Roberto Piraloff

3.7

11 ratings

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Level 7 Local Expert

I ask for a refund for the product of inadequate quality. At the beginning of December, in your store located in the Dalma Garden Mall shopping center, I purchased a product, men's shoes by Roberto Piraloff] worth ~18,000 AMD During the operation of the Product (the Product was worn only 6 times, carefully and for its intended purpose), the following defects were found: the sole cracked. I consider these shortcomings to be a manufacturing defect, and not a consequence of improper operation. In accordance with the legislation of the Republic of Armenia "On Consumer Rights Protection" (which is often used in controversial situations, as well as the warranty conditions provided by the manufacturer), I have the right to demand a refund for low-quality goods. I ask you to return the amount of money paid for the Product in the amount of ~AMD 18,000 I ask you to satisfy the demand for a refund within a reasonable period established by law.

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артур мкртчян

Level 24 Local Expert

Cool store, high-quality and stylish shoes,reasonable prices,bought a lot of pairs) I'm happy)

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Шаэн

Level 16 Local Expert

I sincerely wanted to support the Armenian shoe manufacturer. But after the employee's comment "this is normal, this is how it should be" in response to the white sole with traces of pink glue, the desire to maintain somehow passed by itself.

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Eliza K

Level 3 Local Expert

I do not know how many bonuses your employees receive for walking around people with "asses", but yesterday I was stunned. I'm talking about the branch in Dalma. I saw that they were attentive to the customer, so that there was no theft or that they reacted immediately to questions, but that they followed you, keeping a distance of no more than 15 cm, so that you took 2 steps, so that they stopped, so that you took 2 steps, so that they stopped, so that you passed in another row, so that they pass along with you, walk parallel to you, keeping tight, this is the first time I've seen something like this. The row is also not polka-dotted, so that the opposite side is not visible, these are shoe boxes stacked on top of each other up to the waist. Yesterday I needed to buy a batinka so badly, after I went around the entire shopping center, it was the only place in terms of price that was convenient in my pocket, but even in such a desperate situation, I did not go in again and did not buy the batinka I needed because of such behavior of an employee bringing in despair.You can look at the camera from the "tops " somewhere between 5-6 o'clock, if I'm not mistaken. You go to the mall in order to calmly look, choose, contact an employee in case of a question. To this day, what I remember amazes Me. Review your rules and your employees.

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Roberto Piraloff

4 reviews