No: 12 Hotel Sultanahmet

5.0

395 ratings

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237 reviews

By default

Level 2 Local Expert

We stayed at the hotel for 9 days! The hotel has fulfilled our expectations! Very cozy and clean! Rooms are cleaned every day! The staff is friendly and courteous! They always wonder if we need something?! One of the hotel staff is Russian-speaking and very kind! The breakfasts are very tasty and varied! All major attractions and parks are located near the hotel. We were very glad that we chose this hotel for a holiday in Istanbul!

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valerie

Level 16 Local Expert

A good budget hotel!) 5-7 minutes on foot to Hagia Sophia and other attractions, but the Sultanahmet area itself is not very pleasant (there are a lot of touts). Despite the fact that there was a mosque nearby, it did not interfere with our sleep in any way, we did not hear anything. The room is clean and spacious. It can be seen that the furniture is old in places (the outlet was broken, the toilet), the bed linen is partially with spools. The breakfasts are typical for Turkey. You won't stay hungry (children too), there was a variety

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Василиса В

Level 5 Local Expert

Thank you for your hospitality The hotel and the room itself were clean. We cleaned every day. The breakfasts are very satisfying. Special thanks to the guys at the reception, the maid and the wonderful Inga, They will always help and prompt you) All significant attractions are within walking distance. ) We were worried that the room would be noisy , but nothing bothered us at all ) Thank you again and see you soon

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Дмитрий Лемехов

Level 12 Local Expert

We stayed at the hotel at the end of October 2025. In fact, for the first time, we have clearly formed opposite estimates: the location is 5+! All the key sights of the historical part of the city are within walking distance: the Blue Mosque, Hagia Sophia, the Basilica, Gulhane Park ... and just walking around is a pleasure. But as for breakfast and the bar, it's a complete mess - there are simply not enough cutlery, they are brought only after a reminder and then not immediately. The food itself is monotonous, but it's half the trouble - there's simply not enough of it - they don't have time to cook - however, here you can see a small plus - the food doesn't go stale, like in seaside hotels. Separately, it is worth mentioning the bartender girl - she is not in a hurry, anywhere at all. We wanted to drink cappuccino - cooking for more than 20 minutes... well, it's a bit much ... and by the way, the coffee in the coffee machine for breakfast is instant, and the cream is dry. For us, this is a definite minus. In general, you should not take breakfast at the hotel - it's easier to go outside and have breakfast like a human being.

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Имя Фамилия

Level 9 Local Expert

Five stars, not because it is a "chic, impeccable hotel", but because, taking into account the quite affordable cost of living in comparison with the neighbors, the quality of the room and the hotel as a whole is much higher than expected. I would like to mention very comfortable beds in a triple room, good and quite varied breakfasts and an exceptionally convenient location within walking distance from many tourist destinations. And many thanks to Inge for the welcome and kindness!

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юлия м.

Level 4 Local Expert

It's a very nice hotel. In a good location, close to the center and the tram stop. Friendly Russian-speaking staff. We took a transfer from the hotel, 55 euros, we arrived comfortably. We could see the bridge from our room, and it was very beautiful in the evening. Thank you very much to Inge for the tour of the hotel.

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Елена_S

Level 3 Local Expert

We visited this hotel at the end of February, and I would like to write separately about Inga, a very hospitable and helpful girl who will not leave you unattended and will help you if you have any administrative issues. Overall, all the staff are friendly and helpful. The room is clean, you can have a hearty breakfast, the convenient location of the hotel, the sights are within walking distance. We were satisfied, I recommend this hotel to visit. The reception staff speaks Russian.

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Влад З.

Level 5 Local Expert

A good hotel for its cost, the standard room is small, but there is everything you need. The renovation of the hotel and rooms is fresh, the staff is very friendly and ready to help. Excellent location, less than five minutes on foot from Sofia, there are two tram stations in the same accessibility, there is a good supermarket around the corner. The only thing that can be added to the rooms is hooks for outerwear or more hangers.

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Екатерина

Level 3 Local Expert

The hotel is excellent, the rooms are small but functional, all furniture and plumbing are in good condition. Delicious breakfasts, the omelet is wonderful! The location is convenient, close to the Grand Bazaar, boats along the Bosphorus. Many thanks to all the staff, everyone is very friendly. And special thanks to Inge! A person who loves his job and will help with all issues. We will come again:)

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Venera Mashkova

Level 7 Local Expert

A decent budget hotel with a very convenient location, within walking distance of shops and cafes, attractions and public transport. The staff was very helpful, the receptionist was a young man who speaks Russian and helped with any questions. A woman from the junior staff, thank you for agreeing to help send the postcards! The top floor offers the best view of the bay)

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Елена Г.

Level 5 Local Expert

Great hotel! A comfortable room! Super location, in the very center. We walked everywhere. Attractions, markets, everything is nearby. Pleasant staff, delicious breakfasts, especially omelets)))) We'll come again!

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Абдурахман Тиллабаев

Level 5 Local Expert

Hello dear friends. A little bit about first love :). And our love for Istanbul began with this very hotel NO:12 hotel Sultanahmet standing between the beauties. We stayed from August 3-7, 2025. It's a great hotel. Delicious breakfasts and fragrant coffee. Lovely room 203 with shared French window. Everything is clean, cozy, and tasteful. Nice design, new furniture, air conditioning for hot days and nights :), snow-white fluffy towels. The staff is polite and friendly. There were no complaints about cleaning, especially the Russian-speaking Inga cleaned every day, she will help and tell you once again she is interested in your wishes. We would like to thank the hotel staff. I would like to note that everyone is very friendly and polite, so an atmosphere of good rest and good mood is created. We hope to come again! Thanks a lot to everyone! Especially the administrator Mekan. He helped us with the whole issue, we can say that he is our personal guide to Istanbul :) Thank you separately, my brother Mekan!

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владимир василенко

Level 5 Local Expert

I was on vacation with my wife. We liked everything, the location, the breakfasts, the room service, the filling. The room is small, of course, but the shower is good, good water pressure, refrigerator, kettle, tea, sugar, coffee, towels, soap accessories, napkins, etc. Safe. Hair dryer. Everything was working properly and well. The staff is friendly and helpful, Inga, thank you.

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Оксана Романенко

Level 3 Local Expert

The hotel is located in a good location. Pretty clean. Good breakfasts. Very helpful staff. Especially the Russian- speaking administrator and his assistant Inga . In general, everyone at the hotel is very nice.

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Марианна Павлова

Level 5 Local Expert

Good afternoon. We are currently relaxing at the hotel. We recommend it to those who travel to Istanbul. The location is convenient for visiting historical sites. Tram 5 min from the hotel. The rooms are clean and cozy. I would especially like to say a special thank you to Inga, our maid. Friendly, welcoming, helpful in any matter. The guys at the reception are great.

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Пётр Зотов

Level 5 Local Expert

The hotel is amazing, the juice for breakfast is delicious, and the breakfast itself is also delicious. Hagia Sophia, the Blue Mosque and the Basilica Cistern are within walking distance!!! I would also like to thank Serdar and Inga for their hospitality and friendliness. They always helped us, they suggested everything, it was very pleasant to stay in this hotel!) 💫 I advise everyone!!!

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Виктория Т.

Level 10 Local Expert

Excellent comfortable hotel, cool location, 5 minutes to the Blue Mosque . Cleaning, towel change, replenishment of soap, Gel and shampoo, as well as tea set and water every day! Very friendly and Russian-speaking staff!

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Ирина Пацелова

Level 10 Local Expert

Convenient location of the hotel. The room is modern and clean. The staff was polite and even spoke Russian) the breakfasts were hearty and delicious, the main thing was to arrive early. Hagia Sophia and the Blue Mosque are within walking distance. There is a tram stop nearby, which is convenient to get to any part of the city. I recommend

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Александр Овсяников

Level 2 Local Expert

Super hotel It is located in the very center of the historic district. All the most interesting things can be reached on foot. It is also close to a transport interchange (tram, metro and ferry). The room is large compared to other hotels in Istanbul. The breakfasts are delicious. The staff is great. Responsive and friendly. He is also a Russian speaker. Special thanks to Inge.

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Ястребова Н.

Level 7 Local Expert

A lovely, cozy hotel, friendly and helpful staff, lived on the third floor overlooking the courtyard, on a quiet street. The room has everything you need. Very good location in the center, excellent transport accessibility to many locations in Istanbul. The breakfasts are not very varied, but everything is delicious and you can eat enough).

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Альфред Бадуртдинов

Level 6 Local Expert

We stayed at this hotel for 4 nights — everything is great! The room is clean, better than in the photo, the staff is polite, I especially wanted to mention Inga and Serdar. The breakfast is delicious. The location is convenient: the main attractions are a 10-minute walk away. We will definitely come back again.

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Елена Савостина

Level 14 Local Expert

A great location close to all the main attractions located on Sultanahmet Square. The breakfasts are normal, there is everything you need. Special thanks to the maid Inga., who treats all the guests of the hotel with all her heart. A visit to the roof terrace of the hotel was especially valuable! Thank you, Inga!

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Ирина Добрянская

Level 11 Local Expert

We stayed at the Sultanahmet Hotel number 12 at the end of October, stayed for three days. I would like to mention the breakfasts separately, everything is very cozy, everything is delicious, everything is always fresh. I would also like to mention the hotel manager Inga, She was very attentive and prompted everything and helped in everything. We need to ask for a bonus from the management for her, because she really creates that positive attitude that fills the entire hotel as a whole. The most important thing is that there were no comments, it's very cozy to sit right outside the hotel in the evening. There is a supermarket right opposite, where you can buy everything you need. Therefore, if you are in Istanbul, stay in this particular hotel, as the price-quality ratio is the highest here!

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Анастасия

Level 3 Local Expert

A wonderful hotel! Very clean, cozy and beautiful. Convenient location, good service. Very tasty and varied breakfasts. The room has everything you need. Wonderful girl Inga helped solve all the issues. We will definitely come back.

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asb1769

Level 12 Local Expert

A small hotel in the heart of the historic Sultanahmet district with a family atmosphere and very friendly staff. I would especially like to mention Inga, who surrounded us with care and attention. The photo shows the view from the roof of the hotel.

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Лиана

Level 4 Local Expert

The staff is excellent, especially Inga, helped with everything, suggested where to buy what. The breakfasts are hearty, the sweets are delicious! The location is excellent, all the main attractions are within walking distance. The rooms are small, but we had a small balcony. It's just the thing for two!

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Лизавета Крашенинина

Level 6 Local Expert

A very cozy hotel! The staff is 100000/100, Inga is my favorite! Denis! Everyone is very helpful and nice, The food is excellent, just like I love it, high-quality food and lots of desserts) Very clean! I want to come back again!

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ildar iskandyrov

Level 7 Local Expert

Price, quality, level of service, cuisine at the highest level! I recommend it, especially since this hotel is located in the historical center of the city! The service staff are hotelier business professionals!

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Stanislav

Level 4 Local Expert

Great hotel, everything is within walking distance. Friendly staff, speak Russian. Thanks especially to Inga, who prompted us, took us to the roof of the hotel, and also, on her own initiative, prepared sandwiches for us at the early check-out.

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Евгерия Г.

Level 6 Local Expert

We stayed at this hotel from November 12-14. Great location, everything is nearby. The hotel itself is very nice, the rooms are clean, thanks for cleaning Inge. The breakfasts are good. The room is small, but modern, and has a wonderful shower.

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Николай Соколов

Level 8 Local Expert

We stayed with friends for one night. I liked everything: the location, the room, the breakfast, the hospitality and the care of the staff. I especially wanted to mention Irma. He is a very kind and helpful person, a professional in his field. You won't find such people with fire during the day. Thank you so much!

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zeynep kaya

Level 3 Local Expert

This hotel is a perfect choice for anyone looking to stay in Sultanahmet! The location is truly fantastic—just a few minutes’ walk from Hagia Sophia. Being in such a central and easily accessible spot made exploring Istanbul incredibly convenient. The rooms are comfortable and clean, and the staff is extremely friendly and attentive. The breakfast was also quite satisfying. I highly recommend this place to anyone looking for a peaceful and enjoyable stay in the heart of the historic peninsula! & This hotel is the perfect choice for those who want to stay in the Sultanahmet area! The location is simply wonderful — just a few minutes walk from Hagia Sophia. Due to its central and easily accessible location, exploring Istanbul was incredibly convenient. The rooms are comfortable and clean, and the staff is very friendly and attentive. The breakfast was also quite delicious. I highly recommend this hotel to anyone who wants to spend a relaxing and enjoyable time in the heart of the historic peninsula!

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Ирина А.

Level 4 Local Expert

A wonderful hotel, easily booked, arrived, immediately checked in, the breakfasts are delicious. The room is clean, they clean and change towels every day) They speak Russian and help! Inga is super! He will always prompt and help everyone!

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Елена Сустатова

Level 3 Local Expert

Convenient location of the hotel, within walking distance of many attractions. The rooms are clean, the cleaning is timely, someone wrote about the lack of an elevator, but there is an elevator here. Special thanks to the staff, they are very attentive, positive, always help and prompt.

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Алиса

Level 7 Local Expert

Great hotel, everything is clear. Beautiful room design. Upon check-in, they offered to upgrade the room type to super for free. Delicious breakfasts, but monotonous. Cats live near the hotel, the hotel feeds them. There were always cats on the terrace, cute. The view of the seagulls is good from the 5th floor

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Даниил С.

Level 5 Local Expert

Serdar (reception) Inga (housekeeper) We thank them for the vacation. Everything was on top thanks to them! Very tasty snacks, a little monotonous, but overall everything is very good. The hotel is located in the historical center of the capital, which is an excellent opportunity to be close to all the attractions. We recommend departure, but 1 moment was unpleasant. According to the rules of the hotel, it is forbidden to stay in the room with guests.

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Наталья Живилова

Level 4 Local Expert

A very small hotel, located in the center of the tourist area. The staff is friendly, the rooms are clean. The location is convenient, close to the metro, tram stop, gorgeous promenade and historical park

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новикова ольга

Level 5 Local Expert

I liked the hotel, pleasant reception, very friendly staff! The location for the old town is just 5 stars! The rooms are cleaned every day, towels are changed daily. In general, we were satisfied.

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Данил С.

Level 17 Local Expert

The hotel is in a very convenient location, the rooms are well renovated and clean, overlooking the street, but there is no noise. The elevator is working, if that's important to you. The service is also excellent, special thanks to Inga, who will help with any question and speaks excellent Russian. I also liked the breakfasts, the buffet is quite plentiful, and the coffee is delicious. There are excellent cafes and restaurants nearby, there is a grocery store and currency exchanges, the main attractions of the old town are just a stone's throw away. You can always take a taxi near the hotel or walk about 5-7 minutes to the metro. If you want to enjoy the pleasant chaos of the old town, choose this hotel and you won't regret it.

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наталья логинова

Level 3 Local Expert

The staff was excellent, everyone was very polite, especially I remember Inga, a very friendly and sweet woman. The advantage was that many people from the hotel speak Russian, which made staying at the hotel much easier. The rooms on the tower are clean, the location is also good. 10/10

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Эль К.

Level 9 Local Expert

The hotel is very nice: friendly staff, delicious and simple breakfasts, and Inga (aka Hatice) works here - be sure to find her, she will show you the breathtaking view from the roof and let you feed the seagulls.

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Ольга Малахова

Level 9 Local Expert

We stayed at the hotel for 4 days, everything is fine, the guys are great, the breakfasts are wonderful!!!!! Special thanks to Inga, she not only helped us understand what was here and how, but also led us to the veranda and was ready to help with all our questions, we sat on the veranda until nightfall in the evening! Great place on 10 out of 10! We kiss Inga!!!!

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Алекс

Level 14 Local Expert

We travel with our family around Turkey on motorcycles. We stayed at this hotel in Istanbul. Paid parking in 5 min. The reception will tell you where. There are a lot of hotels in the area. But it is at the 12 Hotel that you will be most comfortable. And it's all thanks to the hotel staff. Especially Inga!!! This is the person who will help you deal with any issues as much as possible, whether it's parking or laundry, or a grocery store with cheaper products and a large selection. Change of linen, towels, water in the room, tea, coffee.... Inga will always help 💪🏻 The guys who work at the reception are also always smiling and friendly. Almost everyone speaks Russian. Good breakfasts 👍🏻 We definitely recommend this hotel!!!

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Юлия С.

Level 5 Local Expert

The hotel is wonderful, the staff is super, the breakfasts are delicious. The rooms are clean, there is room service, even a comb was brought. Special thanks to Inge, she will always help, tell you everything, just a darling!

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Анастасия Трубицына

Level 6 Local Expert

Everything is fine ✨ The rooms are clean, the food is delicious, the staff is polite. P.S. Ask for rooms on the upper floors, there is a wonderful view 🤍

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Ангелина

Level 3 Local Expert

I liked the hotel. Friendly staff, regular cleaning, good hearty breakfast. Within walking distance of Hagia Sophia, Blue Mosque, grocery store, tram stop. Special thanks to Inge.

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Ирина П.

Level 4 Local Expert

We stayed at this hotel for the New Year holidays, special thanks to Inga and Serdar for their help in resolving all issues, they were very friendly, the hotel is small but very cozy, the rooms are clean, the breakfasts are delicious

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Екатерина К.

Level 4 Local Expert

Excellent hotel, the rooms are clean, the rooms are not tired, most likely recently renovated, water is always added, polite staff. Everyone understands or speaks Russian. Breakfasts are like in all small hotels, but there is everything and even delicious desserts.️ The tram and metro are just around the corner.

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Наталья Трофимова

Level 5 Local Expert

Excellent hotel, matches the photos. Everything is clean, the water pressure is good, the shower cabin does not leak. Friendly, Russian-speaking staff. There is everything you need for breakfast.

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Anna

Level 5 Local Expert

Nice hotel! Clean, delicious breakfast. Inga and Serdar are great guys, they helped with translation and solving any issues. The room was cleaned every day. Thank you so much for our trip to Istanbul!

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