Maps · Baranavichy · Mobile phone stores

Mts

4.7

542 ratings

Open until 21:00

Baranavichy, ploshcha Lienina, 1

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Baranavichy, ploshcha Lienina, 1

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16:00Usually busy

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4.7

542 ratings

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Владимир Шутько

Level 30 Local Expert

Positive: 1]There is a terminal where you select the service you are interested in- connecting, replacing a SIM card, etc. 2]As of 07/3/2026, customer service in the office was on the Volkswagen group conveyor mode- the queue moved quickly, including due to the possibility of paying by bank card 3]The issue was resolved within 10 minutes- also because Anna{call sign "Patterned Nail"} quickly helped resolve the issue 4]The room is well lit 5]The location in the city center 6]Creates jobs for local residents 7] Friendly staff - this is evident in everything, including working with elderly clients

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Domgo Domgo

Level 28 Local Expert

Pros: 1]Location in the city center 2] In the terminal, you select the services you are interested in in the menu - connection, tariff change, SIM card change, etc. 3] The queue moved quickly on the Ford conveyor 4] The issue of replacing the SIM card with saving the phone number and installing it in a smartphone was solved surprisingly quickly - Anna was able to organize bank card payment 5]Friendly staff in general 6]It is possible to take a smartphone in installments 7]The level of quality and speed of service exceeded my expectations from MTS offices in Minsk.

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Григорий В.

Level 4 Local Expert

I ask you to consider the complaint about the work of Oksana Rakach, an employee of the MTS communication salon at 1 Lenin Street, Baranovichi. During my call for about 18 hours for a consultation, the employee showed an unprofessional and unacceptable attitude towards the client. Instead of helping me choose the right tariff, she did nothing, interrupted me in the process of communication, showed a haughty expression on her face and repeatedly exchanged sidelong glances with other employees. This behavior created a feeling of neglect and disrespect, as if I was not at the service center, but at her house. I consider such an attitude towards clients unacceptable for a company providing communication services. I ask you to check on this fact, take measures against the employee and ensure proper quality of service in the future.

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Mts

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