Maqoor

4.9

163 ratings

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Level 3 Local Expert

The worst possible cleaning service ever. They billed me for the express service twice the amount, gave me back my shirt exactly how I handed it to them and gave it back later than they promised (also after making me wait for 20mins). And the stuff didn’t apologize once. Never trusting them again with anything. I’ll consider this a charity case.

Anna e.

Level 8 Local Expert

Misleading description of services on the web site. This place doesn’t provide cleaning of interior goods like carpets and also do not provide repair of clothes. Not clear why they have stated these services on the web site and rejected to do any of this when I came

Zarine Shahbazyan

Level 2 Local Expert

The worst service ever! They have ruined my trousers kiton, and they didnt accept anything ! Never ever use their service

Ankur Kashyap

Level 7 Local Expert

This was my second time here. Their quality has significantly dropped. The staff was friendly

Mary Odark

Level 3 Local Expert

Very satisfied with the dry cleaning service! Clothes came back clean and on time. The staff was friendly and attentive. Highly recommend!

Дмитрий Лисиченко

Level 11 Local Expert

They are masters of destroying and ruining expensive things. Worst management! ❌

Arun Kumar

Level 3 Local Expert

Excellent and no.1 dry cleaning centre in Armenia

Ксения Т.

Level 4 Local Expert

Great service, my down jacket was cleaned excellently in 2 working days

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Level 15 Local Expert

Excellent service

Vahagn Tovmasyan

Level 3 Local Expert

Fast cleaning, great quality. Highly recommend.

Karine 02938839

Level 3 Local Expert

No parking spot

Ольга В.

Level 5 Local Expert

I was a regular customer of this dry cleaner. First they ruined my wedding dress (fortunately, after the wedding) the fact that after their "dry cleaning" there were black streaks on it, which had not been there before. They fixed this situation, but there are still questions about whether they check the quality of their work before shipping. Despite this, I continued to use their services, in total my orders exceeded 200k drams. After that, they ruined my bag made of natural suede, gray stains appeared on the pink suede, the bag lost its shape and irregularities appeared on the wall. The support assured me that the situation was fixable, the bag was taken away for correction, and then RETURNED IN THE SAME CONDITION. I don't understand what was fixed there, the bag now looks like this, 215k drams.

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Елизавета Загуменникова

Level 8 Local Expert

I took my two coats and a young man's jacket to the dry cleaners. Before I arrived from Dilijan with my things, I called and clarified that I had a fresh cat tag on both wool coats, for which I was given approval. When I arrived, I was told that if the smell had been more pungent, I would have been rejected, which led me to some stress and doubts, but it was good that they accepted. During the cleaning process, they called me and asked about fixing the lining in the jacket, which was nice. We did everything on time without delay. When I picked up the cleaned coats, I smelled the smell of the label on one (the coat was 30 years old, it had no tags, so based on the assessment of the fabric, it was probably stretched, my suggestion), the second composition 70 wool 30 nylon was not washed, its okay, but nothing was used to get rid of the label. I asked why, to which they told me that they did not have the means to remove it and could not do anything about it... I'm not a conflicted person, and I don't know what to do in this situation, but I honestly don't understand why they didn't tell me on the beach that we couldn't handle this, we didn't have the means to do it. And don't dry cleaners exist to deal with things that can't be solved at home... it's a pity that they didn't help me here, they didn't tell me right away before I spent the money? Ես քիմմաքրման եմ հանձնել երկու վերարկու և պիջակ։ Նախապես զանգահարել եմ և հստակեցրել, որ վերարկուների վրա կան կատվի թարմ հետքեր՝ ստանալով ընդունման հաստատում։ Տեղում աշխատակիցները նշել են, որ հոտի սրության դեպքում կմերժեին, սակայն պատվերն ընդունվել է։ Արդյունքում՝ մեկ վերարկուի վրա հոտը պահպանվել է։ Երբ հարցրեցի պատճառը, ինձ հայտնեցին, որ նման հոտը հեռացնելու համապատասխան միջոցներ չունեն։ Անհասկանալի է, թե ինչու այդ մասին նախապես չեն տեղեկացրել՝ նախքան ծառայության դիմաց վճարելը։ Քիմմաքրման նպատակը մասնագիտացված խնդիրների լուծումն է, որոնք հնարավոր չէ վերացնել տնային պայմաններում։ Իմ խնդիրը չի լուծվել, իսկ ծառայությունը մատուցվել է թերի։

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Елена

Level 6 Local Expert

I used to leave a good review, but now I'm correcting it: they ruined an expensive sweater by hanging it on hangers and leaving it to be stored for several days. We tried to fix something with wet cleaning, but practically nothing has changed, the shape is ruined. They showed the photos themselves before cleaning, where it is clear that the sweater was of a different normal shape. They give out a damaged item and consider it normal. They refused to refund the cost.

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Екатерина Попова

Level 4 Local Expert

The service is poor, and in 8 out of 10 cases the courier simply does not arrive and does not warn that he will not arrive. We call the phone every time, and if they pick up (not always), we have to swear. They clean well. In total, we have been using these services for a year and a half, about once a month or two. It's always the same story with the courier.

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Инкогнито 2309

Level 8 Local Expert

I gave the order, asked how long it would be ready, they said in 2 days, but in the end they gave the order only after 10 days, and they didn't call or warn me that it wasn't ready yet, 2 times I just came in vain. The prices are high, the quality is low !!! Disregard for customers.

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Sophia Kopler

Level 12 Local Expert

They clean their clothes well, work very quickly, and have a convenient location in the city center. Prices are appropriate for the location (above average)

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Александр Чайкин

Level 11 Local Expert

I gave the suit to the dry cleaner, everything was done very quickly and at a high level, it feels like the suit was just bought

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Колесникова Надежда

Level 14 Local Expert

Excellent chemical ,good quality of work,there is a delivery 📦 and a fence. An advertising campaign. We even coped with difficult stains (oil stains were removed)

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Елизавета З.

Level 4 Local Expert

Excellent quality service! It's the best I've ever seen in Yerevan. Things are like new from the store after cleaning, packed, and they smell great.

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Анна Кондратьева

Level 5 Local Expert

They took the coat, kept it for a week and said that the stain was so terrible and it couldn't be washed, but they didn't even try, as it was, and gave it back. Moreover, this is the best dry cleaning service. No action, the coat is subject to both dry and wet cleaning.

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Евгений Фисюк

Level 4 Local Expert

I tried to use this dry cleaning service twice. The first time, my sneakers were taken away from me and the delivery was delayed for two weeks. At the same time, there was no normal communication, I had to call and clarify the status of the order every time. I had to remind them of the consumer's rights in order to get at least some discount for the delay. I tried to contact you for the second time today, but they didn't even answer my phone. We managed to contact them in the app, but they lie as usual and say that they tried to contact us several times after the order was posted, but failed. Of course, no one contacted me. All this is very sad, because apparently the service is the most famous in Yerevan. They have a lot of logistics with postamates and courier delivery, although everything has gone down the drain since last year. If I was lucky with the cleaning quality, then judging by other reviews, it has also dropped since last year. I highly do not recommend this service, in its present form for 2025 it is a complete lottery.

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Александр Сергеевич

Level 26 Local Expert

Initially, everything was at its best, then prices went up, and now you have to check things very carefully every time, or they won't steam off, or they'll miss a spot. I don't quite understand how you can avoid steaming an ordinary cotton shirt. I would like to draw attention to its shortcomings.

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✨

Level 8 Local Expert

I gave away light trousers with a persistent green stain, oxygen bleach failed, they also managed to remove the stain, thank you I brought an artificial fur coat, specifying in advance what the cost would be, as a result, after cleaning, the price suddenly changed, referring to the fact that the trainee mistakenly named the price (whether this is true is in doubt) In general, they did not return the price to the stated one, without apologies, it remained with a sediment.. The expectation is stated Service and customer orientation are weak

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Диана Акопян

Level 3 Local Expert

I took my sneakers and bag to the dry cleaners 13 days ago. During this time: • Not a single call about the delay. Promises were constantly broken. • Cheating at every stage. On Saturday, they promised that the sneakers were still being washed, and the bag was ready, and everything would be delivered on Monday. On Monday, no one even called back. On Tuesday, we arrived by ourselves: it turned out that the sneakers were ready, and the bag had allegedly been cleaned three times, and it was still "in the process." They promised to call in the evening, but they didn't. I had to call myself. Answer: "the courier will arrive in the morning and will deliver the order no later than 10:20 a.m." As a result, the courier arrived at almost 11:30 a.m., and he himself confirmed that he had left just now, which means that we were blatantly lied to again. Now about the quality. I gave away a bag for $200 and sneakers for $250, with different types of materials. That's why I went to one of the most expensive dry cleaners in the city — I expected professionalism. Result: • The bag returned in a worse condition than it was: spots, yellowness. And inside there are traces of cosmetics that I could have washed myself. As well as wool. There's a bag inside. If you couldn't clean it or forgot, then be honest: tell them you couldn't, apologize, and don't charge for it. Instead, pack the order in a package as if everything is perfect. • Sneakers — almost unchanged. The top dirt has been removed, but it feels like they were just rinsed under soap and water. The level is 2 out of 10, not 18,000 drams. Instead of honesty, lies, delays, ignoring the client and zero responsibility for the result. The order was delayed for 11 days, the quality is disgusting If you value your belongings, time, and nerves, stay away. This is the worst organization I've ever encountered in Yerevan. It's shameful.

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Level 8 Local Expert

I brought a ski jacket, which I didn't even wash myself after 2 attempts. They immediately cleaned it up like new. Honestly, I didn't believe that she could be saved. The place itself is still very technological, the jacket pulls up by itself, the service is great. They gave me a stylish package, but they left the hanger for me. I recommend the place!

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Анатолий А.

Level 5 Local Expert

Excellent dry cleaning! Excellent even surprisingly) brought a wool jacket, which, perhaps, would not have saved anything, in the end everything is perfect and even more. Also, I want to note that this dry cleaner has a cashback for the following orders, which is very convenient with constant use of dry cleaning. The only thing, I handed over outerwear, four days have passed, but the message about readiness has not come. Apparently, a system error

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piloyoung

Level 3 Local Expert

I handed over my things a couple of days ago, besides the fact that the process took 4 days (in general, nothing terrible, but!!!), on the promised day the clothes were not ready, I found out about it personally by calling them, although it is their job to warn about such delays, because people waste time and money. Another problem is the dry cleaning itself. In 5 days, instead of 4, they didn't wash anything.. The stain on the T-shirt has become less noticeable, I do not argue, but the stain on the sweatshirt remains, only the color of the stain has gone. When I took my clothes to the dry cleaners, I naturally expected them to come to me clean. Total: I waited not 4 days, but 5. I found out that there is a delay in the readiness of things myself. I found out that there is a problem with stains ("they don't wash off, what can I do, I'm sorry") when I came to pick up my things. The service is good, but the work was not done. When asked about compensation for the fact that not a single spot was removed, the answer was: well, you have 20% bonuses on your personal account. I wonder who will return there after a similar situation.. I don't recommend it. I would like to add that I was offered to RUIN the FABRIC to remove the stain)) The spots are not so clearly visible in the photos, but believe me, they are still there.…

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элиза м.

Level 3 Local Expert

At first, the dry cleaning proved to be good, but this is the third time I've given the item away and something is wrong with it. I gave away a black vest, after cleaning, the collar and pockets changed in color, they explained this by saying that there was an alleged abrasion, after cleaning it became more active. They promised that a technologist would contact me, but there was no call. I didn't dwell on it and left it as it was. Then I handed over the children's ugg boots, which were ruined, the beige color turned into light gray, the suede fibers stuck together, as if they had been treated with something. It's already been three weeks since they've been restoring and correcting me. I handed in a children's suit, they said that maybe the spots would become lighter, I said OK, the main thing is that the spots go away. In the end, I took it away, the stains were still there, plus they took the payment, saying they couldn't do anything. The beautiful showcase turned out to be very deceptive.

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Маша Достоевская

Level 7 Local Expert

Excellent dry cleaning with good service. Readiness is 2 working days, notified by SMS, there is delivery. The price tag is above average, but if you like good service, then it's not a pity)

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Shant Gharslyan

Level 3 Local Expert

I have been using different dry cleaners for several years now, but Maqoor surprised me with its innovative solutions. online order, email notification, on-time delivery, etc. I am very satisfied, I recommend it to everyone.

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Armen Karapetyan

Level 3 Local Expert

Hello, you helped me very, very much, I had to clean my jacket for the express service and you cleaned it and handed it over for 4 hours, thank you very much. 💚MAQOOR 💚 The best dry cleaning in Yerevan

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Karina Avanesova

Level 9 Local Expert

Very pleasant service. Good job and fast deadlines. Always be attentive. There were shortcomings, but they apologized and corrected. I recommend

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Илья П.

Level 4 Local Expert

very cool service, good cleaning quality and pleasant atmosphere

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Роман П.

Level 6 Local Expert

Great place! We did everything in 2 days, we are ready to receive a letter by mail, there are also bonuses. All the stains on the coat were removed. I recommend it to everyone!

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Simona Andrejevaite

Level 2 Local Expert

Excellent service, excellent staff There are no words about the manager, he approaches the questions very professionally. I am very glad that I found out about you.

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Эрик Фолян

Level 3 Local Expert

Good staff👍 High-quality service The prices there are not small)) The only problem is there are no parking spaces.

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Mher Ghazaryan

Level 2 Local Expert

I am delighted, the service is top-notch. It was especially convenient to use the services through the website. The courier took the items from the house and returned them in perfect condition the next day.

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Андрей П.

Level 6 Local Expert

I used to clean shirts with old deodorant stains. I was ready to throw them away, but the stains were completely removed at the dry cleaner. In addition, I washed their white down jacket — I am also satisfied with the result.

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Денис

Level 14 Local Expert

They clean it with high quality. 20% of the order is refunded with bonuses, and it can be used for the following orders.

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Vsevolod Shamanskii

Level 6 Local Expert

The best dry cleaning service with a careful attitude to things

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Андрей Чечёткин

Level 16 Local Expert

Great organization! We took things on the weekend, cleaned everything, things shine! Thank you, I recommend it to everyone!

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Hrach S.

Level 2 Local Expert

Excellent dry cleaning, my jacket was in such a condition that all the dry cleaners refused to help before them, only they got down to business, cleaned it perfectly, thank you, I advise everyone

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Владимир

Level 6 Local Expert

They handed over a jacket and boots. The jacket was cleaned in 10k. I specifically called about the shoes, clarified that they were rotten from the salt water inside and required a detailed approach, assured that everything would be cleaned, told about the only shoe cleaning machine in Armenia, took 20k. They returned the shoes, but they stink, now with a slight smell of fragrance. It should be a shame for such a service for twenty thousand drams. This is probably a problem of expectations, but these expectations were generated by a telephone conversation, after which I was sure that if necessary, the shoes would fly into space. Addition: the company contacted and re-cleaned the shoes, the smell weakened, but did not completely go away.

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hrayr chalabyan

Level 2 Local Expert

I would like to note that the service of this institution is at a completely different level ․ When you visit this place , you begin to love your clothes in a new way ) as a new one, Thank you for your quality ! bravo

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Anna К.

Level 5 Local Expert

Fast enough, good service and quality. But the price tag is above average

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Дарья Попова

Level 6 Local Expert

It's amazing! Excellent service, absolutely clean things were delivered to the house for free, thank you very much!

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Vahe Avayan

Level 2 Local Expert