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Soul Entertainment Group

Rating 4.3
60 ratings
Open until 23:00
+90 850 800 84 48
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Istanbul, Esenyurt, Koza Neighborhood, 1638th Street, 2KD
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Sports center Soul Entertainment Group, Istanbul, photo
Sports center Soul Entertainment Group, Istanbul, photo
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22
Reviews
10
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Address

Istanbul, Esenyurt, Koza Neighborhood, 1638th Street, 2KD
Directions

Contacts

+90 850 800 84 48
Show phone
www.soulentertainmentgroup.com
1

Business hours

Open until 23:00
Schedule

Directions

Spor Toto Tenis Park
480 m
4
Spor Toto Tenis ParkEsenkent ParkEsenkent GirişEvren Sanayi SitesiSüleyman Demirel Bulvarı
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Features

WC for people with disabilities
Parking for people with disabilities
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Customer traffic and business hours

16:00Usually moderately busy
Mon
Tue
Wed
Thu
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Sat
Sun
Rating 4.3
60 ratings
Rate this place

10 reviews

By default
LR
Level 11 Local Expert
September 27, 2024
The best place for learning tennis. But has insane prices for court rent and private lessons. Unfortunately, the education system is at low level . Hope new coach team will handle the challenges
Iron Lag
Level 25 Local Expert
September 29
The site itself is not bad, but there are a number of buts! But why the disgusting lighting, you have to play tennis in the dark. But why is the cost of the courts for any Turk 400lir, and for the guests who came to the tournament 2000lir??? If this Turkish is hospitable, then thank you, no need! But why don't the courts clean up and all this green dust from the balls settles in the lungs of children and guests of the sports complex? But I can list them for a long time. There are also advantages. There is a variety of sports in the author, a good tennis store, by the way, where is the store for other sports represented in the complex?
See original · Русский
Gezgin Sheriff
Level 30 Local Expert
November 28, 2025
⚠️ The Problem of Non-Corporate Experience and High Downtime A Deduction of 6150 TL Made Against 1 Hour of Use is Unacceptable. 🧐 I would like to share the negative experience I had in this business in November 2025. November November 2025, after the 6-month membership at the end of September 2025, the problems I encountered on my first and only visit (November 3, 2025) were as follows: * Hygiene and Comfort Deficiencies: Hygiene standards were low in the changing rooms. I had to put my things on top of each other because there were no hangers in the closets. * Facility Quality: The noise of the basketball court in the hall dominated the environment, which indicates that there is a sound insulation problem. The touch screens of the cardio equipment I used (bicycle and treadmill) were working hard, the handles were worn out, and the treadmill was not reassuring. * Violation of the Promised Service: Although I asked at the contract stage, I was told that the towel service was included. However, when I requested a shower towel after 1 hour of training, the customer representative changed his previous discourse by stating that only a training towel was provided. * Parking Fee: After the contract, it was a disappointment that an additional fee of October 800 was charged for the parking service, which should be the solution to the region's parking problem. Institutional Problems during the Cancellation Process: On November 4, I contacted the customer representative after only 1 hour of use and requested cancellation of the contract. The representative promised that the cancellation would be handled smoothly because it was within the first 15-day period. But: * It took weeks for my petition to be processed. Despite my efforts to call and send e-mails, Decoy tactics were applied. * When the refund is made, it was reported that a deduction of 25% of the 6-month fee will be made. Although I objected to making an exorbitant deduction such as 6150 TL for only 1 hour of use, it was rejected on meaningless grounds. Despite the customer representative's promise of a smooth refund, the interruption was insisted and my fee was refunded incomplete. I think this business is very far from corporate standards. Due to the failure to comply with the promises made by the customer representative and this disproportionate interruption policy applied for 1 hour of use, I definitely do not recommend this facility and I think it should be avoided. !!!
See original · Türkçe
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