Paulaner Fan Club

3.5

14 ratings

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Level 6 Local Expert

Such an amazing place. So juicy khinkali and good beer. Staff is VERY FRIENDLY. Going here 2-3 times a week. Nice place to chill out. Highly recommend to those living nearby.

каринка

Level 4 Local Expert

Recently, a large company celebrated a birthday in this institution. Everything started out great — very tasty khinkali, pleasant atmosphere, attentive waiter. We sat quietly, talked, and enjoyed the evening. Our guests brought eclairs as a gift, and after dinner we decided to eat them at the table. At that time, everything had already been cleaned and neatly folded so as not to disturb the staff. And suddenly, a blonde-haired woman appears from around the corner and in a very rude, aggressive tone begins to tell us that "it is not allowed." We behaved calmly and respectfully, but in response we received rudeness. Moreover, at first she spoke to us in Russian, and then she started saying something irritably and swearing in Georgian right at us - it looked extremely ugly and unprofessional. A very unpleasant aftertaste after such an incident. We used to come here a lot and recommend the place to friends, but after this incident, we won't come back. Thanks for ruining the evening.

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Даня Лазарев

Level 8 Local Expert

A rude waitress with blonde hair is just an example of a disgusting attitude towards customers and a low level of service. We came as a group to eat khinkali — this is not the first time we have been here, they are really delicious. We had two cakes with us, as one of us had a birthday, and we decided to celebrate it at this institution. Everything was fine until two hours later this waitress came running and literally started yelling at us for having cakes with her, waving her arms and making a scene for the whole hall. If you really can't, come calmly, say it politely, we would have no problem removing it. But instead of a normal dialogue, there are screams and rudeness. Such behavior is absolutely unacceptable in relation to guests. By the way, five hinkals were not included in our order, probably hoping that we would not recalculate, since the order was large. After this, the desire to return disappears completely. And if you forbid bringing your own desserts, then at least offer a decent analogue in your menu. And when there is nothing else normal in the assortment except hinkali and alcohol (which we do not drink), this is your problem, not the customers'. We would be happy to order from you if we had something to choose from. After this visit, never set foot here again.

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Полина Анашкина

Level 3 Local Expert

Rude, boorish waitress with blonde hair - terrible attitude towards customers and terrible service. This is not the first time we have come to eat hinkali with a company, they are very tasty here, and we also had two cakes with us, because one of us had a birthday and we came here to celebrate it) What can I say? Not a foot in here anymore after that waitress came running and started yelling at us all for those cakes, saying you can't have them! Just yell and wave your arms! although while we were sitting with them for 2 hours, no one told us anything about it. Okay, you can't - come over and politely ask to clean up, but yell at the whole pub?) the woman was inadequate and I think this behavior is unacceptable in relation to her visitors, this is the bottom. And this is after 5 hinkals were not reported to our order, apparently on purpose, because the order was large and they did not think that we would check the quantity. Don't set foot in here anymore

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Вадим Смирнов

Level 6 Local Expert

It's a great place. despite the strange reviews, I was very well served, they speak English /Russian. shish kebab and potatoes are really "homemade", very tasty

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Генри Сихуда

Level 3 Local Expert

Terrible khinkali! Smelly meat, the tastiest khinkali in Tbilisi! A waitress with white hair came up and began to complain about why you didn't like khinkali. He said the meat smells, she says it can't be. If it wasn't for that, I would have eaten these khinkali. But in fact, one of them somehow ate the rest and asked to remove it, since even the fact that they were just lying on the table was not pleasant. And there is even more.

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Родион Зацепин

Level 13 Local Expert

A weak establishment with a small selection of beer snacks. There is only one beer position to choose from. I understand everything, but why not at least 2-3 variations? Or better yet, 5. Uncomfortable seats

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Anonymous review

great beer, delicious food!

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Евгения Грикель

Level 6 Local Expert

Very tasty!

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Paulaner Fan Club

9 reviews