Sber Bank

4.0

25 ratings

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Level 10 Local Expert

It's a pretty unpleasant service. Poor 1 cashier who is trying to handle the flow quickly. The guy on the second window was quite unpleasant. It was necessary to perform actions on the account. I came over and politely asked what needed to be poked to get a ticket. To which I was rather unpleasantly told, "Sit down, passport." I'm not asking for an obsessive smile and joy from anyone. I ask for adequate, neutral and polite communication. The employee printed out the papers and gave them to sign. After returning them to the employee, I was also angrily and displeased with the answer "Everything". For me, this is an abnormal reaction, abnormal behavior with a client. How can I know if the procedure is finished or not? This fact can be presented much more pleasantly. I don't want to go back to this department at all.

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ФКУ ЦК

Level 3 Local Expert

I sit and watch for half an hour as the girl in the second window where it's my turn types on the keyboard like a preschooler and talks about nothing with the client, for a very long time, everything is terrible.🤷♂️

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Мария Василенкова

Level 9 Local Expert

I turned out to be a city day worker on time. Other banks are either not working, or the break is endless. There is no queue, although there are a lot of people in the shopping center. Everything is working very well and well!

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Павел К.

Level 4 Local Expert

The working hours are not specified correctly, the specialist does not work until 22:00, but according to some unknown schedule.

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Анастасия

Level 4 Local Expert

The service is quite fast. The staff of the department are responsive and competent, they helped to solve all the issues of interest.

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Andron M.

Level 5 Local Expert

The worst bank I've seen, one cash register and lunch from 15-00-16-00 to withdraw your hard-earned money from the account, wait an hour for the nearest branch in the middle of nowhere. I don't think it will work for long because there is no customer-oriented department.

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Karina

Level 7 Local Expert

Daria Kovalenko, a very friendly and good employee, helped me with my problem yesterday. I recommend it!

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Мухамед Гуванджов

Level 2 Local Expert

The bank is terrible, and so are the employees. They take a very long time to do everything

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