Mile

4.8

1095 ratings

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Level 5 Local Expert

A large store, we were together with my husband, competent sellers work in each department, excellent girls in the plumbing department, in the electrics department they quickly picked up everything they needed, they quickly calculated at the checkout.Everyone is polite, it is very pleasant to shop in such a store.We will definitely come back again.

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Наташа Алёшина

Level 6 Local Expert

It can be difficult to navigate for the first time, there is a large store and a selection of goods. I am pleased with the large number of products on the promotion - the prices are very competitive. The plumbing department staff helped solve my problem by offering several options. When one of the options didn't suit me, we made a refund without any problems. The service is good, just try to treat employees humanly and with understanding, and not from the point of view of "the customer is always right."

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Anya So

Level 2 Local Expert

Dear management of the mile chain of stores!!! I am complaining about the low professional competence of the sellers of your store in Grodno. Sellers cannot provide the necessary information: * They are not aware of the availability of the product in the store * They cannot explain the key differences between the presented models * Do not have information about specific characteristics. * They give contradictory/uncertain information. And the administrator, who came to the rescue, was completely out of this world, and she didn't answer a single question. Such ignorance of the basic assortment and characteristics of the goods sold is a violation of Article 14 of the Law of the Republic of Belarus "On Consumer Rights Protection"**, which obliges the seller to provide the consumer with the necessary and reliable information about the goods, ensuring the right choice. This led to the loss of my time, created inconvenience and did not allow me to make an informed purchase decision.

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Ольга К

Level 8 Local Expert

There is a large selection of goods, but you will not get advice! There are no consultants, and if you do, then either: "I'm not from this department," or: "you need to go to another department," you spend more time searching for the "right" seller than buying. There is a separate topic about the garden department, the seller, a woman with short hair, just shows the direction with her hand and that's all, and when asking for advice, the answer is a simple "self-service store". Go find it yourself. It's good if you know exactly what you need, but if you don't?... At the same time, it is not clear to everyone where to look.

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𝒟𝒾𝓂𝒾𝒹

Level 11 Local Expert

A good hardware store, a decent assortment, reasonable prices, but not every department has tactful staff, so far I have been satisfied only with the departments: plumbing and electrics, in the returns department the girl behaved as if I had come to ask her for salt at three in the morning...

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андрей с.

Level 4 Local Expert

I bought PU glue, asked the consultant for something better, as a result, the glue does not blow out, money and time are lost. (Everything is fine with the gun, the next Ceresit balloon I bought blows out perfectly). The store seems to be normal, but consultants need to be fired, now it will help them better

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Александр

Level 14 Local Expert

Not only can no one tell you except the paint department, but they also don't have change from 100 rubles when buying for 30, so stand and wait for someone to change them! The time is 16.00!!! Teach the staff to talk respectfully! I live nearby and have to go shopping at this store often, and it's not the first time I've heard rudeness and smirks directed at me!!! It's obvious that they earn too much, since this behavior!

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Сергей

Level 2 Local Expert

I bought a flow-through water heater, the ten broke down in a minute, the warranty was applied, they answered in 14 days, not a warranty case. Money is wasted!!!I do not recommend this product.The head of the plumbing department does not know anything herself and did not help with the choice of goods, they just sit and do nothing!!

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Раиса В.

Level 5 Local Expert

I bought paint for the walls, I explained that there are stains. I was assured that everything would be covered in two layers. As a result, after five layers, the stain is still visible. They sniffed an expensive alpina, and because of my inexperience and lack of knowledge, I took it at face value and ended up with money ( In other visits, they also tried to make it more expensive, although the request was for more budget options. It's a shame, you know

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Женя Писарев

Level 6 Local Expert

Pros: excellent store, large assortment, everything is convenient, sometimes the prices are too high, but not critical. Cons: the absolute incompetence of the store staff in Grodno.

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Наталья С.

Level 2 Local Expert

Good time of the day. I visited the wonderful Milya store over the weekend. Buy building materials for the cottage with my husband. Excellent service of the store administration. She came up, told me, offered a replacement, told me about the discounts, to be honest, I didn't know. We helped to issue a card at the information center. Thanks for the help

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RuslanK

Level 7 Local Expert

Huge selection of goods, convenient location. In addition, you can pre-view and select everything you need on the website and check availability in your store.

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GPS

Level 26 Local Expert

The selection of goods is good. Prices: plus/minus. The staff is unfriendly and rude. To suggest something: through clenched teeth; questions don't seem to be heard At the checkout: not hello, not goodbye; all with a sullen, sad face..

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Ян Солодуха

Level 5 Local Expert

The choice is huge . All questions about repairs or construction in the family can be closed. Of course, there are high and low prices . But you can find it cheaper in other stores. But this is just not a big minus. And so the highest level

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Слава К

Level 5 Local Expert

The store is normal, the staff is terrible, including security. 07/02/2025 I went to the store for the product 10 minutes before the store closed. As the queue at the checkout did not have time to pay, they said the store was not working, as a result, the bolts had to be weighed and at 22.03 everything was turned off and no one was there. When asked to bring a book of comments and suggestions, the guard refused and threatened to call the police, although I should have done so if I refused to leave a complaint in the book. I ask the management to take action for refusals and rude treatment of clients.

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Анжела Горбачик

Level 8 Local Expert

The store itself is good, the selection is huge, but because of your consultants who walk around the store looking no less than the managers, the goods will continue to gather dust on the shelves (

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Михаил Денисик

Level 6 Local Expert

+ Lots of products, no queues. 11/14/2025 around 12.00. If you value your time, then you are not here. - lack of a consultant. No one in 20 minutes, just the cashiers at the cash registers. I went to another store and bought everything for the bathroom. It took 20 minutes . And the consultant came over within 5 minutes.

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Олег Лаврушин

Level 4 Local Expert

I was at the store today. The receptionist Oksana, a very polite, friendly and humorous woman, let me down!!! to the right department and consultant! Many thanks to the administration of this store! Sometimes a simple smile is missing, especially in customer service areas, and here not only a smile, but also a good mood, and I found what I needed!

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Fanosi

Level 3 Local Expert

The consultant's job is disgusting. As soon as we entered the store, she was rude. Incompetent, did not know basic information about technology. She also misled us by saying that there was a product model we needed. The next day, we found out that this model had not been available for a long time.

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Владислав

Level 6 Local Expert

It's a good store. I bought belts for a belt grinder. They are high-quality and easy to install. The price is calm. So I recommend you to visit

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Ирина Спир

Level 3 Local Expert

Of all the types of plaster, not a single painted sample is presented in the store.How to choose?the consultant answers, the samples were not painted.That is, the buyer must buy blindly.a huge omission by the store administration!

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Вера Боцех

Level 5 Local Expert

It's a good store. I was especially pleased with the Electrics department, they couldn't help me find the right halogen bulb anywhere, at Mile, the head of the section, Tatiana, instantly understood what was needed and helped me find it. Thank her for that.

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Владимир Коротков

Level 6 Local Expert

A construction supermarket is located in the Vishnevets microdistrict. A large selection of construction products, tools, paints, electrics, repair goods, garden and vegetable garden. Convenient access, there is Parking for cars. Affordable prices. It is not always possible to find a product consultant quickly.

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Виталий Демьянчук

Level 4 Local Expert

The service and staff were terrible, but the store was good several times and everything was the same with a difference of six months, the prices are higher than in gemma and the mainland.

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дешук фадей

Level 6 Local Expert

The assortment is good, the service is low, there are no consultants, and if there are, they can't really answer no matter how many times

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SMIt

Level 10 Local Expert

I was faced with the task of making a mock-up of a bang, I took all the necessary tools and consumables from this store, it turned out well. I recommend the store)

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Ольга Блыш

Level 5 Local Expert

A cool store, spacious, clean, a huge assortment, it was a great discovery for me that it is not necessary to run after consultants or look for them, in each department there is a counter at the bell counter, consultants come to you on a call, it is very convenient. The consultants are friendly and willing to help with the selection.

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Дмитрий Лозовский

Level 12 Local Expert

The location of the product is just terrible, it's a whole quest to find anything! You need to spend 100 years searching, and no one knows where, what is located. Just because everything is constantly changing places!! Don't understand why. One confusion. It's easier to go to other construction stores where everything is clear.

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Ярослав Г.

Level 5 Local Expert

I ordered it three times in this store. The first 2 times everything was fine. But the third time was very frustrating. I ordered a cabinet in my store to use it as a showcase. It's been 7 days since the payment was made - I don't have a closet or information about when it will be... In the support chat, they first said that you need to wait up to 5 days for delivery. When I wrote again, they said that the order had been handed over to the courier and I had to wait. I tried to find out exactly how long to wait, will my order be today or another day? They just started ignoring me... It just feels like after payment, it doesn't matter what happens to my order or if it's convenient for me to pick it up.

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Павел Лопато

Level 12 Local Expert

The store is awesome! Promotional offers are especially pleasing. The lower price can only be found in China itself. But the "ordinary" price tag can "bite". The assortment is decent, the sellers are adequate. There is a lot to choose from.

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Владислав Харламов

Level 15 Local Expert

One of the few amenities of this construction store is its location, as it is convenient to buy something for repairs at the same time when visiting the shopping center. The choice of goods is not very large compared to other similar stores, prices are at the mainland level, promotions are held periodically and the prices per share are about the same as in gem without promotions, which is not very encouraging. The staff is polite and try to help with the selection. There were problems with the quality of the goods, the return procedure took about an hour, although in gemma this procedure takes 2 minutes. Overall, it's a good store, but there are a number of disadvantages that I described above.

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ghj g.

Level 6 Local Expert

a great place to buy construction materials at reasonable prices. + good discount and loyalty system

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андрей гусев

Level 10 Local Expert

A serious shopping mall. I liked literally everything: well located, visible from afar, large shopping areas, perfect product layout, convenient aisles, cash desks on several sides and highly professional consultants. I was looking for a rather rare thing and found it, thanks to the employees with whom we had a warm and sincere conversation. I want to visit such places many times.

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Ян Ненартович

Level 2 Local Expert

I was at mile Trinity today(03/28) in the morning.I wanted to make a purchase of gardening equipment.But I witnessed a very unpleasant situation. The store manager was (most likely) yelling at the entire store at the staff.I don't know what they did wrong, but I think it's unacceptable to do it in front of the visitors.The staff did not know where to go out of shame, there was a desire to come up and make a comment, but I decided to leave a review here. P.S. By the way, I bought equipment in another store, where there is an atmosphere of goodwill

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Богдан

Level 7 Local Expert

Very pleasant work of the staff of the building materials department. They suggested the area and helped me pick up the lumber. I'll be back.

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Владимир Лебедь

Level 13 Local Expert

A good store with a large selection. Prices for some items are slightly overpriced, but generally quite reasonable. The pointers allow you to find the right product yourself, without contacting the store staff.

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Сергей Валько

Level 9 Local Expert

The store is big and even has plenty to choose from, BUT!!!! There are very few consultants, you have to look for them all over the store. When you find and talk about useless searches, you are sent to look for more, but in another place. The product is sometimes located stupidly, which again does not allow you to find it quickly. There is no logic in the location of the product, from the word at all. Sections with related products may be in different parts of the store, keep this in mind before visiting, or better yet, go with a consultant right away

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Дмитрий

Level 20 Local Expert

A great store. A good assortment and a logical display of goods, you can find everything yourself. Convenient parking. The store's website is well made, where up-to-date information is available.

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Ольга Тапкина

Level 4 Local Expert

I visited this wonderful hardware store yesterday. The staff of the Building Materials department are polite and attentive. The girl Polina gave all the information about the delivery and quickly processed the goods. I recommend you to visit, we will come more often!

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КРН

Level 11 Local Expert

A large number of products and at an affordable price. Cleanliness and order . Well done, keep it up. I had to buy a lot of things there and in different departments.

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Андрей Казаченко

Level 5 Local Expert

The assortment is the most extensive today of all construction hypermarkets, I would like to have adequate prices) 4 stars for the lighting department - not a single sample of the product on batteries did not work, could not buy anything, it's a pity)))

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wlad0000

Level 4 Local Expert

Not only that, you won't find anything, including employees , but consultees are of no use. I bought a box for vending machines, found a consultant, I say for 4 vending machines, yes, OK will do. And as a result, the zero bar also takes up space, which means you need to take 5+, in short, they are as stupid as me in electrics. And the trash can?

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Павел Каштелян

Level 4 Local Expert

You save up your unlucky mile points (there was a newsletter about the termination of the discount program, but not to everyone, apparently) in the end, they tell you to throw your mile card with the burned points in the trash and start saving them again on your phone. Not another step into this store.

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Вероника Тихонова

Level 11 Local Expert

In general, there is a choice, especially if you know the assortment of other hardware stores. There are good promotions, like in August they got - 15% on laminate, a significant discount on such a purchase. Of course, it's a problem with the staff, it's very rare that you can pick someone out, except for the tool, there's always someone there and this someone is smart. Most of all, I am pleased with the working time, it is really convenient if something ended in the evening, I bought more in the morning and went ahead to work.

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Яна И.

Level 2 Local Expert

Disgusting consultants and cashiers! You'll never find consultants in a store, they don't know where a particular product is! They can't give you any advice because they don't know! The cashier is a teenager in Grodno, and he's sitting there as if he was taken from the street yesterday! She asked me to tell her where to scan the QR code in the store's app, to which she got the answer: "how do I know, I don't work with it." The point then is with the app, even if the staff doesn't understand!

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Dmitry G.

Level 4 Local Expert

In general, a good store, many items are cheaper than in the "mainland". I compared technical plumbing and dry grout. But there are paint and varnish positions where the price is 30% more than the same "mainland". There is a bonus program, but I have not found a good and necessary one in 2 years ((( On New Year's Eve, there were very colorful expositions with decorations!

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Даниил Большухин

Level 6 Local Expert

A very good store where you can find everything you need for repairs and construction. There is a separate area with themed goods for the New Year

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Олег

Level 8 Local Expert

The range of construction, household materials, plants and chemicals is impressive. But prices need to be compared by city. Some are cheaper, and some are much more expensive. Service and comfort are normal. There are practically no queues at the ticket offices!

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Georgii Mihasev

Level 2 Local Expert

Great store, spacious and clean. If we could expand the range and recruit qualified staff, including the director, we would have the best construction site in the city.

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Полина Шукевич

Level 7 Local Expert

I rarely go to this store, only if something was missing from previous purchases or I forgot to buy something. The assortment is relatively small, and the location of the product leaves much to be desired. I want to say separately about consultants: one consultant per department and that one is useless — are you serious? After reading the comments, I realized that this problem has been around for years, but you are doing absolutely nothing. Not only do you need to find the right consultant, but there are also options.: 1) they will point their hand in the direction of the product; 2) they will come up and give the goods, but without saying anything, or they will say something quick and then run away. Maybe it's time to track the work of your sellers and teach them at least something? As not a particularly experienced person in terms of repairs, I would like to hear recommendations, consider options (together with a consultant), and perhaps buy something for the process. It's trivial to not want to spend half an hour searching for a consultant and the right position, who will say less than any girl from a one-minute video on TikTok. The only advantage is that there are fewer people here than in other stores (although this is not an advantage at all for the store).

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Mile

287 reviews