Basically, it's our own fault that we became their customers. But alas, there is no choice, it's terrible, but not the office, when blocking spam mailings, access codes to the bank are also disabled, SMS messages from banks do not arrive, you replenish the account, the money is not credited, you have to stay in the office. And the ever-busy support service and queues in offices of 10-20 people already indicate that the operator is problematic. The eternal lack of communication, and their "sorry, the number can't be called at the moment" is already disgusting. Today I've been updating the code for logging into public services 5 times. It still hasn't arrived, 10 minutes later I got 1 code, but it's outdated. This office. An asterisk for polite and balanced managers in the office. Have patience with them!

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Игорь Каледин

Level 16 Local Expert

The location seems to be convenient, since it is in the city center, but there are never any parking spaces, it is not an option to go by car at all. There are always queues, we will have to wait a little longer, I would like to see a customer service point with facilities for motorists and with a large number of employees.

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Оксана

Level 7 Local Expert

Unacceptable work of operators! Eva is a boorish attitude! They didn't get into the problem - two operators hung up without even trying to get into the problem (one of them was Eva). Thanks to the operator, Elena, she delved into the situation, realized that the error was systemic, it was a pity that the connection was interrupted and I could not contact her again, although Lugansk is not a big city and there are hardly many operators there. The service is at a low level, it's sooo far from Russian standards! It's bad that there is no callback when the connection is broken, because I don't really want to sit for 15 minutes. If there was a Tip service, I would definitely transfer it to Lena. I am preparing a pre-trial complaint regarding the operation of the server. As soon as there is an alternative connection in the city, you will have fewer customers with this attitude to the consumer. I never thought that the representatives of the LPR were so rude!

See original · Русский

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