Sber Bank

2.8

48 ratings

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Level 5 Local Expert

Hello everyone, I have been using the services of this bank for a long time, the following happened recently, as before, I made a transfer from the Russian Federation to the Republic of Belarus, no notifications, writes 0% commission, I click transfer a large amount, open the application and see how these guys charged me 10%... It turns out that since August 13, they cunningly came up with the idea of doing a double conversion when transferring thousands of rubles... And the most important thing is not to warn anyone, and then say that they have paws and there is nothing to do about it... Thus, they lost 4 clients in one day, a successful office There are no complaints about the department

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Денис

Level 11 Local Expert

Very long service time. There are 3 operators sitting , you take the ticket . one operator is busy, and two are free. To get a card consultation, you need to wait in line for almost 40 minutes. Although there is one person in front of me. The most torm...... oh bank

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Анна Анна

Level 3 Local Expert

It's a terrible department, and the only specialist working there is. I needed to make an account statement, and as a result, the specialist was at lunch. It is strange that the bank does not think through the moment that the client can come when lunch is with a specialist who makes inquiries / statements. And the schedule is not listed on the Internet either. The question is more about the organization than the specialists.

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Дмитрий Ч.

Level 4 Local Expert

I don't know what's the matter, I came to the department, there were 2 people in front of me. 3 more people came to pick me up) I sat for an hour, and the people who came to pick me up were accepted and they went on with their business) At first there was only one specialist, then another specialist came - the speed did not change) In general, I do not advise it, it is slow and they choose who to serve, it is not clear by what criteria.

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Nikita Viluha

Level 2 Local Expert

Everything is working well, the most common well-functioning bank branch, maybe people were really unlucky and had to endure all sorts of nonsense?

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Дмитрий П

Level 12 Local Expert

There are no complaints about the work of the department itself - you can put 10 out of 10 But the bank itself is far from ideal. I decided to make a card in Russian rubles, I thought transfers between clients of the Savings Bank of the Republic of Belarus and the Savings Bank of the Russian Federation would be cheap (free) and hassle-free. But it turned out that the commission was sky-high, and they were also blocked at the very first operation. In short, I went and dealt this card ! 😅😅

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Константин К.

Level 14 Local Expert

New office of Sberbank. The best courses. The working hours are from 10:00 to 19:00. Day off Saturday and Sunday

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Виктория Пянковская

Level 12 Local Expert

The entrance group is very dirty. There are steers near the entrance (identical, apparently the same employee smokes) and garbage. There is no trash can nearby, only 10 meters away, and an employee cannot reach it to throw out the trash .

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Алексей Капский

Level 7 Local Expert

One specialist works for the entire department, waited for 20 minutes while serving one client, eventually couldn't stand it, turned around and left. I received the same service in 3-4 minutes at the neighboring branch of another bank.

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Дмитрий

Level 8 Local Expert

If the work schedule changes, then you need to change it on the maps as well. And you can even put a notification on the door. It says it works until 19, arrived at 18.30 - closed.

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Hatik

Level 8 Local Expert

The card was unauthorized, I asked for a password, I entered the password, the card was blocked, I created a new PIN code, entered it immediately, it gave me the wrong PIN code again - it was at the ATM

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Карина Гордиевская

Level 3 Local Expert

You come to this bank, it works on the cards and everywhere, but it says on the door that the bank is not working for technical work.

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Der Flieger

Level 11 Local Expert

I've been here more than once - and each time everything went quickly, they served promptly, everything was clear and to the point. Honestly, it's not clear why there are so many bad reviews. Maybe people were just unlucky? Or did you come in at the wrong time? For me, everything has always been exactly like in that famous meme.: "Guys, you guys are cool. And you're all doing great. Clearly. If you can, you can." Thanks for the work, keep it up!

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Виталий А.

Level 6 Local Expert

Currency exchange takes 30 minutes! Horror. The cashier is not working. Only the 3rd and 4th tables are working.

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Денис Саватеев

Level 8 Local Expert

It's not bad, there's nothing to find fault with. They are always friendly in the office and know the answers to all questions, they do not force you to sit in queues for hours. The application is convenient.I added the phone's autopayment. The money is being paid without my participation, and I don't even think about it now. There are no complaints about the bank, nor about the operation of the application.

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Kristina Pashuk

Level 3 Local Expert

I don't know why the rating is so low, the service was very good, and I liked everything.

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Федор К.

Level 11 Local Expert

It's a small office, pretty cozy, but it's going to be a little difficult during rush hour.

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Алексей Лесников

Level 3 Local Expert

There were difficulties with the seemingly standard down payment for a car. I spent a lot of time

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Daria

Level 5 Local Expert

One specialist for the entire bank. Slow maintenance

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коля лабтинский

Level 9 Local Expert

For them, customers are not just numbers in the system, but real people. This can be seen in every action of the employees.

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Максим Ш.

Level 6 Local Expert

It's a terrible place and yes, it's always dirty, the staff work very slowly

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Серхио Уик

Level 4 Local Expert

customer orientation is good

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Ал Ан

Level 8 Local Expert

Just well done

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Tom Tom

Level 4 Local Expert

Terrible attitude towards customers.boorish behavior.unwillingness to work

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Sber Bank

24 reviews