Metromart

3.7

15 ratings

Rate this place

Level 6 Local Expert

Very dissatisfied. I wanted to buy a mixer as a gift. I chose the model I needed and paid for it, but then they brought me the mixer in a completely worn-out and dented box. I asked them to replace the box, but they told me: “They are all like this, the box does not affect the product itself, it is new.” Giving a gift in such packaging was very unpleasant — it looked as if I had bought it second-hand somewhere for cheap. I really do not recommend this store. I was left with a very unpleasant feeling, as if I had been deceived.

Ксения

Level 3 Local Expert

I placed a pickup order at 19:39, at 19:52 I was already in the store, I didn't even receive a receipt in the mail. The store's administrator, Karina, told us to wait 10 minutes because we need to find the goods in the warehouse. We waited calmly, walked around the store for 40 minutes, sometimes passing by Karina's counter, who said, "now now, they're looking for the goods, here's the boy," "now now, they're looking for the goods, here's the girl," we have no complaints. An hour later, we come up and ask when the goods will be taken out to us, to which Karina starts yelling at us, says she doesn't know anything and isn't responsible for online purchases at all, someone over there went to look for the warehouse again, and in general we haven't been waiting here for an hour, and the store isn't It will close until the goods are returned to us and begins to run away. That's all great, of course, but we weren't going to stay there until closing time, but Karina had other plans for us. As a result, after 1 hour and 20 minutes, they take out the goods and give us the box, I pick it up, but I remember that we don't have any confirmation of the purchase, so we ask for a receipt - they can't give us a receipt, all this time Karina communicates in a hysterical manner, we ask about the refund - she starts screaming that she doesn't know, because they bought it online. As a result, he gives her an empty invoice without a seal or signature, and we ask her to sign it. She starts screaming that she won't, and they don't issue online purchase receipts in Georgia, and Karina doesn't know how it works where we come from, but in Georgia it does. We ask you to check the product - whether it turns on or not, the entire store staff starts circling around us (as a result, we stayed there after closing) and when we ask other employees to sign the invoice, Karina starts nervously grabbing the box with the goods and yelling that's it, she's going to return the money to us now. When they started yelling at her in response, she calmed down and one of the employees signed the invoice and stamped it. But then some kind of pig gets involved in the conversation, who decides to start kicking us out of the store and threatening the physical. violence, because that's not how we communicate with his wife Karina. And the hog turned out to be the store's director, according to the employees, I don't know whether to believe them or not. Honestly, this is trash, I had never seen this before and did not understand what "there is no service in Georgia" meant until I came to this store.

See original · Русский

ал алексеев

Level 2 Local Expert

We came to get a razor. We spoke in English. They asked me to pack it. The consultants' response is "we won't sell you anything, we don't have anything for you." They brought the girl to tears. If it were possible to put a score of -50, I would put -100. Ultimate nationalists, avoid this sharazhkin's office.

See original · Русский

Юлия Ковалевская

Level 6 Local Expert

Nata Tsiklauri is a wonderful consultant! I helped in solving the issue! Thank you

See original · Русский

Николай Нечаев

Level 17 Local Expert

A store where everything is available at normal prices

See original · Русский

julia Khrapataia

Level 8 Local Expert

Good