Strelicia

4.6

47 ratings

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Level 2 Local Expert

Such "geniuses" of delivery still need to be looked for. The parcel went from Russia to Georgia for 4 months. I managed to leave Georgia and forget what was in the package at all. A miracle happened and the package arrived! Of course, the Russian border guards/customs officers are to blame for everything, but not the logistics company Strelicia. We are not ready to go to the meeting, there are no discounts for delivery or special storage conditions, we just put them on the storage meter

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Givi Pataridze

Level 2 Local Expert

The worst shipping service I've ever encountered Incompetence, deception, and complete disregard for customers are a brief description of the work of this company. 1. Endless delays – the package went on for more than a month, and no one could tell when it would finally arrive. 2. Unpleasant communication – operators ignore questions, respond with memorized phrases and ask to "wait for an answer." 3. Deception – they claimed that they had sent the parcel to the delivery service, but it turned out that it was registered only a few days later. 4. Problems with registration – I allegedly "did not specify the address", although the site's system does not allow leaving this field empty. 5. Irresponsibility – in the end, I was just told to call the delivery service itself and figure it out myself. I absolutely do not recommend it! If you want to save your nerves, stay away from this company.

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Балма Тудупова

Level 11 Local Expert

I have been cooperating with this company for two years - there are no complaints - I am always in touch, always polite and friendly, they always explain everything how to do what, even when I am stupid, even three times. Good luck and prosperity!

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Снежана Антясова

Level 7 Local Expert

The office is very conveniently located - next to my house, the service is good, Diana is very nice, she always tells and helps everything, the guys on the issue are also great, the office is always clean and tidy.

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Алина М

Level 12 Local Expert

I ordered it before, and it seemed to be more or less ok. But the last time my order was picked up from the World Bank was on February 24, today is April 7 - nothing was delivered. During this time, a Wildberry outlet opened in front of my house, and I ordered, and the order has already arrived. 🤡 I'll probably get the February package by May, if I'm lucky.

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Егор Егор

Level 7 Local Expert

We carry commercial goods with them on a weekly basis - they always clear customs quickly and themselves, we immediately receive cargo with a declaration - it saves us a lot of time - I appreciate such partners.

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Napalkova Tatiana

Level 3 Local Expert

I have used Strelica's services many times, but my last experience was extremely negative. On February 2, 2024, I made an order from Turkey (IKEA) in the amount of 19,230 lira (~$450). The company lost my parcel and refused to admit it for a long time. For about two and a half months, I tried unsuccessfully to get at least some information. As a result, they still admitted the mistake when I provided an invoice from IKEA with the signature of the recipient Giorgi Romanof. After that, a real epic began with attempts to get their money back. Almost six months of correspondence did not lead to any result — the company only fed promises, and then completely deleted the invoice from the site, claiming that it had been canceled. Moreover, in response to my claim, rude messages with accusations began to arrive. When I finally decided not to use Strelica's services anymore, I asked for a refund of the remaining funds on deposit — GEL 243. They promised to return this money to me since May 17, but it's already the end of August, and there is still no money. I also did not receive any compensation for the lost parcel. The company does not value its reputation at all. It seems that their tactic is to collect a little from each client, hoping that no one will sue for $ 500, because it is more expensive for themselves. My conclusion: Strelica is an unreliable company. Do not trust them with your money and parcels, they can easily deceive you, even if you are a regular customer.

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Полина Кондрашова

Level 6 Local Expert

Great service! I would like to be able to edit the product after adding it. It happens when you need to specify the receipt code or something like that, and you can't edit it, otherwise everything is great!

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Татьяна Полетаева

Level 5 Local Expert

They delivered parcels to me quickly for six months, but in February there was a delay, they say it happens, I received the goods intact - I am satisfied with the service, in terms of organization this is the best service in Georgia.

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Елена П.

Level 4 Local Expert

Excellent service! Thank you for the opportunity to receive parcels from other countries and marketplaces of the Russian Federation. Reasonable prices and short deadlines. All processes are fine-tuned😊

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Zura G

Level 2 Local Expert

I've been waiting for the package for three months. No communication from the company. When applying, the blame is shifted to the "customs". They have lost a parcel or are using fraudulent schemes. I don't recommend contacting them.

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Ястина Платоновна

Level 7 Local Expert

An awfully long delivery. I can't wait 1.5 months for my order. The package is stuck in the status - it's easy on the way! I hope to get it someday! But I won't apply anymore.

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Вера Попова

Level 7 Local Expert

The website states that the average delivery time is 15 days. That's a lie. The Ozone order was taken from the pick-up point on April 13. The SMS about the delivery arrived only on June 1. During this time, there were a couple of "wonderful" moments in correspondence with support. Just so you know, according to the support, the delivery time is taken from the ceiling, and those who are not unhappy with this may not receive their parcel at all. They made it clear that if I continue to try to figure out why the promises on the site differ from reality, then my parcel may get lost. After that, I wanted only one thing: to pick up the parcel and forget the desk like a bad dream. Two stars - because it was delivered. And on that, as they say, thank you....

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Ализа

Level 12 Local Expert

I receive parcels on time and with convenient delivery to Gardabani - the service fully meets my expectations

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Кира Лямина

Level 11 Local Expert

Well, how long can you work in this small office, and even be far from the subway! If you didn't have a great service, I would have gone to another company long ago, but I appreciate you and your work, you are still great! And it's time to change the office

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Егор

Level 10 Local Expert

Very good customer support, customer orientation, speed of delivery

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Алёна Михайлова

Level 5 Local Expert

An excellent item, it is issued quickly Thank you for ordering from your favorite stores.

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Анастасия

Level 5 Local Expert

Unfortunately, the negative experience of cooperation with the company. The waiting time for the parcel is too long. So far, the package has been on the road for a month, and the outcome is not clear - whether it will arrive at all… I do not recommend it. I hope my parcel will be returned to me

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Елена

Level 6 Local Expert

Very long delivery time! It's been a month and a half since the order was placed and paid for, and my order has been in the "sorting" status for a month... they can't sort it for a month! Even customs works faster than "sorting" in the office. The order has not been received yet…

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Татьяна

Level 10 Local Expert

There was an excellent delivery service. I've been ordering through them for more than six months. Then there was a collapse at customs, according to them, and they switched to rudeness to their customers. Despite the fact that they are among the most expensive on the market. It is very, very unfortunate, but the assessment is now well deserved. 😔

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Vikachu

Level 7 Local Expert

Responsive staff, work quickly, clearly and efficiently)

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Вероника Штыркова

Level 8 Local Expert

I am pleased with the speed, price, decency and friendliness!

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Евангелия Евангелия

Level 6 Local Expert

Parcels are lost

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Эд Холод

Level 11 Local Expert

Super clean, fast, service is on top!

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Лена Володцева

Level 9 Local Expert

The only company that does not confuse or lose parcels!

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Болотов Арсений

Level 9 Local Expert

They will always answer, help, polite guys on avlabari

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дашуля

Level 2 Local Expert

I am very pleased with the cost of services and the fact that this is an official delivery, not an underground one

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Саша А.

Level 11 Local Expert

Prices are lower than those of competitors. Everything arrives in one piece

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Михаил Шастин

Level 8 Local Expert

It would be cool to see the shipping cost immediately when the parcel appears on the site, and not just in the "ready to receive" status. Otherwise, I'm happy with everything.

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Cима О.

Level 5 Local Expert

Parcels take 4 months to arrive

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Евгений Кудрин

Level 4 Local Expert

Reliability and adequate cost of delivery

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Лилия Ушакова

Level 5 Local Expert

In general, this is the cheapest and most convenient delivery to Tbilisi and the guys in the office are a credit! Especially Denis!