Nart

5.0

2942 ratings

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1185 reviews

By default

Level 4 Local Expert

The hotel is wonderful in every way. 1. Nutrition. It is diverse, for every taste. It's very tasty, the chefs are trying their best, you can feel it. They cook everything themselves, from baking to dumplings. Very tasty dairy products, excellent sour cream, you have to try to put it with a spoon, it's so thick. The cheesecakes are very tasty, 4 types of soups for lunch, fish, beef, pork and chicken, all available. There's a lot of everything, even if you come 15 minutes before the end, they'll give you everything. And the cleaning is very fast, we never waited for a table. And the view of the sea while eating is awesome. Everything is clean and tidy. Thanks to everyone involved!!! 2. The buildings are all fresh, clean and beautiful around. Bathrobes and slippers are provided 3 excellent Spa building. Massages for every taste, very professional. I go regularly, so I know a lot. Special thanks to Irina from my back)). Scrubbing, cosmetology, and a lot of different relaxation programs for women (and men), be sure to go, there is a very pleasant atmosphere, music, candles, smell, everything is at the highest level, the price tag is more expensive than at home, but quite affordable, not cosmic. Especially in rainy weather, it's nice to spend time there. 4 gyms, hammam, sauna. Everything is included. They're great too. The gym is super, I've been to a lot of places too, it's one of the best, everything is there for full-fledged workouts. There are changing rooms, showers, a large swimming pool, a tennis court and ping pong. There is something to do in bad weather 5 entertainment room. It is also great for both children and adults. I have enclosed the program for an example. Adults also have quizzes, karaoke, discos, mafia, water polo, and sports programs in the hall. 6. The boardwalk. A kilometer from the hotel, a 2 km long embankment begins along the Seaside Park, past the colonnade and Gagripsha, you can run or walk. Nearby, you can also walk in neighboring hotels, no one forbids, there is a hotel with animals on the territory through one, peacocks walk freely In general, I recommend it boldly to everyone. Thanks to the entire Nart team for our wonderful vacation. I really hope to come back again

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Ворфоломей

Level 8 Local Expert

A very decent hotel in a beautiful location. What can be noted is the full-fledged "all inclusive" that hotels in Turkey and Egypt are used to. There is a 3-course buffet, and all kinds of snacks (fries, pizza, ice cream, a coffee shop with pastries, oxygen cocktails in the morning) The food itself is varied, there is also national cuisine and quite familiar dishes, always meat and fish. I was a little disappointed with the choice of alcohol in general and in particular at lunch and dinner (there is only wine (red / white, but quite acceptable) The lobby bar has chacha, beer, and the same wines, the rest for an additional fee. The hotel has its own decent-sized beach, I think even in peak season there will be no feeling of overcrowding, the pool with magnificent views of the sea and mountains is, of course, a little small, there is also an Olympic-sized indoor pool with a depth of up to 2.8 m. The territory is clean, green and well-groomed. Wi-Fi is available throughout the territory, the speed is acceptable. The hotel itself is located in Staraya Gagra, there are pros and cons. Of the advantages, there is more greenery in nature, and a colonnade is within walking distance . Of the cons, after all, all the large shops, pharmacies, and the market are located on the territory of Novaya Gagra. As a result, if you decide to relax in Abkhazia, then a Sled is a great choice, but it's not just super budget, a vacation will cost about 4 * in Turkey at the same time. It cost us in the middle of May (130K for 8 nights). But the service, the quality of food, the territory are certainly worth it.

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Евгений

Level 12 Local Expert

One of the best hotels, in my opinion, in Abkhazia. A large territory on the first line, lots of greenery (you can sit in the shade if it's hot in the sun), an outdoor swimming pool with a separate children's area and warm water, there is also an indoor SPA area (pool, hammam, gym), a good playground and a cafe pastry shop. The room is clean, daily cleaning, courteous staff. The buffet is quite diverse, the choice is large, there is an all-inclusive system.snacks, local alcoholic beverages (beer, wine, chacha) are also included. Be careful! In a few days, it can be + several kg. by weight)

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Константин Л.

Level 6 Local Expert

We had a short vacation at the end of May, and decided to spend it in Abkhazia, so to speak, by the sea. I can say right away that the sea is very cold during this period, and out of 7 days, only 1 had sun. Considering these factors, we wanted to buy a tour to a good hotel with meals and an indoor pool, there are not very many of them. We chose a Sled, because the tour with a flight from St. Petersburg for 7 nights cost 89t. When choosing a room, I recommend choosing building 5, we took the standard in building 2 and had to change the room, first they gave us a very small one with a scary curb in the shower (I did not see this in the photo of the hotel). In my opinion, it's more of an economy. It turned out to be difficult to change through a tour operator, but somehow they gave me another one, thank you. The room has a refrigerator, kettle, tea, coffee, bathrobes, slippers. The curtains are not blackout, you will wake up at first light) They clean up often, change the linen too, they changed it 2 times in 7 days. They bring water. The location is excellent, right on the beach. Its own beach, sun beds. The territory of the hotel is very beautiful, palm trees, cypresses, eucalyptus trees, there is a place to walk, sit. There is an outdoor heated pool, not very large and deep, in my opinion, more for children. The food is good, everything is delicious, the meat is different, the fish is of course simple, but quite tasty, there were a lot of greens, fruits, sweets. I would say that this is not a restaurant menu, but closer to a good dining room. I liked kefir, fruit drinks, soups. There were no questions about nutrition, I would even say that no matter how hard I tried, I overeated. There are intermediate meals, but we haven't tried it. They give you ice cream, it's delicious, there's a separate pastry shop where something is free and something is for money. But no matter how delicious it was, we went to a Turkish cafe on the embankment a couple of times for a change. There is animation, but do not think that it will be a performance like in Turkey, just a disco at 22:00 (did not go) The main advantage of the hotel is the spa complex, it would be very sad without it in such weather. Hammam, sauna, large swimming pool, gym (we need separate shoes, unfortunately we did not take them), tennis court. Everything is fine. Alcohol is included, white and red wine , beer, chacha. But there is a caveat) Everything is served in the lobby bar, but there are not very many places there, and there are a lot of people who want to sit on the sofas. They are poured into small plastic cups, which is not very convenient. There is a filling point by the pool. But in the dining room there is only wine freely available, there is no beer, you can not bring it. I wanted to buy a late check-out (1500/hour), but it didn't work out, it seemed to be out of season, but they said there were no places, it wasn't pleasant. On the day of departure at 12 o'clock, the bracelet is cut off and you turn from a dear guest into a freeloader who wants to overeat the hotel, the room will be examined, God forbid you spoil something) Overall, the hotel is good, with some nuances of local service, but I would not go here for the price during the season. The price is not competitive with hotels in Turkey and Egypt.

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Олег П.

Level 3 Local Expert

We stayed at this park spa hotel from 06/12 to 06/21/2026. Emotions are mostly only positive. The weather can't be better all the time, mostly sunny and not hot, the water in the sea is clean and warm enough, at least for us. The area with its exotic vegetation is beautiful. The outdoor pool is compact and tidy, with plenty of room for everyone. The beach is well maintained with all the necessary facilities, but there would be more boardwalks for movement. The dining restaurant is decent. The food is at a good level. The Internet Wi-Fi throughout the hotel works perfectly. We lived in the fourth building (standard room with no extra bed and sea view, ground floor with a large balcony) Very good location. Everything you need for a comfortable stay is there. The general air conditioning system in this building works perfectly. Well, the most important thing is the cleanest air, beautiful sea, magnificent nature, good weather, what else is needed for a positive holiday. Good health and good luck to all!

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марина д.

Level 8 Local Expert

I was skeptical about my vacation in Abkhazia, but the vacation exceeded all my expectations. I had a rest in the middle of June, the sea is cool, but everyone is swimming calmly.Personally, I did not get out of the sea!!! The hotel itself is very nice and clean.In Turkey, it would be called 5 stars. Very well maintained and green area.I really like this kind of thing, so I chose the SLED. Nutrition is also 10/10 The dining room overlooks the sea, I didn't notice the crowd, there is always a place to sit. There is both simple food and complex food with different sauces.During breaks, there is an outdoor kitchen with mini burgers, French fries, pizza, cotton candy and popcorn.There is a wonderful CAKE cafe with ice cream and pastries. The rooms are simple, but everything you need is there.Most of all, I was struck by the fact that you can see dolphins from the window in the distance of the sea, be sure to look into the distance in the morning!!! From entertainment there is:gym,master classes,water aerobics,zumba,children's entertainment,discos,sauna,hammam,large swimming pool (outdoor and indoor) It's obvious that they are trying, I would definitely return to this hotel again!!! 10/10

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Олег Маркунасов

Level 28 Local Expert

A very beautiful place with a large territory, ideal for accommodating a family with children, as there are many places for walking and playgrounds, as well as a spa included in the price and a chic buffet, which impresses with its choice compared to other places in Abkhazia. There is parking on site, a tennis court, the rooms are clean with beautiful views, as well as direct access to the sea.

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Dmitry

Level 17 Local Expert

I'll start by leaving a review on the official website of the hotel and after 5 days it was deleted from the website, it disappeared) I had a rest with my daughter from June 20 to June 25, arrived at 5 a.m., taxis are not allowed on the territory (although cars drive directly to the cafe or to the children's disco during the day), signs there is no on-site reception, we somehow found it, where an unfriendly employee checked us in (the plane was late and we had a ticket from 19). The territory is decent, there is its own embankment, building 5 is a small room about 20 m with a balcony, good sound insulation, there is everything you need, linen is changed every other day, 1.5 liters of water daily, in the dining room all the variety of dishes is of good quality, the smell of the kitchen in the hall, the beach leaves much to be desired, unkempt, freely accessible throughout the territory and buildings dogs and cats roam, there is a gorgeous spa, but the staff are not polite, they may allow you to raise your voice and make comments to the guests, which is unacceptable. The animation is weak from the word very. Nice outdoor pool, burgers, cotton wool, waffles, ice cream for children during the day. Excellent dessert cafe. In general, the hotel can be visited, but we will not go there anymore)

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Михаил Русаков

Level 21 Local Expert

The hotel is TOP 10 out of 10. Highly recommended! First line, nice beach, plenty of sun beds. The food is great. There is always a lot of everything. The territory is all green. Everything is clean, they're watching. The room was constantly cleaned. The mattress is soft. I can't hear the neighbors. The local alcohol, beer, wine, and chacha are quite normal. One of the disadvantages: Weak Internet connection. He was constantly falling away. What's on the beach, what's in the room. The sea is cold in the middle of June and there are a lot of dead jellyfish. I also do not recommend the Victoria boat. There's a smell of fuel from behind. The engines make a lot of noise.The entire tour is 1 hour and 20 minutes for 2000 rubles, of which half the time we drive along the beach and gather other vacationers.

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Юлия

Level 10 Local Expert

We checked into this hotel on May 12th, and at first the impressions were only positive. First, about the good things: 1. Building 5 — the rooms are good and new. Comfortable beds, good bed linen, enough towels. Every day 1.5 liters of drinking water in a bottle. Cleaning every 3 days with a change of linen. The audibility between the rooms is comfortable, or the neighbors and I were lucky. If the floor is higher and closer to the sea, you can enjoy the views. 2. The territory is quite large, cleanliness is monitored. Lots of places to relax. The beach is private. There is an outdoor pool with warm water. Now about the big fly in the ointment: 1. The dining room. If you have time to eat at breakfast, there are also good cheesecakes. The 2 coffee machines almost always do not work. Packaged teas in a meager assortment. The juices from the machine are diluted with a lick, just sweetened water. Starting from May 16, there are practically no seats at the tables for lunch and dinner. Their number is simply not calculated for the full number of rooms. Dinner starts at 17.30 and ends at 21.00, we arrived at 18.50 and only side dishes remained from the food. I went up to the receptionist and asked what happened, why there were no fruits, no pastries, no salads, no hot meat. Answer: the meat will be taken out soon. And the rest? In the end, we left without dinner. And we weren't the only ones like that. Another unpleasant moment is with a crowd of waiters who can stand in a crowd and discuss guests, laugh and behave unacceptably. 2. The beach. It belongs to the territory of the hotel. There are stacks of folded deck chairs, which are already being taken away from vacationers at 18 o'clock and put under lock and key. In the evening, you have to watch the sunset while sitting on the rocks or walking along the sea. Not every woman will be able to get a chaise longue out of the stack during the day and drag it to the place. But there are elderly people who also find it difficult to carry them. The beach is not leveled and is not equipped with wooden decking, as in neighboring hotels. Everything is mixed up: small pebbles, large stones, and sand chips. There are no showers to rinse your feet when exiting. 3. Outdoor swimming pool. The water is really warm. But that's where the advantages end. Initially, it was said that the pool was open until 21.00. Then it was made until 19.00. At the same time, they simply put up a sign and fenced off the territory. Leaves and debris from trees are floating in the pool. It is not covered at night. Waterfalls and lighting are not working. 4. SPA. There's only one name. Due to the requirement to have a second slate, we had to go to the city to buy them. In fact, we got a poorly ventilated room with a swimming pool, sun beds with dirty mattresses, one sauna and a cold, smelly hammam. It has a stinky, rotten smell and not a single guest in it. 5. Pastry shop. Only here you can buy coffee. But the bartender is usually alone. And he needs to give out ice cream, make drinks, accept money, and so on. In general, it's a queue. Free ice cream is provided from 3:30 p.m. to 5:30 p.m. But sometimes the device does not work, then the mixture has been loaded and you need to wait 15 minutes... if you arrived at 5.20 pm, he is no longer there. The pastry shop is already closed at 19.00. We still have 3 days of rest left here, but nothing pleases us anymore and I want to go home faster. There are really unhappy and tired employees at the reception. They definitely don't want to solve your problems. There is a bar next to it, where free beer, wine and chacha add a stink to the entire pretentious lobby and sticky stains on the floor. There are a lot of ill-considered decisions and staff indifference. I am attaching a photo.

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Евгения Борисова

Level 15 Local Expert

The all-inclusive hotel is very decent. In addition to five different residential buildings, there are two restaurants (one of them with a buffet), a spa complex with a large swimming pool, a hammam and a sauna, a cozy coffee shop, a pastry shop, and an outdoor heated pool. The food is delicious. The sea is close, clean private beach, pebbles. You can walk along the beaches of the neighboring hotels. The territory is large and green.

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Anastasia

Level 8 Local Expert

We returned from a vacation at the Nart Hotel. Since the train arrived early in the morning, the reception offered to put the suitcases in the luggage room and go to breakfast for an additional fee of 1,700 rubles per person. buffet. It's a good thing we didn't buy this breakfast, because it really doesn't cost that much (the breakfasts here are weak🤷♀️), 3400 for two for breakfast is too much, and we had a very tasty breakfast 3 times cheaper in a cafe nearby. At 12:30 p.m., we were given wristbands and sent to lunch, after which we were given room cards at 1:30 p.m. We lived in the first building, which is the closest to the restaurant and the entrance to the beach. But, there are also disadvantages, our standard was sooo small, with a micro-balcony where only one chair could fit, 2 narrow separate beds, a closet that can be opened if the bathroom door is closed. The shower room was also very small with a curtain that constantly stuck to the body, and the 1 cm side of the pan did not save at all and the water poured onto the floor. The pressure is good, the plumbing is old.The ventilation is humming, but it doesn't perform its function at all. The linen is clean, towels are changed every other day. Beach ones too. Plus the first building, good sound insulation.Cleaning should be daily, but we forgot to clean and replenish the water for one day, but everything was fixed through a call at the reception. Meals: weak breakfasts, lunches and dinners are quite decent. There was always a choice, all at once: beef, fish, pork, chicken, various side dishes, salads. There is a diet table. Desserts are weak, cookies are purchased, dry biscuits with different colors of roses, cinnamon rolls filled with sour cream, honey, chocolate sauce, condensed milk. Kefir and yogurt. The coffee from the vending machines is not delicious(. The restaurant itself is large and the sea is visible from all places, they always found a place, cleaned the dishes quickly. At the very first lunch, there was an unpleasant incident - they found a long gray hair in the salad (they showed this disgrace to an employee, they promised to fix it. The rest of the food was delicious. Fruits: delicious oranges, peaches, plums, kiwis, bananas, apricots. There is Fast food: the first is in the Cupcake cafe, and the other is at the very end of the hotel: they cook small burgers, French fries, pancakes, sausages in dough. Alcohol, wine and beer can be taken in lobi and near the pool, but they are not tasty, they cause heartburn, they are really poured into small glasses. Cocktails are paid - they don't taste like much. The beach is huge and wide. There were plenty of sun beds. Only those with mesh and visors were occupied by people with towels in the morning. But plastic sun beds are always in a stack and you can take them yourself. There are water activities on the beach: a jet ski, buns, a boat. The sea and mountain views are the most beautiful of all. That's what we were going for. There are a lot of paragliders in the sky, they often land on the beach of Narta in a beautiful and unusual way, jump from the nearest high mountain, the cost is 8 thousand rubles. Small catamarans constantly sail to the Narta beach itself and invite for sea excursions, you just need to wave your hand or a towel so that they are picked up from the shore, the cost is 2 thousand rubles. The beach is pebbly, there are large stones, so it is better to go in corals. A pleasant compliment-congratulations, in the form of a branded cake received on your birthday! It was very unexpected and pleasant) The territory of the hotel is large and well maintained, there is a place to walk, many locations for beautiful photos. Lots of benches, cocoons with soft pillows. It's a decent playground, it's in the shade, it's cozy and good for kids, and there's animation in the evenings. There is a small parking lot for cars. There is an outdoor swimming pool, but it is heavily chlorinated. There is an indoor pool in the Spa, very cool, there is a sauna and a hammam. The water in the Spa pool is clean and does not smell of chlorine, and there is a cool lounge on the balcony with round soft sun beds. There is a tour booth near the 1st building, where you can buy any destination in Abkhazia. What surprised you? Prices in cafes and shops, despite the season, are cheaper there compared to ours. But a taxi is expensive. Mostly minivans arrive, right-handed trucks, very comfortable. You have to be careful on the roads, locals fly at high speeds and don't stop at pedestrian crossings, of which there are few. If the car stopped and missed, then these are 100% Russian license plates. I liked Old Gagra more, it is green and cozy with wide beaches. Novaya Gagra is more suitable for those who want activity and movement. But in new Gagra, the beaches are narrow and crowded, unlike in old Gagra. We visited the Europa megamall, on the second floor there are only children's clothes and Turkish chemicals, on the ground floor there is a huge Food court, the food is delicious, fresh, and the selection is large. There is a mini-market at the entrance, similar to duty-free, there are a lot of sweets, drinks, alcohol. Overall, we were satisfied with the rest. There is no rotovirus in the hotel, which is good. The sled can be safely recommended as a solid four. Do you want to come back here? At a reasonable price, yes.

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вероника а.

Level 6 Local Expert

I've never been to Abkhazia, but this year they couldn't go to Crimea and decided to go to Abkhazia. The hotel is super, we lived in the 5th building on the 7th floor. The view is gorgeous on the sea. The rooms are clean, the bed linen is all white. The food in the dining room is all delicious. The sun beds on the beach are always free. Animation, waffles, ice cream for children…I was in Abkhazia for the first time and immediately went straight to my heart ♥️ We will definitely come back again

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Наталья Николаевна

Level 9 Local Expert

Oh, this Sled has conquered our hearts!!! What a gorgeous, large, green area, with lots of recreation areas. Strangely, unlike other hotels, there are no packs of dogs on the premises ! The food is not just not hungry, but very tasty - lots of greens, pastries, 4 types of fish - my husband was delighted with it. Children's menu where everything is steamed. Ice cream after lunch.Wine, beer and chacha for bottling in unlimited quantities. There is a huge indoor swimming pool with 2 steam rooms, and a gym where you can drink herbal tea and an oxygen cocktail. Shady court , children's animation all day . And all this is included in the price! The room is perfectly clean, white bathrobes , slippers , hairdryer , water every day. The staff is always good-natured and smiling. The perfect vacation!!!! You won't regret it.

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Лиля Шутова

Level 4 Local Expert

This is a great hotel! I want to come back here again. ❤️ The staff is always polite and helpful. 🥰 Excellent buffet, for every taste. Pastries, ice cream, extra meals in between, fruits, vegetables, and greens. Special thanks to the fairies of cleanliness, daily cleaning, clean everywhere. The territory is beautiful, there is a Playground for children and entertainment activities, there is a lot of greenery on the territory. The workers are constantly working to improve and clean the territory. The SPA center But our heart was taken away by ANIMATORS. I went to an adult camp 🤭☺️ ULYANA: a wonderful yoga, fitness and pelates coach, thank you very much. LINA: evening board games mafia, bunker, we spent our evenings so warmly and comfortably. MARINA, VIKA: evening children's discos are top. I thank the NART hotel for everything. You are the best

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Юлия Мансурова

Level 10 Local Expert

Nice hotel, with clean rooms, a beach and two pools. Animation was interesting for both teenagers and adults. The intermediate food was good, fresh pastries, soft ice cream and sweet cotton wool. An indoor swimming pool with warm water, a steam room and an outdoor balcony is a special treat, and you can sunbathe and swim during a storm.

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Енотик

Level 7 Local Expert

The food is varied to suit every taste.In addition to breakfast, lunch and dinner, there are snacks, ice cream, and a lobby bar with alcohol.Animation for both adults and children from 10 a.m. to 21 p.m. The rooms are cozy.The staff is very friendly and tries to please the guest.2 heated swimming pools, a private complex,its own beach.I really liked the hotel.Many people come here again

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Алексей Генералов

Level 11 Local Expert

We stayed at this hotel on 22-28.08.26. Everything seemed to be fine,the food was decent,the territory and the beach were good,there was a great pool,there were always some activities for children and adults every day,but there was not much residue from cleaning the room,the maid who cleaned our house 1,did not want to work from the word at all, I had to remind her about cleaning and changing towels. Maybe it's the local mentality they have, or we have different concepts of cleanliness, just because of this I gave 3 points.

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Татьяна Балукова

Level 6 Local Expert

We stayed in hotels from 05/27 to 06/04/26. I really liked the hotel, there are no disadvantages. The rooms are renovated, daily cleaning. The food is Swedish, very tasty, and there is a large selection. There are also snacks. Excellent SPA, visited when there was no weather. A steam room, a hammam and a swimming pool, as well as SPA treatments, all at the highest level. Of course, the central location of the hotel is a heated outdoor pool, the view from which is simply amazing: magnificent mountains covered with greenery. In general, the hotel is located in a very picturesque place, surrounded by the sea and mountains. We were with the child, attended animation. The child was enthusiastic and liked it. The hotels also offer guided tours, which is very convenient. I recommend the hotel to visit.

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Александр И.

Level 10 Local Expert

The hotel is great. For Abkhazia, it's just luxury))) Food, service, everything is on the level. The rooms are clean, lived in the main building. We are pleased to have a spa center included in the price (gym, hammam and saunas are also free). If the weather is bad, we swim in the large indoor pool and go to the saunas. The territory is large and well maintained, its own beach with free sun beds. There is daytime and evening animation. The girls did well-they came up with something new every day (water polo, aquagrim, zumba, etc.). I didn't go on excursions, I just rented a car for 4.5 tr per day and drove around everything on my own, with my son - excluding visits to tea houses and honey apiaries (they take a lot of time). Of all the hotels I've been to in Abkhazia, this is definitely the best.

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Карина Князева

Level 3 Local Expert

We had a great time at the Nart Hotel! I would especially like to mention the professionalism and hospitality of the bartender Said — he always pleased us with delicious drinks and a great mood. We also thank Lina for organizing discos - thanks to her, the evenings were always bright and memorable. The pleasant atmosphere, excellent service and friendly staff made our stay unforgettable. We will definitely come back again! 🫶🏼 The territory is clean and large!

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Юрий Комлев

Level 6 Local Expert

A good hotel, courteous staff, excellent food, lots of everything and very tasty, a large and well-maintained territory in the spa, an excellent sauna and hammam, two large swimming pools, the disadvantage is that it's a little far from the center, there are no shops nearby, but overall everything is great!

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Алиса Шадчина

Level 6 Local Expert

THE BEST HOTEL I'VE EVER BEEN TO! I liked everything. The food is excellent, the entrance is pebbly, but there is a special staircase. The territory is large, there are many buildings. We were at 4. On the tour sale, I really liked Lake Ritsa. Friendly dogs walk around the territory. There is a spa center with a Turkish bath, a hammam, a heated pool, a terrace with sea views and sofas. There are also spa treatments and a gym. I really liked the room. If you leave the hotel and turn right, there will be a Colonnade attraction within walking distance, as well as souvenir and grocery stores. I really liked it, we'll come back here! On the last day we were there, a storm started (there is a Cupcake cafe on the territory, it has desserts at a certain time, all inclusive, and there are paid ones. There is also a food truck with Fast food like French fries and burgers.

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Ксения

Level 3 Local Expert

A stunning hotel that offers many beautiful locations and excellent service. There is a variety of entertainment here, and all the staff are positive and pleasant. At the moment, I want to mention Keks Boutique separately — a wonderful place! The barista showed professionalism and care: he helped with the choice of a drink, took into account all my wishes. I was especially pleased with the hazelnut stew — it's very tasty!

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Дмитрий

Level 3 Local Expert

We arrived with our daughter at 5 a.m., the taxi was not allowed on the territory, we searched for the building without any signs on our own, judging by the woman at the reception, the guests were not welcome here, we checked into building 1, a very small room, but with a balcony, sound insulation and mattresses are excellent, everything you need in the room is there, pillows are cheap from paralon, room cleaning is a normal linen change every other day, 1.5 liters of water is supplied daily, the territory is excellent, there is a small embankment, bars, a coffee shop on schedule, great desserts in the coffee shop, animation is very weak, a decent spa complex, a gorgeous pool, but the staff still needs to learn how to provide service in terms of friendliness to guests, the outdoor pool is excellent However, the employee who looks after him spends more time going around to identify people who do not have hotel bracelets, but not in order when children dangerously jump from the railing of a small pool. There is a smell of cuisine in the dining room, the breakfasts are monotonous but quite sufficient, the dishes for lunch and dinner are varied and quite tasty. Dogs and cats roam the territory, buildings and the beach, and the latter breed there. The beach is not very well maintained. We came for 6 days, that was enough, we won't come here again. The price is too high.

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Галина Курганова

Level 2 Local Expert

We had a family vacation at the Nart Hotel, Abkhazia, Gagra from 05/31/05/2026. The hotel is super, this is our second vacation, and I always recommend it to all my friends and family. For me, this hotel is the second Turkey, on the left is the beautiful Mamzyshchha mountain, on the right is the most beautiful azure sea (there is no such thing in Sochi), and the territory itself, which is surrounded by greenery (eucalyptus trees, firs, pines, palm trees, tangerines, magnolia, etc.). The air is extraordinary. Weather: We got into late spring, when on arrival it rained on 05/31 and + 15’, the sea was still cool, but after 2 days the weather improved and the heat began to rise and flowers quickly began to bloom on the territory, the sea immediately warmed up by 3-4 degrees Room: snow-white bed linen (crisp), towels , cleaning every other day. The staff is polite and friendly. Upon check-in, they gave me a room with a view of the neighboring building (white wall), I came to the reception and asked the staff to change, they calmly changed it without any extra charges. Restaurant: The food is delicious, varied, you feel at home, there is everything from milk porridge to pilaf… Locally produced red and white dry wine for lunch and dinner. Animation: I really liked it, the children's and adult disco was held in a huge room with powerful speakers, but I would like it to last at least until 00.00 h. 22.00 h is not enough. Abkhazia, Gagra, the Nart hotel is love !!! Service , food, service, nature

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Наталья

Level 5 Local Expert

Wonderful well-groomed green area, gorgeous views from the window. Sunsets of incredible beauty. Thank you for taking into account my request for the number left at the time of booking. But there are certain points that raise questions. Anyone can enter the hotel and use the infrastructure accordingly too. Outside parents regularly come to the playground with their children and "walk" them on the playground, children also take part in animation. Of course, it's not a pity for children, but can we invite the whole coast? There is a similar situation on the beach — vacationers from neighboring hotels come to the beach and calmly occupy sun beds. I don't understand why the hotel staff doesn't keep track of this. There was no sense of security, just a kind of passageway. There is a bar on the ground floor of the 5th building. From morning to evening, alcohol is actively consumed there, and by evening there is such a clear smell of swill in the lobby - words cannot convey it. There are no organized smoking areas on the territory, so people smoke everywhere: on every bench, on the beach, by the pool and even on the balcony. It's completely unpleasant to go to the dining room when people are smoking right in front of you. Something needs to be done about it. The dining room is a separate song. The choice of dishes is good. Lots of vegetables, herbs, different soups. There's plenty of everything. It's monotonous, of course, from day to day, but there are plenty to choose from. But the food is almost always cold, even when it is just being served. It is also extremely unpleasant to observe the lack of elementary culture among some vacationers. Adults and children paw the fruits with their hands, sort them out like at a bazaar and throw them back into the basket. The receptionist at the canteen should not be shy about making comments to such people. It's not just a matter of etiquette and hygiene. It's just disrespectful to the other guests. The Wi-Fi signal leaves much to be desired, you won't be able to surf on YouTube. But digital detox is guaranteed and there is even a plus in this)) In my opinion, the all-inclusive concept rather harms the hotel. Drunk characters who wander around the territory on autopilot and make noise on the floor at night do not give pleasure from rest. I want to mention the excellent work of the animation team, well done girls. But the moments described earlier leave an ambiguous impression about the hotel. And yes, instead of "Hello", "Welcome", you will be told "who is on the move, give me your passport and voucher" and this is instead of a greeting. And when they leave, they take off the bracelet and limit themselves to the word: "Everything" – but what about "Goodbye", "Have a nice trip", "We are waiting for you again"? So much for the "Country of the Soul"))

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Ирина

Level 7 Local Expert

Excellent hotel, the territory is not large, but very well maintained, several buildings on site, comfortable rooms, room cleaning daily. The food is good for every taste, there are always plenty of vegetables and fruits, and the choice of second courses is also very decent. Friendly staff. The beach is on site. A large spa complex.

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Аннушка100

Level 10 Local Expert

Great place!! We had a family vacation. The sea is just nearby, visible from the windows of the room. The buffet, the locals like dishes with a twist. Be ready. The territory is large, an outdoor swimming pool (adults and children), a playground, a food court, a pastry shop, spa treatments, places to relax and photos. We really liked it.

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Надежда Разинкова

Level 2 Local Expert

We stayed at the hotel from 27.06 to 6.07. We lived in the first building overlooking the sea.The room is equipped with a tea set, there are 2 1.5 liter bottles of mineral water without gas.The room was cleaned daily with a change of towels. The only negative was the moth, which we struggled with on a daily basis. The food is very diverse, as already mentioned above. Lots of vegetables and herbs, fresh salads, cheeses, meat products for every taste, pastries, delicious milk. Very nice SPA with friendly staff. Thanks to the girls, the cosmetologist and the staff of the pneumopressotherapy room for their empathetic attitude. During the rest, the animation team kept us busy: aqua aerobics in the pool, water polo for children and adults, bachata, badminton, table tennis, pickle ball, mafia games, quests, various outdoor and board games, discos, creativity… I can't count everything.All the girls are "lighters"! Special thanks to Zlata and Ulyana for your kindness and caring for the children! Alexander, a pool employee, added a fly in the ointment to our vacation by not allowing us to stay there after removing our bracelets until 4 p.m. Although my granddaughter hasn't bothered anyone for 11 years.There were no more than 10 people lying on the deck chairs, and 4-5 people in the water.We didn't come from the street, and we didn't take anyone's place. There were plenty of available seats. I think it would be possible to review the rules of the hotel.Accommodation here is not cheap and it would be possible to say goodbye to the hotel guests with dignity. But somehow it turns out that Caucasian hospitality is an empty phrase. I was even more upset that we were returning to Lugansk, where sirens are often heard. But, all the same, I recommend the hotel for holidays with children.

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Александра

Level 9 Local Expert

In general, it's not bad, but I don't feel like eating on a solid 4. The wine was only red, the coffee from the coffee machine was only in the morning, there were not enough fruits, and they were chopped. Strangers are constantly walking around the territory (taxi drivers and those who come to the pool and gym). It was kind of scary to let my daughter go alone in the evening, I didn't see any cameras on the territory

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Ильмира

Level 7 Local Expert

The place is great! Very good food, nice rooms. Beautiful and well-maintained territory. The hotel is very conveniently located, you can get to the railway station, to the city center. The impressions are only pleasant! Thanks a lot to the staff for their hard work! They work around the clock to make everything cool! Ants live in the 5th building in the Standard room on the 6th floor, it's better not to leave any food on the table or on the floor))) Otherwise you will have to fight for food! The service of the reception area was a little upset. We got to Irina – she talks down to the guests, a very unpleasant impression remained. When they saw her at the post, they tried not to get to her again, so as not to run into rudeness. The other girls were very helpful, thank them very much! We will definitely come back again.

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Оксана Возжева

Level 4 Local Expert

We were with our family at the end of August 2026 . Large private beach, plenty of sun beds, good sun beds. The territory is large, everything is beautiful, and the view of the mountains is amazing. The pool is open, I really liked it too. Both sun beds with mattresses and sun beds are available. Visually, everything is beautiful. I also really liked the spa center, the hammam is excellent, the pool is large and warm. There is a spa area with outdoor sun beds, you can stay in the spa and sunbathe on the terrace. Again, good sun beds, and sun beds) According to animation, it will be great for children, but not for adults. I mostly attend aqua aerobics, I visited it once, the girls have absolutely no idea what aqua aerobics is) Boring, no load. I've been to water aerobics classes in various hotels, but I don't talk about anything. I won't tell you about the other activities, I didn't go. The food is generally not very diverse, but I don't want to take anything. The meat and fish were too dry, not tasty, and it was difficult to choose anything. Soups are not bad. The breakfasts are the same as everywhere else. Anyway, I didn't like the food. And one more thing, from the 5th day of arrival, we sat on the toilet day and night) We ate and drank only at the hotel . Then two of them took bottled wine if they wanted wine, because they saw which buckets they poured wine from at the all-inclusive And, not plus or minus, the contingent is mostly 65+ The room was standard, but large enough, and had its own exit (1st floor) directly to the sea There is an intermediate diet, you can find for yourself what you like, and sweets, and ice cream, popcorn, and hot dog, and French fries. But only at a certain time, not whenever you want. Stale pastries are often offered to hotel visitors, I am not particularly fond of rolls, I took them a couple of times, well, they are not the freshest. I've seen a lot of reviews about the unfriendly staff, who seemed offended that we came to their hotel. I agree, there were some, but not all) Well, in general, a maximum of 3+

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Андрей

Level 14 Local Expert

Nice hotel, great beach, comfortable rooms. Green well-kept territory. Outdoor swimming pool. The indoor pool with saunas is super!!! Great gym. The food is fine, there are minor flaws (the coffee from the coffee machine is disgusting) . The food is varied, and there are many meat dishes. Watermelons, melons, apples, pears every day and delicious! The hall on the Swedish line is large, the tables are cleaned quickly. Our people are piggies: where can we get so much food and then throw everything away!!! Parking is available, and the animation for children is modest. A wonderful coffee shop with cakes on site.

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Виктория Д

Level 11 Local Expert

The food is not very varied on the buffet and there are flaws in the pools (the seams are gnarled in the open, the tile stairs in the spa area by the pool are also rough). My child and I are all covered in minor bruises and abrasions) But in general, it's a real foreign country!!! All inclusive, as they say!!! The bar offers free local drinks, 5 meals a day and a huge territory with courteous staff;!!

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Юлия Зубкова

Level 8 Local Expert

It's a lovely hotel. Very beautiful and well-maintained territory, a beautiful warm pool surrounded by palm trees. The animations are top-notch. The beach is wonderful. The food is good and varied. It's clean and cozy. The staff is helpful. Let's go back again.

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Лариса Веретейченко

Level 2 Local Expert

We had a rest at the "Nart" from September 3 to 12.In general, we really liked it, the nature in the hotel is gorgeous, the sea is warm and clean, there are two beautiful pools, a sauna, a hammam. The rooms are cleaned and the bed is changed every other day, everything is clean, the staff is friendly, the cuisine is delicious but not very diverse, the dishes are hot, no one is sick with E. coli. I really liked the massage therapist Irina, her "golden" hands fascinate the client, give her more hours of work, we will only come to you more because of her, such specialists should be appreciated. Well, I didn't like a little bit, terrible powdered wine and white and red in the restaurant, but we bought our own, so there are no corkscrews in the rooms, and you can't ask the bartender in the lobby bar for beer in shameful 150 gram disposable cups, can't you buy plastic for 400 grams, as other hotels do, it's very the hotel's rating is downgraded, it's better to remove the intermediate food, no one needs it, the restaurant is quite enough.

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Ирина

Level 4 Local Expert

The best hotel! I recommend it to everyone! The highest level of service. A chic, clean, new hotel. The rooms are very cozy and clean. Excellent staff. The territory is amazing, the sea is clean. The food (buffet) and drinks are excellent. We really enjoyed it, I dream of coming back again!

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петрова людмила

Level 5 Local Expert

The room in building 1 has a sea view , probably others, high ceilings make the space comfortable. Cleaning is regular. The food is very monotonous for a 4* hotel. With the all-inclusive system, it's a bit ridiculous. Non-alcoholic drinks (I don't drink alcoholic drinks at all). it is not possible to drink , is it really difficult that soda is present in all hotels . The water is so terrible that we used to take a lemon and make ourselves a drink. Complementary food ))) these are rolls and cookies with a huge cream cone. The location is good, the sea is 10 meters away.

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Сергей Торопов

Level 11 Local Expert

A great hotel, we took a suite of the first building with a view of the sea — very beautiful. Large room, large balcony, excellent modern renovation of the room and a shower room. The food is very decent, it's difficult to come up with anything else: meat, fish, cutlets, vegetables, fruits, soups, pastries, sauces, olives, cheeses, coffee, tea, yoghurts, etc. The local alcohol on the bracelets was for an amateur, they couldn't drink it. :) We tried Prosecco, originally from Abkhazia, we bought it in a store, it's a little better, but also for an amateur. In general, alcohol is not a problem of the hotel. Grain coffee is not served on bracelets, only for breakfast, lunch and dinner, very diluted, generally fine. You can buy coffee on the premises, the price tag starts from 250 rubles, but it's better in the city. There is an ATM on site! It is not marked on Yandex and 2GIS maps. Universal Bank — Alfa-Bank MIR withdrew cash without commission. The territory and the beach are well maintained, clean, everything is washed and cleaned promptly. On her birthday, my wife was given a greeting card and sparkling wine, very nice. The impressions from the hotel are extremely positive! It's a pity you can't just stop by without a tour (plane + accommodation), I would bring the whole family. :)

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Марина Столярова

Level 11 Local Expert

Excellent location of the hotel. Nice rooms. Nice big beach, sun beds, which are not enough for everyone. Great gym. Beautiful outdoor pool. Nice indoor pool, sauna. There is a tennis court, a Playground, etc. But all this is negated by the food- tasteless, cold, monotonous. Porridge for breakfast is just awful-you can't call it porridge. Only the semolina was delicious. Nice sliced sausages, delicious cheesecakes. There is no sour cream, there is a sour cream product. There are a couple of soups for lunch to choose from, once there was a delicious ear. What is not eaten for lunch is put out for dinner. What you didn't eat for dinner is for breakfast. Meat dishes are tasteless. There is a different interpretation of chicken every day. The fruits were plums, pears, apples, sometimes melon, watermelon. You won't stay hungry, but it doesn't taste good. Of the alcohol in the dining room, white and red wine are on tap, not of very high quality. There is no beer in the dining room. It's funny and sad about beer. Beer is poured into 0.2 cups in the lobby and outdoors. Apparently, in order for people to walk more, they are for healthy lifestyle. Paid beer for 250 rubles per bottle. You can take breadcrumbs for free with beer, which are sharp and tasteless-again, saving money.The snacks on the food track are surprisingly delicious-French fries, pizza, etc. But there are no drinks. That is, a quest was organized for the guests-I took a beer, then went for a burger, then again for a beer, and so on. By the way, there are no tables at the sun beds on the beach-everything is for the convenience of vacationers. There are three VIP buns on the beach and three tables for 5 thousand a day. It's strange, but for some reason they are always empty. Now about the room-we took a room in the 1st building on the 1st floor with access to the terrace. In general, we were satisfied with the room before we saw cockroaches walking around the bathroom. We addressed this problem at the reception, where it was said, "well, we'll handle it now, it's not harmful." Normally, it's harmful for cockroaches, but it's probably useful for guests. To our indignation, they recommended contacting a tour operator. We had already called the tour operator (T Bank), we were going to check out of the hotel, but apparently they woke up at the reception and offered to move us to another building. As for the reception, it feels like the girls there don't know how to smile and communicate properly. Another feature of the hotel is bracelets, which must be worn. They tightened the bracelet so tightly that I couldn't move it. When I asked to wear a weaker bracelet, they suspected that I was going to take off the bracelet to give it to my friends from other hotels and they ate their restaurant food for free. It was very unpleasant. As a result, the bracelet was changed after all. Such unpleasant moments spoil the whole impression of the hotel. Moreover, the reviews had previously written about the same beer in tiny cups repeatedly, while there was zero reaction. There is no all-inclusive concept in this hotel, just one name.

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Алексей Викторович

Level 11 Local Expert

It is positioned as a luxury hotel, but its generator without protective and noise-canceling screens literally broke the whole vacation, the generator turns on stably around five in the morning and the holiday and resort mood flies away not only from the visitors of the Nart, but also from nearby houses, hotels and guest houses. Horror, there are no words. If you don't want to spoil your vacation, think 100 times. Nature is gorgeous, and the service (right here), as well as caring for people, is lame.

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Екатерина Личманова

Level 20 Local Expert

Very beautiful territory, pleasant rooms, beautiful reception, long beach area. But the weakest link of this hotel is the food. She 's terrible , both in taste and appearance . It wasn 't the first time , the food was getting worse and worse .

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Андрей

Level 18 Local Expert

The most magnificent territory, a magnificent beach, a swimming pool, a spa, a restaurant, a coffee shop!!! Everything is on the level!!! The sled is of course top!!! Clean water, free beach, delicious food, and of course the best sunsets!!!

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Лариса Чайкина

Level 6 Local Expert

We were very satisfied with our stay at this hotel! The staff is attentive and friendly, the rooms are clean and cozy. The food is varied and delicious. A nice birthday present from the hotel pleased me, thank you very much. The dolphins arrive in the morning. Heaven on earth. And all this is thanks to your staff. Thank you.

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polinariaa

Level 5 Local Expert

A good hotel, good rooms, quite tasty food, friendly staff, lots of different entertainment, the sea by the shore. Everything is cool in this regard. But there are also several disadvantages, I wanted to start with the operation of the spa complex and the pool, the outdoor pool is open until 19:00, it is not clear why (at the same time it does not close with a cloth, the light does not turn off) they just put a sign that it is closed, somehow it is not clear to me. It says that the spa complex is open until 21:00, but it turns out that it is not))) Before 20:45, I understand everything, you need to clean the halls and so on, well, do it after 21:00, or write initially that you work until 20:45. Also, the disadvantage is that there are no snacks after dinner. If, say, you are hungry, then you will not be able to eat anywhere else, at most you can catch up with chips. The "restaurant" is open until 00:00, but the kitchen closes in an hour))))) I'm sorry, but this is absurd. This is not a bar or a club where the kitchen closes earlier. I work in catering myself, I understand everything, yes, the kitchen closes earlier, but not in an hour, but in 15-20 minutes, okay 30. But an hour, it's terrible. Doesn't the management understand that 100% someone will eat late, it's beneficial for you. I don't understand this, of course. And you won't order delivery either))) Also a big minus for me is the open kitchen. After breakfast/lunch/dinner, the clothes stink of fried food, not some delicious food, but nasty fried ( Initially, I wanted to put more stars, but alas. And so I advise you, in general it's a thrill.

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Янис

Level 4 Local Expert

09/23/2026 we visited the spa area. The receptionist, Kristina, met us. Review of her workitself She told me everything, showed me, explained what was and where it was. After some time, we had a need to hold a prayer (we are Muslims), without counting on anything, we turned to Kristina with this question so as not to disturb the vacationers. And what was our surprise when she solved the issue with a smile and provided a clean and tidy room in just a few seconds. Many thanks to Kristina for this day, we discussed the service for a long time and praised the entire hotel and its staff.🔥

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mrs.piyanzina

Level 8 Local Expert

We stayed at this hotel in September 2026. I want to share my impressions. The cost for 2 adults and 2 small children was 160 thousand rubles for 7 days. Plus a flight to Sukhumi, for a total of 250 thousand But it took a lot more money, of course. Because we often ate at a paid restaurant (the main one was under 20 and there was nothing else to eat) and bought drinks. Alcohol is included only in chacha, white/ red/beer wine. The rest is at your own expense. There are no cocktails or juices, just chymose lemonade from the machine. The intermediate food is tasteless, popcorn, pizza, burgers, everything is tasteless! The food on the main diet is the same with minimal differences, soups and porridges are generally tasteless, and overall the food is 3. There is no water in the territory! They only give 1 bottle to the room when cleaning. The children's room is closed and has never been allowed in, citing the fact that it only works in the summer. The children were stupidly sitting in the room in the rain! The outdoor pool is cold on rainy days, which means it is unheated. In September, the sea was cold this time, the pool was cold, and one entertainment was to go to the spa. Wi-Fi is a separate pain, they took a laptop for work and it couldn't log into any work program, it just doesn't pull the Internet. Calls by telegram or Max barely reached, everything stuttered, as a result, they put money on the card endlessly and called on a regular connection, they spent about 15 thousand on 2 phones for communication only. The animation is very weak, there is nothing for adults to do in this hotel, and to be honest, the children too. Every day there is a disco for children in the evening and one masterclass on the street at plastic tables - that's it. The hotel is mostly occupied by elderly people. Mafia, yoga, and dancing are for adults, but it can't compare to Turkey or even Anapa, where concerts are held daily. We lived in the newest building 6, it is nice, clean, new, there is an elevator, special thanks to the girl who cleans on the 6th floor - very pleasant, attentive, perfect cleanliness after cleaning! The rest of the buildings were said to have rusty plumbing and ants, I did not check. Another disadvantage was that there were steps everywhere and it was inconvenient to walk with a wheelchair. In general, if you are young and have children, I do not recommend this hotel to you. I'll also add free ice cream, which is of course a shame - they give it once a day, no more than 2 pieces in hand, they dilute a dry mixture with liquid in the device, and here's the ice cream for you, the chymosa is the scariest, the children immediately poured it on it and we didn't even take it anymore. Well, the bonus of the Black Sea is of course the intestine (

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Максим К.

Level 11 Local Expert

Well-located hotel, beautiful views, nice rooms. Entertainment, food, bar, drinks. Guided tours, transfer booking. There is everything you need to relax.

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Marina

Level 21 Local Expert

A decent hotel for a solid four, cleaned every day, not only the hotel was clean, but also the territory was well maintained, the first coastline, a magnificent view from the window, we rested in the 5th building. It's a very comfortable mattress, it usually takes me a long time to get used to it and I don't sleep at night. I also liked the food, lots of fruits and vegetables, fish and meat dishes. There is a pool with cold water outside, do not swim in October, the indoor pool is warm, but requires careful cleaning, there is a coating of dirt on the walls, for this a minus star. And another disadvantage is that we ordered a transfer to Adler railway station for 700 rubles per person, left at the appointed time, stood for 10 minutes, the car did not arrive. They said at the reception that they were waiting for everyone to be gathered at the hotels, so they arrived, eventually they caught a taxi on the road and drove for 1000 together. A personal transfer costs them 4000r!

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