Planet of Health

4.4

56 ratings

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Level 4 Local Expert

I was unpleasantly surprised by incompetence or an attempt at deception. On 12/13/2025 at 12:44 p.m., I wanted to buy a sunscreen for the promotion, I clarified why the discount was and what the expiration date was. I was told: either until March, or until April. The employee went to double-check on my initiative and said, "The month of March." I paid at the checkout, trusting the employee, but decided to make sure — as it turned out, the date was before 02.2026. The store staff tried to convince me that "until February" is inclusive. It's very scary to hear this from pharmacists who have studied for more than 5 years in medical school, it's scary when pharmacy staff don't understand, or they wanted to cheat in the hope of selling the product. For me, this is an excess of incompetence, or an attempt at deception. I will write a complaint anyway, so that this issue can be considered on a completely different level. Be vigilant and healthy!

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Татьяна Пальченко

Level 2 Local Expert

I wanted to buy shampoo for seborrheic dermatitis for a child (what the doctor prescribed did not work, we tried ducray, too, did not cope with the problem). I went to the pharmacy, a pharmacy employee came up and offered to help, I asked what shampoos are available for seborrheic dermatitis? What confused me was the pharmacist's look at my head. 🙄She looked closely and did not find even a hint of seborrhea, decided to clarify who needed shampoo.🤔 after receiving the answer, the pharmacist wanted to offer a shampoo brand ducray (one of the expensive lines),but I said that I had already tried, it does not help. The pharmacist hesitated, I asked, what other shampoos are there for seborrhea? At the same time, I did not ask for advice, to tell about the compositions, etc. just to show what they are and that's it, I would have chosen it myself. But they told me that there was nothing else! And she added, and in general it should be prescribed by a doctor. That is, they wanted to offer me ducray shampoo without a doctor's appointment , but since I asked for other options , there's nothing right away. I'm shocked. I went to another pharmacy chain, where they could help me. If I go to the Mandarin shopping center, I will avoid the Planet of Health pharmacy.

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татьяна пилипейко

Level 4 Local Expert

The most prestigious pharmacy in Gomel. A large selection of not only medicines, but also cosmetic products. There is an optics department. Good discounts, promotions, gifts. Always a friendly attitude. They will always help and prompt you in choosing . I recommend it!!! There are even perfumes for men and women, very persistent fragrances from the brand lerbolario Italy, I bought the entire perfumed line as a gift. I really liked it.

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Алина Кужелева

Level 2 Local Expert

Extremely incompetent colleagues on the date of March 22, 2025 in Mandarin Plaza. They asked for an analogue of diazoline (an allergy drug), it was not available, they offered Fincarol and they punched it without informing the price. When they found out the cost of the drug, the pharmacy's colleagues said that the receipt had already been punched and the drugs were non-refundable. We didn't even leave the cash register)) "And then they will have to pay out of their own pocket." The refund was not made. I do not recommend this pharmacy.

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Kristina Shumakova

Level 5 Local Expert

The working day is until 22, you arrive at 21:57 and the seller does not respond to customers with the door already closed..

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Екатерина

Level 8 Local Expert

A very good pharmacy. The choice is always great and the consultants are wonderful. They are very polite, they will always explain and prompt.

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Alesia Utkina

Level 6 Local Expert

The pharmacist sold a gum gel that does not correspond to the age and the requested composition. There was absolutely no time to double-check her words. Already sitting in the car, I saw that Kamistad is not suitable for children of 2.5. It is generally prohibited until the age of 12. And he's not like Dentinox at all, as the salesman said. And we were with our daughter in our arms, very tired and sleepy. We were in a hurry. The pharmacist does not have any information at all. and even misinformed. 11.08 at 19:24 we visited this pharmacy.

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Маша А.

Level 3 Local Expert

Planet of Health is one of the best pharmacy chains..but this pharmacy ... the staff is boorish (which is why they are at a loss).It's just awful..

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Ирина Бекаревич

Level 21 Local Expert

Excellent pharmacy, friendly staff, accommodation. The only negative thing is the Prices (

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Andrew Bykov

Level 13 Local Expert