MACFit Tunalı

4.7

58 ratings

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Level 2 Local Expert

I am an annual Gold member of the Tunali branch of Macfit. I have frozen my membership until September 4th by calling earlier. Despite this, a fee of 3.200 TL was withdrawn from my card for the month of August. When I called customer services about the issue, they said that the system had changed, so they could not help. I stated that I absolutely do not accept this explanation, that it is unfair to charge me a fee while my membership has been frozen, and that I have requested a refund of the withdrawn amount. Despite this, they said that they could not refund the fee. I want my freeze request to be considered valid, the entire 3,200 TL deducted for the period my membership was frozen to be refunded to my card/bank account, and the necessary review to ensure that a similar situation does not happen again.

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Dilara Arpacı

Level 2 Local Expert

I especially love my Kübra teacher's pilates class 🩷

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Ersun B

Level 7 Local Expert

Although there is a parking problem, it is better than other feet... Your evening hours are also very busy...

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Ayşe Gül S.

Level 2 Local Expert

A clean and spacious hall Jul.