available and very decent. It's like that.
See original · Русский
Show business's response
Ольга
Level 4 Local Expert
May 31
We stayed at the Vetraz Hotel on 05/29/2026 and, unfortunately, were extremely dissatisfied. I want to share my negative experiences so that other travelers can make an informed decision. The problems started already at the settlement stage. We arrived at the reception, but the girl who was there did not pay any attention to us — she was enthusiastically talking on the phone about personal topics. We had to wait about 15 minutes. Then suddenly a young man appeared — a receptionist. His appearance was shocking: his shirt was unbuttoned, and so were his trousers. After a long wait, we were finally settled. At the same time, it turned out that the hotel was undergoing renovation, but we were not warned about this in advance. Due to the renovation work, there was constant noise, which completely made it impossible to relax. The room also turned out to have a whole set of disadvantages.: the shower stall was constantly leaking water onto the floor; There was an unpleasant smell in the room, which did not disappear even after airing.; the bed linen had a yellowish tinge — it gave the impression that it had been poorly washed or it was just very old.; The noise level caused by the renovation made staying in the room uncomfortable. Another unpleasant surprise awaited me when paying: I had a reservation for a certain amount, but in the end I had to pay more without any explanation. To sum up, I can say that the experience of living in Vetrazi turned out to be extremely negative. Poor service, unpresentable appearance of the staff, failure to notify about repairs, uncomfortable conditions in the room and the discrepancy between price and quality — all this makes me categorically not recommend this hotel. I hope the management will pay attention to these problems and take measures to improve the service.
See original · Русский
Show business's response
Demnik
Level 8 Local Expert
June 19
Good location in a quiet location. Victory Square is a 15-minute walk away. Comfortable beds, delicious breakfast. During the day, you can enjoy delicious meals at the express bar. The bar is open until 23 hours. The hotel has a polite and friendly staff.
See original · Русский
2
Show business's response
Елена Качнова
Level 9 Local Expert
August 27, 2025
The building and rooms are clean.There is no hair dryer in the room. There is no internet on the 7th and 8th floors. We need to go down to the reception. In Russia, there is a 3* buffet in hotels. There is no. Breakfast-pasta with sausages, pancakes with sour cream, tea, bread, butter.Everything is portioned. There are 4 people at the table, which means 4 pieces of bread, 4 small pieces of butter. Slicing-cheese, sausage.There are no sauces, and no coffee. For lunch, a vegetable salad without dressing. Chopped Chinese cabbage, tomatoes, cucumbers. There is no butter or mayonnaise.
See original · Русский
1
1
Show business's response
Д
Добрый алхимик
Level 4 Local Expert
October 5, 2025
I stayed in the most inexpensive room in order to just relax and sleep. The bed linen is clean, san.the node is clean. This is a very good level for a budget room. Polite and pleasant service. The hotel is currently undergoing renovation, the hotel staff politely and respectfully suggest where to go.
See original · Русский
1
Show business's response
elenkuzya79
Level 20 Local Expert
November 5, 2025
The tour group checked into the hotel on November 2 in the evening, and left on November 4 in the morning. Alas, room cleaning is apparently not included in the list of services provided to guests, the maids did not clean up the garbage in the bathroom, even shampoo and gel were not provided for the second night, wash yourself as you want with one water (I take it well with me just in case). Our administrator's fair claim was answered with "the rooms were in line for cleaning," but they just didn't wait for her, all 15 rooms. On the first day, breakfast and lunch were excellent, but on the second, despite the agreement, breakfast was served not at 7.30, but at 7.45, the second course was brought after another 25 minutes, cold pancakes. It's sad that in such a beautiful country, such an "unobtrusive" hotel service(
See original · Русский
1
Show business's response
C
Chris A
Level 6 Local Expert
June 17, 2025
There were many three-star hotels, but this one is simply beyond praise. I didn't think rooms could be unsanitary in the 21st century.… The carpet was stained, there were brown marks on the wall, as if there had been some kind of fight and someone's blood was left, the shower was clogged, everything was dusty, the refrigerator was running at such a volume that if you didn't turn it off, you just wouldn't fall asleep. The mattresses are just stale to such an extent that when you sit on it, you fall through. It is also elementary that the duvet is not tucked into the duvet cover, that is, the duvet cover is on the bed, and look for the blanket yourself. It turned out to be in the closet, but it was so dusty that it was better not to cover it at all.. In general, very negative impressions! I do not recommend it! Two stars only for the restaurant, the food was really good.
See original · Русский
Show business's response
Галина Кореневская
Level 4 Local Expert
September 13
They were kindly received, immediately settled in, the Parking is excellent, the location is good. But the beds are absolutely terrible, the pillows are not suitable, the bedding is in disgusting condition. Not suitable for recreation.
See original · Русский
Show business's response
Марина Ивойлова
Level 7 Local Expert
June 5, 2025
The hotel is average, not very convenient in location. The rooms have a more Soviet style, and you can hear the trains running at night. There are one or two hair dryers on all 8 floors, and beds are mostly with sagging mattresses. The plumbing leaves much to be desired. I got a leaky shower hose and a non-closing shower stall, the water pressure is low.It was cold in the room in May, and there is an extra blanket. An interesting idea on the 4th floor on the opposite side of the room is signed like a river fairy, lace maker, etc. I have never seen this anywhere before.
See original · Русский
Show business's response
Дмитрий Дьяконов
Level 16 Local Expert
January 2
The hotel was attracted primarily by its affordable prices and not a bad location. However, the impressions are mostly not the best.: 1. Even the stairs to the hotel are not cleaned of snow - I'm not talking about parking at all - besides, it's paid 2. It's freezing in the room, even though it was only minus 3 degrees outside. Positive 1. Price 2. Excellent breakfast Will I stop again? Only in the summer or if there is no choice
See original · Русский
1
1
Show business's response
Евгений Чистяков
Level 11 Local Expert
July 14, 2025
The beds suck, I haven't suffered on springs for a long time and the length of the bed is 1.80 with sharp sides around the perimeter. I will pay tribute to the staff. Every day there is a change of towels, garbage, shampoos. Girls, you're doing great. Restaurant breakfasts are a separate topic... the staff is either in practice, or it doesn't matter. The kid brought the cutlery after the dish, and even with his hands, even without napkins. I had to remind you about the tea/coffee included in the breakfast. Otherwise, he wouldn't even exist, I guess... BUT!!! I was surprised by the night restaurant. The relatively simple dishes were really delicious. Respect to the cook. The 21st century is coming, changes are needed.
See original · Русский
1
1
Show business's response
Тиа Остров
Level 9 Local Expert
July 5, 2025
There is no hair dryer in the room, they never gave it to me. They were from July 1 to July 4, 2025. The cooler is on the floor with hot water turned off, but a kettle was provided in the room. Attention!!!- there is not a refrigerator in the room, but a cooler and it does not make noise. Clear. They don't give you disposable toothbrushes. Luchesa bus stop is nearby - you can go to the train station and other places. Complex breakfasts-12 rubles per person.
See original · Русский
Show business's response
Александр Агафонцев
Level 5 Local Expert
June 28
I liked everything! A great room with a very good repair, the girls at the reception are very polite! The breakfast is excellent with very good coffee! I recommend it!
See original · Русский
3
1
Show business's response
Ирина Васильевна Саевич
Level 10 Local Expert
August 10, 2025
We got into the hotel by accident, as there were no places in the neighborhood, in another hotel. The number is normal. It's simple. Everything is clean, it's important. The staff is polite. Everything worked in the room, we were very satisfied. If we go back to Vitebsk, we will be happy to stay at this hotel again. Quiet, quiet, there's a place to park the car for free. Thank you for your hospitality!
See original · Русский
Show business's response
Varvara K.
Level 2 Local Expert
May 25
terrible service and rooms. there is no hot water. the hotel itself is very old, as well as the furniture in it. during the entire stay at the hotel, no one cleaned the room. there is no hair dryer in the room, dirt in the corners. in general, I do not recommend visiting
See original · Русский
1
Show business's response
Анна Д
Level 4 Local Expert
August 15, 2025
The horror is terrible. Room 310 Comfort. They promised air conditioning when booking. Instead, the musty smell of tobacco from the smoky curtains and the window. Opening the window, you realize that you will have to sleep in the stuffy, because there is a railway and a bridge nearby, the roar from which will not let you fall asleep. The linen is clean. There is a kettle, two glasses, and a barely cooled freezer (bar) will not let what you have for breakfast melt. In the shower, the water barely leaves, because mold floats out of the drain. The mold and rust in the stall are disgusting.
See original · Русский
4
1
Show business's response
Александр Б.
Level 14 Local Expert
October 24, 2025
A great hotel not far from Victory Square. Beautiful interior, excellent service, delicious breakfasts. The rooms are newly renovated and cleaned daily. Polite staff. I recommend it for a stay!!
See original · Русский
1
Show business's response
Н
Наталья К.
Level 5 Local Expert
July 19
There is one advantage of this hotel, but it is significant — it is located in Vitebsk. Everything else is a disappointment. Everything inside is like a Nostalgia for Hopelessness attraction. The rooms are stylized like a dorm (but this is not stylization, this is reality), the restaurant is a Soviet-style dining room. The walls and floors are scuffed, the beds are a separate story: the springs dig into my back so that I don't want to sleep, but cry. After three nights, you start to miss your couch in the office. The bathroom looks frighteningly like a set for a horror movie, it smells of hopelessness. The staff is disgusting, apparently they are being trained in the course "How to pretend that you are not there." We haven't seen any cleaning in 5 days, even through binoculars, and the trash was taken out exactly twice — probably by promotion or by mistake. Bed linen instead of snow-white.....Well, you get it. The refrigerator is plugged into an outlet, and that's where its functions end, although it doesn't, it only works as a decorative element. Kavrolin has seen a lot and is trying to let you know that he feels bad. He's already got a whole guest story imprinted on him, I think it's time for him to go on a tour. The doors are like a dream in an old movie. The side light above the beds is brighter than the main one. You can endlessly list the disadvantages, but the point is the same: this place is not about rest. In short, there's nothing to get rid of at all. And you know what? Local dormitories — even those win against this "hotel" with a crushing score. The guys living in the hostel in this city took photos and shared their living conditions a hundred times better. Time is passing, but the hotel is standing. Bottom line: to go there — only if there is absolutely no choice, and then it is better to think about it.
See original · Русский
1
Show business's response
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6