Mbank

4.3

160 ratings

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Level 7 Local Expert

An amazing Bank! I am not a resident of Kyrgyzstan, and therefore there is something to compare it with. Very prompt service, the Bank's employees got into the situation and helped to get the card before the plane, taking all possible methods and methods! Special thanks to the operator Jamilla! I will recommend the Bank's services to all my friends.

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Александр К

Level 15 Local Expert

I issued a card at this bank while in Kyrgyzstan for worldwide use. But soon I was blocked from logging in to the app and my card was blocked, even though it's still a few years away from expiration. When contacting support, the login to the application was restored, but all accounts were closed and not displayed. I was informed that they had been archived. I can't get money from them. To resolve the issue, you need to personally visit a bank in Kyrgyzstan. That is, you need to fly from Moscow to Bishkek. In short, I do not recommend this bank, the money is gone at the moment, the card is dead. Support can't do anything. I consider this behavior of the bank as fraud. Block all accounts without warning, under the pretext that I don't use them anyway…

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Александр Киршин

Level 6 Local Expert

Excellent department. Everyone is very polite. Special thanks to manager Aidana. I helped you to issue the card professionally and quickly.

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CTO / SibarS GoC

Level 11 Local Expert

Excellent and high-quality service 👍🔥👌 The range of services, flexible tariff policy and payment speed meet the highest requirements for digital nomad payment solutions. 👍💲✅🏆

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Дмитрий Трунов

Level 6 Local Expert

I would like to express my great gratitude to the manager of Sezim, who works in the window 1 of the Dordoy Plaza branch. I helped to solve a difficult problem. A very positive, individual approach. It would be great if the management would mark this specialist with a bonus, encouragement. Thank you.

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Olga Valkovich

Level 12 Local Expert

A beautiful building in the center of Bishkek, a spacious hall, sofas, a coffee machine, competent employees, received cards, the process took 2 days, left a pleasant impression

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Джек Петрушитель

Level 16 Local Expert

Reading the reviews, I was preparing for the usual branch of the Omsk Sberbank ala bank, however, the office and service turned out to be at an excellent level. There were no queues either in the morning or in the afternoon. We made the card in a day, that is, I picked it up the next day - I am not a resident of Kyrgyzstan. A spacious and clean office. Pleasant female employees

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Артем Лобанов

Level 10 Local Expert

There's no queue on Tuesday morning. The staff is friendly, everything was done without delay.

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Дмитрий Привалов

Level 30 Local Expert

A good big bank, an electronic queue, a lot of windows. All the specialists are competent and friendly, everyone speaks Russian. The service is fast. The Visa card was issued the next day after the request, everything was explained how to download the bank's application, how to deposit, transfer, withdraw. There is an exchanger with a good exchange rate. There is a toilet for visitors. A five-dollar pot

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Алена

Level 6 Local Expert

Sooooooo slow. It's unbelievable. Regarding bank secrecy, this is the first time I've seen staff sitting in a circle, with everyone, including visitors, seeing the monitors and data of other customers. Regarding the staff, as in the whole of Bishkek, the level of education and service is lame, I taught the employee to edit the document and use the printer, etc

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Владимир Елисеев

Level 19 Local Expert

Convenient service for non-residents. Everything is polite and prompt. But it is better to apply for cards online in advance - in this case, the cards can be received the next day.

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Сергей Шаповалов

Level 19 Local Expert

Only 2 windows worked, I had to wait in line for a very long time, there was also little space to wait, the toilets were very scary

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Евгения Калинина

Level 12 Local Expert

Terrible service. Instead of dealing with customer issues, the girls sit on Instagram and chat. I was very surprised that I had to fill out a questionnaire on a piece of paper so that a bank employee would then reprint it into a computer with me. In the central office, where many windows are meant, even at rush hour 2 works. Huge queues accumulate, people wait for 2-3 hours. The worst bank I've ever met.

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Сергей

Level 14 Local Expert

A strange company. Opening an account for a non-resident is 12,000 SOM, of which 5,000 is a deposit that can be returned sometime later. Queues are extremely cruel to the point of impossibility. It is not clear the difficult conditions of cooperation. + you need to write some kind of statements yourself…

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Андрей

Level 7 Local Expert

a disgusting bank. there is no electronic queue. everyone climbs without waiting in line. and this is at a huge cost of maintenance. at the same time, to open an account, you need to fill out a huge questionnaire by hand. then the "commission" will review it, and the next day, at best, it will be possible to open an account. It's just a mockery.

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Сергей Ермаков

Level 27 Local Expert

I received the card , the approximate time of receipt is 2-3 days . First, they bring you through the security service the next day confirmation. and then only the issuance of the card. Russian residents receive cards

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Kirill Galkin

Level 6 Local Expert

Superr Bank, very attentive and positive attitude from the employee

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Ирина Ефимочкина

Level 24 Local Expert

Thank you for the prompt resolution of all issues. Everything is professional. I completed it in half a day and received everything. You are the best. I recommend it to everyone.

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Мадина

Level 20 Local Expert

Competent consultants, fast premium service, this office was created specifically to serve Russian citizens

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D.K

Level 8 Local Expert

Excellent and attentive service. Everyone speaks Russian.

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Walle

Level 15 Local Expert

There is a fairly large compartment, a lot of working windows and everything is in electronic queue. They work smartly, so the issue can be resolved quickly

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SofiaN

Level 9 Local Expert

Polite, professional staff. The cards are issued quickly. Saleima was very helpful, thank you.

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Dmitriy N

Level 12 Local Expert

A terrible bank! I strongly do not recommend it . Each specialist responds differently. The service is zero . I opened a card in Moscow . The limit is 300,000 tugriks per day . It was not possible to buy the desired software, the money was frozen. Transfers from the Russian Federation are only 150,000 rubles per day. A pathetic semblance of Sharashka 's office called the bank !!!!!!!! Do not open accounts!!!!! Withdraw deposits!!!!

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Mikhail Balakin

Level 6 Local Expert

Terrible queues. Don't waste your time. We stood for an hour to find out that now we have to pay 12 thousand for opening any Visa payment card.

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Dmitry Bylinkin

Level 7 Local Expert

Polite staff with not very polite customers who came for a VISA. Thanks to Aziza, she saved me from the queue)

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Екатерина Дмитриенко

Level 6 Local Expert

The girl who sits at the checkout named SABINA does not know the bank's system, it feels like she works for free and all people owe her, when asked if there is a dollar limit, she answers, tell them to send it, we will try and there is already how the system responds, there is no specific answer! Are you serious? Your employees do not know how much you can get in dollars , do you hide the restriction from your employees ? The service is at a low level!

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Антон

Level 9 Local Expert

The terms of banking services changed in 15 minutes for three different employees. This is magic, I think. Categorically I do not recommend

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Иван М

Level 8 Local Expert

The staff is pleasant and sociable. All questions of interest are answered willingly and in an accessible, understandable way.

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Alex

Level 10 Local Expert

Thanks to all the employees of the bank who treat Russians humanely. But on Erkindik Boulevard, an electronic queue for issuing cards is needed.

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Сергей Васильев

Level 10 Local Expert

The bank is very advanced in terms of digital technologies. Polite and professional staff.

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Роман С.

Level 7 Local Expert

Polite staff. We promptly provided the necessary services. Thank you very much, MBANK.

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Дмитрий В

Level 3 Local Expert

The bank makes a Visa card in 1 day without registration for $ 200

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Михаил Лютиков

Level 13 Local Expert

Friendly staff, everything is fast and efficient

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Bakyt Mamytov

Level 2 Local Expert

I am dissatisfied with a bad bank, I am waiting for a debt card, they always promise, they promise I was advised that the good thing turned out not to be the same good bank.

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Anton

Level 10 Local Expert

An excellent bank, the staff is competent. All issues are resolved in an instant. Asel Kerimova, the best employee of this department!

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Наталия

Level 10 Local Expert

Excellent specialists are working. I recommend

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Dinmukhammad

Level 16 Local Expert

Inside the office, the air conditioner is uncomfortable, the windows are open, it's hot, it's also called a business office from 500k in the map should be

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Баяна Бектурова

Level 3 Local Expert

Why can't I call you I've been calling for how long

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Олег Силин

Level 8 Local Expert

Very polite staff and customer-oriented!

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Дезинфектор

Level 22 Local Expert

He asked to issue the card urgently two hours earlier. They refused, despite the fact that they took a hundred. I had to fly again. The Internet is not working in the hall

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Маргарита Брезицкая

Level 8 Local Expert

It's fast.

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Vladimir Krasyuk

Level 19 Local Expert

A great bank, I liked the service and the exchange rate!

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Дмитрий Уфа

Level 19 Local Expert

Good service, I liked it.