МТС

4.3

148 ratings

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Ali Shafaye

Level 4 Local Expert

the customer service is satisfactory

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Татьяна Бондаренко

Level 7 Local Expert

We were buying a phone for a child, we went in at 7.40 p.m., we were in the room (husband, child in a stroller)and another girl, a consultant worked with her, I go up to the counter with a baby in a stroller, to the girl, to which she tells me to come back and get a ticket.Well, it could have been done if there was someone else there.Well, accordingly, her face was unfriendly, and also, probably, there is such a thing as the human factor, seeing that I am with a child.Disgusting attitude towards customers.We bought the phone on August 4th.

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Вероника D

Level 6 Local Expert

Disgusting attitude towards the client. I found a phone in an online store, liked it, looked at which store has exactly such a phone, showed that it was on Kuibyshev, but when I arrived they told me it wasn't there, there was a delivery yesterday, maybe it arrived, we don't know" I went to Masherova 47, they also said that there was no, but after I showed them what was available, they went and looked at what "yes, it really is"

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Оксана Пернач

Level 8 Local Expert

I asked for advice on changing the tariff. Everything was explained and prompted in detail. Thanks to the guys for their patience and professionalism.

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Диана Третяк

Level 4 Local Expert

Terrible and biased attitude towards customers, employees are incompetent, I do not recommend anyone to visit this place.

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Alexey Solopov

Level 4 Local Expert

We quickly made a Belarusian SIM card for 40 rubles/month. 30 GB of fast internet

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Наталья Рымша

Level 5 Local Expert

Great salon. Fast and competent service.

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Natali Kotz

Level 16 Local Expert

Conveniently located in the city center. There is an electronic queue. Consultants quickly help with the choice. I would increase the range of equipment (vacuum cleaners)

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марат к.

Level 3 Local Expert

It's a terrible place. The ticket was sent at the terminal, the number 71 was knocked out (connection) . At that time, the number 72 was already on the screen and a woman was being served in one window. The rest of the windows didn't work, although the staff just sat and chatted. We were told that we were late and that we should wait. I wonder if there's something wrong with the terminal or with the employees.

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Александр Сыс

Level 6 Local Expert

Quickly, without any problems, we issued a guest SIM card with unlimited Internet using a Russian passport. Considering that there were 9 people in the queue in front of me and they were mostly pensioners, they were served quite quickly. I recommend competent staff.

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Павел

Level 15 Local Expert

Excellent office, sofas for waiting, charging for phones, queue for coupons, polite and prompt service.

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Дмитрий Абрамов

Level 5 Local Expert

A good salon. The staff is polite and attentive. The only thing that remains unclear to me is why there is an electronic queue with coupons in this salon?! There are not so many visitors, and everyone needs to take coupons... But what about nature conservation and saving forests on the planet?!

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Богдан Лихачевский

Level 3 Local Expert

I decided to specify the cost of an international call to Russia. The consultant confidently stated that the call was completely free. I took my word for it, made a call, and as a result, the money was debited from the balance at a rate of 1.30 rubles per minute! It turned out that in MTS's understanding, a "free call" is the absence of a fee only for the connection itself, and the employee "forgot" to warn that every minute of the conversation costs 1.30 rubles. Excellent service, MTS! Giving clients incomplete information and hiding real expenses is not help, but outright misleading. Check every word of their support, otherwise you risk just giving them your money. 👎📉

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urus style

Level 3 Local Expert

Why can't you put 0???? Disgusting communication with customers , ugh just ugh , people go better to A1 there are good employees and the Internet is much better , MTS

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Елена Гончарова

Level 6 Local Expert

Unfortunately, our visit coincided, it was at the peak of the pandemic, 1 employee worked, 10 people queued, when asked where other employees were, they very rudely replied that everyone was sick with the crown.... We are not satisfied with the quality of service.

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Alex R

Level 11 Local Expert

A wonderful communication salon. Competent specialists.

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596498 Дроняк

Level 9 Local Expert

I liked everything, especially the courtesy of the staff...

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Вадим Ярмошук

Level 7 Local Expert

Good fast and high quality service

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Екатерина Христюк

Level 6 Local Expert

The best store and consultants

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Роман Старовойтов

Level 11 Local Expert

Friendly staff, work fast, but usually a lot of people

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Сергей Шубский

Level 10 Local Expert

The staff is good, there is not enough space, a cramped room

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Инга Крейдич

Level 14 Local Expert

We connected the house card to the iPhone without any problems :)) virtual. Also for a Russian passport. Which is nice. As a result, access to the main SIM and additional and the Internet. Come on in 👍👍👍

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Анна Кивачук

Level 5 Local Expert

Excellent service, I like everything.

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Клиент

Level 26 Local Expert

the service is terrible!!! the choice of phones is not big. There are a lot of people all the time.

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Andrew Velikanov

Level 24 Local Expert

Probably a good one, there was a queue for coupons, but they didn't wait.

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Александр

Level 13 Local Expert

The SIM card was sold, and they offered to help with the settings

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Хайдар

Level 2 Local Expert

Please pay attention to your employees ( the girl from the 2nd window ) She absolutely doesn 't want to listen to what I 'm saying to her and talked very rudely . I didn 't find out why I came , I just got up and left ! 26.06.2020 19 :35

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844429 Щегленко

Level 4 Local Expert

Thank you for the reception, the food is delicious

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Кирилл Горецкий

Level 10 Local Expert

Quickly, everything is to the point.

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Сергей Вавренчук