Sulpak

4.9

1033 ratings

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Level 2 Local Expert

it's a nightmare, unfortunately, as if buyers owe sellers at least a million dollars, and all without masks, they don't know anything, they run to ask about everything to a girl who is the only one doing her job, putting glass on android..and everyone runs from the cashier to the seller to ask how everything is going on....

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Турсын Байлин

Level 7 Local Expert

It's a great store.Parking is free for 1 hour. We bought the powder, the price does not match the tag.overstated.We turned to the manager.I immediately resolved the issue in our favor

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Гукина

Level 18 Local Expert

The prices are reasonable, but very annoying consultants begin to push through what is more expensive, despite the fact that you ask to pick up no higher than a certain price. They also begin to aggressively offer insurance for the product, which increases the price by another 10%.

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Andrey

Level 7 Local Expert

Where should I start? I don't recommend a terrible store to anyone! The staff does not meet the qualifications. Sellers don't know their product. There is a separate conversation about prices in general. Everything is very expensive. I don't advise anyone!

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Анна Садреева

Level 9 Local Expert

I hate this creepy network! We ordered 8 nluts from them for the company in two orders, then the checkout service refused to do one. Two powers of attorney. Call the courier - he arrives and brings 7 laptops... He takes both powers of attorney. The question is, where is the 8th - they will bring it today - do not worry. Today it took 3 weeks. We have asked for a refund! But here we were in for a surprise - after reading the reconciliation reports, sulpak considered that they owed us for 2 laptops and at the same time, with a big scandal, they convinced our accounting department of this. To do this, they included us in correspondence with all branches of their fucking network! Of course, there was the disclosure of what is considered a trade secret - the hair stands on end, we continue further. For two weeks, I was tormented, including on weekends, by the deliverers - we will deliver now, oh no, we will not deliver, oh no, we will still deliver. Delivered... The equipment turned out to be almost all from the showcase - disgusting - no one even wiped the display laptops, the stickers were peeled off, the keys were planted. Sulpak - I ordered laptops from Uralsk - they were delivered in 2 days! Whole, clean, well packed, without torn stickers! It's a disgrace!!!! I will never run into you again, either by physical or legal person. It would be possible not to put stars at all - your service did not even deserve 1, Mr. Sultangazin.

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Сагындык Салимулы

Level 7 Local Expert

Last week I decided to buy an LG washing machine for 690,000 tenge, the seller Farhat said that the product would be new from the warehouse, but to my great surprise, the goods were brought from the showcase (all scratched, dirty and without a box) It is better to go to the Technodome, there is a normal service! In short, I do not recommend it!!!!

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АНАТОЛИЙ Соловьёв

Level 13 Local Expert

Just a huge selection, a lot of consultants, close to home

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Anonymous review

Well, so-so, the managers seem to be active, but there are turtles at the checkout. The assortment is quite large, but the room is not cozy.

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Asset S.

Level 3 Local Expert

I bought a laptop and they said it would drop within 15 days. The 10% bonus has been almost 30 days. There is no bonus.

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Алексей Носко

Level 12 Local Expert

A wide range of products. Efficient, friendly, courteous, competent staff

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Юля Чернявская

Level 14 Local Expert

The staff is very attentive, the choice of goods is also good, and the prices are very scary

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Anonymous review

There is a very large selection of equipment and goods. The staff is friendly and ready to answer all questions.

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Сергей Скарьдов

Level 9 Local Expert

One of the largest Sulpaks in the city, a large selection, convenient and free parking. There is a supermarket on the ground floor.

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Владимир Л.

Level 7 Local Expert

The store is good, but the consultants at the checkout are not very correct. For this, minus 1 star, the second in line at the checkout.

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Тамара Семандарова

Level 4 Local Expert

The staff is terrible. No tact, zero interest in service. Everyone is busy with their own business. Every time you need to invite an employee to clarify

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Борис Css

Level 12 Local Expert

There is a choice. It is a pity that there are few buyers compared to previous years. It used to be crowded. We bought a microwave oven. The quality is below average.

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Тимур Чаниров

Level 6 Local Expert

It would be great if I could find a sales floor consultant at the moment when his help is needed. Sometimes, you have to spend time to be noticed as a potential buyer.

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Иван Крюков

Level 8 Local Expert

A large selection of equipment, competent consultants, a bonus system. I bought a laptop there that I've wanted for a long time.

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Anonymous review

Competent staff, fast and competent service. A large selection of equipment at reasonable prices.

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Tati-210

Level 9 Local Expert

A spacious hall, courteous consultants, fast service and assistance in delivering bulky goods to the car.

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Ербол Джумагулов

Level 2 Local Expert

Polite staff Professionals in their field

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Ильяс Мужик

Level 7 Local Expert

I used to take everything in sulpak and in this particular store, but after the renovation of the building, everything went wrong somehow... The service began to limp a little, like a trifle, but because of this I have already taken the product from another store a couple of times.

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Евгений Шилов

Level 9 Local Expert

The meticulous staff at the entrance pounced then did not get through. The store has a large selection, it's cool, but the impressions are twofold. Who wants to work, someone sleeps right at work.

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Антон Медведев

Level 13 Local Expert

The assortment in the store is large, but the management's attitude to green spaces is as bad as it can be, so the store leaves a two-fold impression.

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Павел Фомичёв

Level 9 Local Expert

A suspicious place. The seller clung on, I said I don't need anything, I'll just take a look. I followed a lot of people around and smelled a frying pan. Why do I need it? As a result, I bought it. I think they have hypnosis. Be careful!

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Inkar Kanafina

Level 11 Local Expert

Aizhan is a good, cool specialist, I don't know her position, but she sold 2 pcs of coffee machine

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Anar I.

Level 7 Local Expert

Consultants know almost nothing about the product, not only do they have to catch them in order to buy something, everyone is busy with anything, but not with their duties.

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Екатерина Власова

Level 7 Local Expert

A large and bright store is excellent and sales consultants, I advise you!

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Абзал Б.

Level 5 Local Expert

A wide assortment of any household appliances , their prices are like bitcoins , they serve well

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Yevgeniya Savelyeva

Level 12 Local Expert

We buy equipment here. I like the consultants' approach.

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Кирьянов Кирилл

Level 9 Local Expert

I do not recommend this network. On December 31, I came to them for a purchase. I asked the consultant if it was possible to make an exchange immediately if it didn't match the color. The consultant said that it was impossible, although I know the laws, to which the consultant said that then he would simply not sell to me. He just refused to sell, because he does not want to return a percentage of the sale later. I turned around and bought it at the Technodome.

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Максим

Level 9 Local Expert

A large store. I often make purchases. Good staff. There are many banks that would take out a loan. The lowest prices.

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Александр Казанин

Level 3 Local Expert

Excellent service and a wide range of equipment, we often buy goods here, I advise everyone.

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Di Nadilbekova

Level 5 Local Expert

I don't like that the goods arrive unsealed. An open box is like not a new product for me.

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mblshkoff1337

Level 4 Local Expert

Normal store

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Даурен Абдыкалыков

Level 5 Local Expert

Sellers do not behave culturally, they communicate as in the market. There is a lack of business ethics. And in general, a chain of stores where there is any equipment

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Багиля Мамырбаевна

Level 10 Local Expert

A wide range of products. Good and competent sales consultants

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Baglan Tleubekov

Level 9 Local Expert

Great store, good service, well done, we even won a washing machine, everything is fair

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Irina P.

Level 2 Local Expert

This store did not even deserve one star rating. The service is not just at zero, but below the baseboard. Even in the most remote bazaar, the service is better. Where else can they sell the goods you have already paid for to another person? Only here. To the complaints about this, the manager replied, "You are not the first such" and "Anything is possible." The order was paid on 23.04, delivery is scheduled for 28.04. Yesterday, on April 28, we called the call center ourselves and asked if there would be delivery. The operator said that the goods had been shipped and would be delivered. After waiting at home all day, at 8 p.m. we decided to call and clarify where our order is, because delivery is made before 9. As it turned out, one of the goods we bought ran out in all of Almaty and the courier was not going to come to us at all. But, apparently, it was such secret information that no one thought to warn us. Today, on April 29, we called the call center again, where the operator again said that the goods had been shipped and there would be delivery. We called the courier and, of course, the product did not appear in stock. The cheerful courier said he would bring 3 of the 4 items. Apparently he wanted us to run around the shops trying to prove that it really wasn't delivered to us. I had to come to the store to cancel the order. As it turned out, according to the regulations, they should not return the money until the courier refuses the goods. Well, yes, and according to the regulations, it is not prohibited to sell an already purchased product to another person. The most interesting thing in this situation is that the client is to blame, because no one wants to take responsibility and pushes it onto others. I suggest that the store replace its slogan with "You are not the first". But the store still doesn't care about hundreds of negative reviews, because they "Apologize, thank you for the review." I can immediately write the order number so that you don't bother and don't write unnecessary unsubscriptions. 7079658595

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Данияр Абдигалиев

Level 9 Local Expert

A large store, there is delivery, good consultants.

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Малика Махамбетова

Level 3 Local Expert

I liked everything, the staff is very welcoming.

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Евгений Куликов

Level 11 Local Expert

A wide range of products, the opportunity to apply for a loan! A wide network of stores

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Канат Кенжин

Level 10 Local Expert

Personally, I don't like it there because of the management, which is not client-oriented. And the workers are not to blame.

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Заурбек

Level 8 Local Expert

Convenient location, spacious sales area, wide range of products

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Хафиса Ильясовна

Level 8 Local Expert

The staff has become weak. And so there is always a choice

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Александр Тай

Level 18 Local Expert

A large Sulpak, respectively, and a large selection

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Татьяна Шамшина

Level 16 Local Expert

My grandson's favorite store. He goes and chooses. We buy it then we bring it. And so it is every week 😂

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Куанышбек Инсенов

Level 8 Local Expert

A good hardware store, there are always all the products in stock that you need.

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Гульнара

Level 5 Local Expert

There is more choice here than in others, the staff does not know the difference.

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zhansaya imanbekova

Level 8 Local Expert

I don't like sulpaks at all, because the service is very poor, and when you need to return something, it's a complete disaster and the online store works disgusting

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Sulpak

276 reviews