Мак.by

4.8

1638 ratings

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552 reviews

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Евген Л.

Level 3 Local Expert

Very long waiting time for order to be prepared

Steven Rossello

Level 7 Local Expert

Polite service. But somewhat slow occasionally.

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Ivan

Level 19 Local Expert

Best

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Бронислав К.

Level 3 Local Expert

I visit this particular mac periodically (3-4 times a year) and everything has always been fine with me, even after the rebranding. But on 08/12/2026, the cheeseburger in my order didn't look fresh or presentable at all. I was surprised that the order was issued immediately, I did not have time to leave the self-service checkout, and the order was already ready. The French fries were also sluggish, as were the cheeseburgers, as if he had taken a large portion out of spite. By the way, my friend made an order exactly the same before me, and received it 5-7 minutes later than me.

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Katsiaryna Dukhan

Level 4 Local Expert

We had a great time! Everything about the food, as always, is excellent, the location is one of my favorites. We would also like to thank the staff of Mila and Elizabeth for excellent master classes for children, attentiveness, good mood, and kindness! All the children were delighted, and not only ours!

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Вера А.

Level 14 Local Expert

It's not tasty and expensive. It's delicious in Russia, period, tastier and cheaper. I didn't like the French fries. Burger patty with thick breading cuts my throat. The tea volume is only 300 ml. I liked the strips with teriyaki sauce. But even here there is a minus, the strips are only in the amount of 5 and 7 pcs., and it would be optimal if there were 3 pcs. A wooden stick for stirring drinks was given a broken one.

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Татьяна

Level 9 Local Expert

Very! orders are issued quickly, I literally only had time to take off my outerwear and sit down at a table, and the order is ready. There are also the most delicious French fries from all the Mac locations I know.Oh, and for once it was served hot.

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Елена Столярова

Level 7 Local Expert

It was this Mac buy that changed my attitude towards this chain of establishments. I haven't been to McDonald's at all for at least ten years, not my menu and groceries, but I needed to have a quick snack, so I got here to Tank 2. Very quickly, promptly, clean, tidy, polite and helpful staff. I did not ask the waiter's name, he is a young but pleasant man, but I would like the management to award such a wonderful job!

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Максим Зубаков

Level 5 Local Expert

I went to the Mac this morning (20 beauties) for coffee and a small burger, the staff were very friendly, the burger was made a little longer, so they kindly offered to give the coffee earlier. And when everything was ready, they brought the rest of the order to the table)) It's always nice when they do a little more than you expect) Good mood for the whole day, thank you

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Мария З.

Level 13 Local Expert

Big mac. Nice staff. The mac cafe makes great coffee and incredibly delicious desserts, and they are served in glass, stylish dishes! The hall is big! The atmosphere is gorgeous.

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Маша Манько

Level 4 Local Expert

I made a delivery from your restaurant today. It was not possible to leave a comment in the application, as this function simply did not exist. I called the restaurant and asked the girl to make an order without onions. She said yes, she would be without onions. But in the end, unfortunately, the onion was not removed. The French fries were not salty, cold, and it was obvious from the outside that the quality was unsatisfactory. I took a large French fries, but in fact I got 184 grams instead of the stated weight.

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Андрей Берилло

Level 7 Local Expert

A delicious card of fries and poderevenski. Unusual serving with sour cream. Delicious! Clear! The staff is good!

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Bereznevich Oleg

Level 13 Local Expert

I am very disappointed! This is the third time that an order has failed to report items from an order. This time I decided to check right away — the number of positions converged, but instead of **a double Big Burger** they put **a single**. I only noticed it at home, I was too lazy to go back. The company should take a more serious approach to the quality of service and staff training. Such mistakes spoil the impression and make you wonder if it's even worth ordering here again. I lost my money and my mood. 😢 And by the way, they didn't give me a check. **Be vigilant — check your order on the spot!** Shugaeva St. 2, May 23, 20 19:45

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Яна Ч.

Level 4 Local Expert

The best mac! Always fast delivery, very clean toilets. We would like to mention the administrator of the Elizabeth hall. The level of attention from the receptionist is at the level of a high-end restaurant, but not like a McDonald's. The administrator is the best of all praises

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Алина Дубровко

Level 3 Local Expert

We were with a 2-year-old child on September 16. The child was nimble, ran, jumped, but the staff reacted with understanding. They smiled and talked to him as they passed. We politely accepted the order and waited for it for 2 minutes. And finally, they gave the child a balloon. We were very satisfied with the trip!

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Павел Б.

Level 7 Local Expert

Quite a good mac bye, big tastie (big burger) it's not bad, as if they do it better than in Mogilev, the nuggets weren't very good after all, they were a little dry, the order was made quickly, there was enough space, surprisingly a fairly spacious mac, usually there's not much space everywhere (although there's only one floor)

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Александр Корнейчук

Level 5 Local Expert

Everything is very tasty! 07:15 fresh potatoes with sour cream. I wish I had more salt. The pork burger is great. The orange juice is so-so, but the cola on the second day is very tasty.

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Alexandra Dubrova

Level 7 Local Expert

The poppy is not the same at all...((( we ordered a milkshake, in fact we received a greasy liquid with the taste of chocolate. It's a pity that the rolls and potatoes and even the ice cream have become completely disgusting. It's not the same mac anymore, it's not the same at all...(((

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Nick

Level 4 Local Expert

The latrines are in terrible condition. It stinks, no money, no paper, always clogged sinks. They broke the bottom. Sometimes you go to the toilet, and a shit demon explodes in the toilet bowl and the smell is terrible. And in general, employees don't give a damn. Darkness and unsanitary conditions. You can't even compare McDonald's with the old standards. The tables on the terrace are also all fucked up all the way, no one is watching anything. There don't seem to be many people, but there is no clean table: either the benches are in the water or they are smeared with stickies or there is garbage on the tables that customers leave, and the employees do not consider it necessary to clean up. Tubs of stunted plants on the street, which shout: "Help... We're barely holding on!" To be honest, it all looks pretty pathetic and unpleasant. Oh, yes, the food is packed haphazardly, everything is scattered in the bag, the underweight is obvious..but I don't want to talk about it anymore. Guys, get better.

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дарина майкова

Level 3 Local Expert

I went in with a friend to have a snack , the food is stunning, especially the coffee , the place is very atmospheric and the drink is good. I really liked the employee Diana, a pleasant and sweet girl) you can't find such friendly and kind people in many places , we will definitely come again)))

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Валентина с.

Level 4 Local Expert

I went in for a snack in the afternoon, there weren't many people, but I was waiting for the order in a rush. Watching the workers, I saw such a picture, someone is really working, and someone is walking from place to place and there is zero result. One girl took orders, collected orders, and did something else in the kitchen, while the guys shuffled from place to place. If everyone had worked as a team, there would have been a different and most importantly high-quality result.

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Артём

Level 13 Local Expert

Delicious, fast and familiar. Something old, but with a folk taste. Everything is familiar, but everything is different, I advise you to try, you won't regret it

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Алина Бемби

Level 16 Local Expert

I liked absolutely everything. As soon as I arrived in Minsk, we decided to have a snack right away. The first thing that got in the way after leaving the apartment. It's very clean, and there's a lot of natural light. Huge windows. There weren't many people since it was morning. The place can be described as clean, bright and cozy. And there are wonderful people on the spot.

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Iliya T

Level 28 Local Expert

I come in often, so I stopped cooking at home. Most often, the waiting time is very worrying, it's a long time to wait. The quality of the food was not very good, now it should be divided into 1.5. The equipment in the gym is not working at 30%, I will not list it in detail. Last time, 2 double cheese, 2 small potatoes, 2 coffees - bring 17 minutes to the table (the seller himself insisted), at 13.20 on Sunday, the hall is empty, 2 people are sitting at the table, 40% of the room is empty. It looks like there's just no staff. 07/04/2025 - there is little left of the poppy, and now the food there is better than when the poppy was opened.Bai but she's also terrible. The video of the food was included in the review.

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Екатерина Балюк

Level 4 Local Expert

Quite often I go to this point after night shifts at work (at ~ 7:30), I have to wait at this time for quite a long time, compared to the usual one, but my question is not about that (I understand that it's morning and all that, and I always treated it with understanding), it's today that I once again once I went in and somehow my order was ready, I was already happy. Until I came home and realized that the potatoes were all sluggish, like yesterday's and didn't taste very good, I didn't even finish eating I was very upset by this , as there had never been such questions before . I'd rather have waited, but I got a delicious potato, than I don't know what quickly.

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Екатерина В

Level 6 Local Expert

It's a pity it's not McDonald's. I really want an original bun.) A great place for fast food lovers. Potatoes are not always hot, they can be cold. Unfortunately, the juice was removed from the menu of 470ml, it is very lacking(. Hamburger, cheeseburger are great

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Никита

Level 11 Local Expert

Probably the best Mac I've seen in a long time. It's very clean, not crowded, and the dishes are prepared in a split second. I was unexpectedly pleased with the kiosk for ordering food. It works very smartly and allows you to quickly dial your order. Unfortunately, I have something to compare it with. The Russian is Delicious and the Point has the "dumbest" kiosk that I have ever seen. In general, well done!

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mr._.robot

Level 22 Local Expert

A large, spacious establishment. A clean toilet. Polite staff. Convenient location. You can have a snack and walk around the city near the river Svisloch, Nemiga.

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Роман

Level 10 Local Expert

After an unpleasant incident at the mac on Dzerzhinsky 96 in early May, a Mac employee called and offered to fix himself and make potatoes with sauce at their expense, as well as coffee and nuggets, in order to rehabilitate himself in the eyes of the client. They told me to come and tell them the name and everything would be fine. But when I came with my family, placed an order, and reminded them about the incident, no one remembered about it, and 3 employees had to explain the situation, including the manager. They looked at me so disapprovingly and said: - and that you want potatoes for free?? I said yes without a twinge of conscience, because an employee of your company promised it. But I never got my potatoes "for free". I have already left feedback in the application, asked to get in touch, but soon a week will pass, and no one has contacted me, I assume that there are a lot of such negative moments that I am standing in line. IT'S A DISGRACE!!!! I am attaching a photo of the receipt of the second visit (and the last one) after the incident.

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Sasha R.

Level 3 Local Expert

The chefs don't look at how they collect orders at all, instead of two cheese fries, they put 2 chicken cutlets and instead of a double cheeseburger, I got a regular cheeseburger with double cheese ... Always check at the checkout what you were given!

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Анастасия Яцкевич

Level 7 Local Expert

I went to the mac cafe with my child for cheesecakes, we only had time to order through the table service and sit down. In a couple of minutes, our order was already issued, we didn't even have time to get bored. Thanks for the fast service

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Артём Гуцалюк

Level 5 Local Expert

Well, it's just awful. yesterday, I waited for an order for 40 minutes after the fact, no one warned me about the waiting time at the checkout. I've been waiting for 30 minutes today, we arrived at 10:30 p.m., placed an order in a half-empty restaurant, and as a result, I'm wasting my time waiting for an order again. If only there had been some warning about this, horror! That's the kind of crowd that formed, there was almost no one at the pergola.

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Сергей Латушкин

Level 14 Local Expert

This one and the poppy on Chizhovka are among the worst as far as I'm concerned … Nothing changes on 12/30 .24 it's still sad. 06/09/2025 waiting 17 minutes in the morning, guys, this is fast food, not a restaurant... another bottom 07/20/2025 unchanged, the order was waiting for 18 minutes with an empty hall 17.10.2025 unchanged, waiting for the order for 15 minutes. At the same time, when issuing a KidsMill, they said that there were no drinks, you can choose a cocktail or juice, and in case of refusal, wait another 15 minutes ... horror!

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даша р.

Level 2 Local Expert

Coffee and cherry pie are prepared for a very long time. I went in to buy coffee quickly, there were no people, there were no queues, and nothing foreshadowed trouble. As a result, I waited more than 15 minutes for the order, and there was a cappuccino and a pie in the order. I waited, got nervous that there was no order for a long time, went to the checkout, but it was not prepared...Neither the administrator nor the cashier tried to fix the situation...The answer was "They are preparing, wait."..Such an easy order and such problems. Awful.

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akz

Level 5 Local Expert

Breakfast at the Mac is, of course, for an amateur. Especially after replacing beef patties with pork ones that exude fats. If it weren't for the early morning and the need to put something in the furnace, there would clearly be another option. But where to go at 7:10 a.m.? But that was not the case. Nothing is working: neither the terminals, nor the cash register - there is no connection to the central server. After talking to two employees, we never even heard "sorry." With an offer to feed for free, since they couldn't cope with the technology, they were naturally sent. Somehow find a way out, get out a calculator and feed hungry customers for cash - but why? Customer orientation is zero. It is a pity there is no such assessment. "We can do it ourselves," they said. But all that's left of the Mac is the wallpaper on the desktop of an underloaded terminal.

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Дмитрий Килейников

Level 30 Local Expert

Delicious. But there is a caveat. The potatoes themselves are not very tasty, but in a place with a burger they are normal. He indicated that I would pick up the order myself. The status is ready on the scoreboard. They say, "It's not ready yet, they'll bring the locator to your table." And I waited for quite a long time after that.

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Оксана З.

Level 13 Local Expert

They couldn't help but visit. We came in the morning, the hall was half empty. But the waiting time is more than 15 minutes, the order consists of 3 items. People waiting for an order in the queue shout out the numbers of their orders that are not shown on the menu, they take a very long time to prepare, they ask at the checkout what they put in the order and what they ordered

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Илья СОБОЛЕВ

Level 4 Local Expert

Previously, I always took French fries and juice to the child, now juice is only available at the happy meal. Very interesting customer orientation. You can take the product available in each store - only under certain conditions. You also do this to children.

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Анастасия Смолянинова

Level 9 Local Expert

Terrible behavior of the staff. They don't give you coasters. Sauces don't report. Orders are "ready" ahead of time. But it's a lot of fun for all the staff.

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Владимир Шутько

Level 30 Local Expert

Pros: 1]Proximity to Frunzenskaya metro station 2]Cleanliness, neatness- create comfort together. 3]Unusual architecture of the cafe on the ground floor of the old building {up to and including 1969} 4] Excellent selection of soft drinks- tea, coffee, Coca-Cola, Fanta, Sprite, Bonaqua 5]Different portion sizes of French fries, nuggets+ various combos 6] A great selection of desserts to choose from- ice cream, cherry pie, muffins, etc. 7]The hall has approximately 25 seats 8]The toilet is in working order and clean 9]It is possible to pay with a bank card and therefore it is possible 10]Fast customer service without compromising quality 11] The waiting time for an order depends on how much you ordered in total - if you ordered a large Cappuccino with dessert, then your order will be completed within 5-10 minutes/ if 2 combos, then of course your order will have to wait 15-20 minutes or more 12]It is a well-established the work of the staff (in addition to being friendly, positive, etc.) creates charm not only for this cafe, but also for the city of Minsk, including in the eyes of residents and visitors of the city. 🌁

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Aktuariy 068

Level 4 Local Expert

The order was prepared very quickly, but everything was lukewarm. Most of the tables are in rooms without windows. One of the advantages: the location in the city center

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Екатерина Панасевич

Level 12 Local Expert

Cool Mak, rustic divine potatoes, signature hamburger with cabbage and caesar roll with lots of chicken 🐔♥️ very tasty!

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psih

Level 4 Local Expert

Great place! My favorite mac! it is always clean, the staff is friendly and will always help, answer any question. I am very grateful to the hall administrators for the open communication) the quality is at a high level. I always leave in a good mood)

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andrew n.

Level 3 Local Expert

Despite the fact that this is the very center of the city, there was no long wait, orders were made quickly. The restaurant itself is clean, bright, and the food is delicious. In general, only positive emotions.

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Мария Жарич

Level 13 Local Expert

I love this poppy. clean, tidy,pleasant people work. the toilet is always cleaned, which is a rarity for many establishments. It's always delicious, and all items are served hot.

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Domgo Domgo

Level 29 Local Expert

Pros: 1]Proximity to Frunzenskaya metro station 2]A hall with approximately 25 seats 3]A toilet in working order and clean 4] A great selection of breakfast options such as nuggets, hearty combos 5] An excellent selection of soft drinks - teas, coffee, Coca-Cola, Fanta, Sprite 6]There are portions of coffee and tea of different sizes 7]You can take coffee to take away 8]If you order coffee and dessert, the order will be made in 5-10 minutes 9]When visiting this cafe, there is a place for students of the Faculty of Architecture to draw inspiration on how to make a project for the arrangement of cafes in houses built before 1975- to get a symbiosis of innovations and traditions in architecture 10]It is possible to pay with a bank card 11]A great place for romantic dates, even if your partner has been your spouse for 5 years or more- therefore, unfastening from 40 to 120 rubles in an evening is worth it, including taking into account clean, neat and fast enough service.

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Рудак Кристина

Level 7 Local Expert

Excellent restaurant, very clean in the hall, friendly staff. We ordered a lot, I thought now we'll have to wait, but no... the order arrived in just 3 minutes, pleasantly surprised.

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Level 4 Local Expert

Awful. The potatoes are overcooked with the smells of butter. She asked me to redo the burger (I don't remember the name, it's new), because something incomprehensible got there. Watching how they were cooking for us, she did not give the child anything to eat. The employee walked outside the kitchen in transparent gloves , and then returned to the kitchen and with the same hands twisted the cutlet , cheese in his hands. Seeing what I'm watching, it feels like the ingredients have been touched and twisted many times on purpose.

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Pavel

Level 4 Local Expert

The worst macbay in Minsk. The order was prepared for more than 25 minutes and did not even apologize for the delay. After the order was placed, it turned out to be partially cold, the tables were dirty and sticky, the staff worked reluctantly and did not care at all about the client's time.

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kiotaka I.

Level 5 Local Expert

Yesterday at around 8 p.m., I was at this place and was impressed. No one came to the checkout for service, and they stood for a long time while the staff went back and forth, not even paying attention to us. And what was my surprise when an employee, standing at the checkout counter, started swearing at colleagues in front of everyone. I would understand if it were quiet, anything happens, but not when children go back and forth. I got your impression of Mac Bye for the first time.

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