Kroks.by

5.0

204 ratings

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Level 3 Local Expert

I contacted the Kroks company.by and was very pleased with the high level of work. The specialists showed the highest professionalism and amazing responsiveness: all issues were resolved instantly, without delay. The work was done surprisingly quickly, but without the slightest damage to quality — the result even exceeded my expectations. I would like to express my special gratitude to Anastasia's manager. Thank you for your patience, responsiveness, and level of awareness. All my questions received an instant solution. And Anastasia's support throughout the entire transaction cycle was a huge plus, as her competence was never in doubt. Special thanks also to Master Yuri, who installed the equipment. The work was completed in the shortest possible time, as efficiently and accurately as possible, despite the complexity of the terrain. Where the mobile Internet was not working, and the 4G router was delivering 1.5-2 Mbps - 15-20 Mbps is stable now! Thank you so much for the impeccable service, I definitely recommend it!

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Артемий

Level 9 Local Expert

I've never set a unit yet, but I can't resist. Previously, I had to work with this company - all issues were resolved. But since this year, I've stopped understanding what's going on there and whether the company is working at all. An attempt to contact by phone means waiting at least half an hour for a response to the melody (which, of course, at least slightly compensates for the time spent). But then, if you manage to wait for an answer without calling again, they politely promise to call you back and ... disappear for a week. Well, as they disappear, they don't call back at all. Endless phone calls again. Dad tries. An hour or two. Success! Promise to call back! Eeeee-it's a week again. There is no call. Attempts to reach through. After a while, success! Expected - a promise to call back. The result is known in advance :). I waited like this for almost four weeks. Each call emphasized urgency. In fact, it's not urgent anymore, I solved this issue a long time ago, but it's a matter of principle. After 4 weeks, things moved forward - I got the price and the opportunity to pay. I made the payment and even got a tracking number. But for a week, my paid parcel cannot get out of the door of this organization and travel 40 km with paid delivery :))) Attempts to get clarification on the delay are promises of clarification. The result is known - there are no clarifications 😂 And the reason for all this is a couple of cable assemblies.. I don't know how else to address issues of a more serious nature.…

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Владислав

Level 2 Local Expert

Excellent operators, helped me choose the right amplifier and helped me take measurements, everything is easy to install and work. There are no complaints! I didn't come here for nothing.

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Кирилл К.

Level 7 Local Expert

Thanks to Anastasia's manager and master Ilya. We picked up the equipment, conducted a radio survey, explained the nuances, and gave proper instructions. As a result, the Internet speed has increased by 6 times and is no longer lost due to the load on the cell. Thanks!

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Павел Я.

Level 4 Local Expert

In the 24th year, I bought a kit to enhance the 3g signal in the country. I installed it myself, and then the specialists consulted, advised me what and how. They even agreed to replace the repeater with a more powerful one, a few weeks after my self-installation. In the 26th year, the quality of communication deteriorated. I called an engineer to set it up. I arrived, set it up, and advised replacing the radiator at home (showing an increase in signal quality after replacement). In general, WELL DONE! Thanks for the work :)

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Георгий Ш.

Level 3 Local Expert

Consultation, equipment approval and purchase. Everything is fast and without delay. Competent specialists.

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Ольга Довнар

Level 3 Local Expert

I highly recommend not contacting this organization!!!!!!!!!!!!! They let me down initially, they just didn't arrive at the agreed time, and I took the day off from work for this!As a result, we arrived, the installer installed the antenna, but the Internet did not work, (more than one day was spent) searching for a connection, you know, everything is not easy and not fast.We somehow got the Internet , but not for long , in order to watch TV and use the Internet , you need to restart the router every time . As soon as the Internet problems started, they couldn't be reached. I wrote to tech support, they promised to call me back, they are still calling me back. I don't recommend it at ALL!!!!

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Петр Ш.

Level 5 Local Expert

A pleasant online store. Good consultants and an excellent choice of equipment for country life))

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Татьяна Лешко

Level 3 Local Expert

We requested the installation of an electronic lock and did not regret it at all.Daria and Alexey worked quickly.The feedback was constant, consultations were given immediately, the lock is working, everything is fine.Thanks for the work.

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Мария Андриевская

Level 2 Local Expert

It so happened that the second time there was a need to seek help from Kroks. Both before and now, the issue was to enhance the signal of one of the cellular operators in a village in the Vitebsk region. Competently, clearly, tactfully (respect Anastasia), promptly. The issue is closed using the OnAir router. I wish you well and success in all your affairs.

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степан Волощик

Level 2 Local Expert

Professionals who are well versed in their issue and are always ready to help and prompt, as well as high-quality equipment. I would especially like to mention the manager Anastasia.

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Андрей

Level 5 Local Expert

Great company, the equipment works like clockwork, we had an administrator, Arthur, who showed us everything, explained, spent 3 hours climbing all over the site, Logoisk, a new settlement where there is no connection in the mountains, now there is Internet, thank you!

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Александр Кабуто

Level 2 Local Expert

The girl managers are professional and pleasant. We consulted on all issues, picked up the equipment and arranged delivery to another city.

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Yauheni Aleinik

Level 2 Local Expert

I ordered the Internet and cameras at the cottage. Manager Daria was very helpful in solving the problem and selecting the equipment. All issues were resolved quickly. Andrey and Evgeny worked at the facility. Great professionals. We did it efficiently, and we consulted beforehand on where the cameras would "stand up" better. The repairs were taken into account during the installation, they were done carefully, the wires are not visible on the facade of the house at all. In short, I can recommend the company. I was satisfied with the services provided.

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Александр З.

Level 9 Local Expert

Thanks to the Kroks team for the high-quality and fast installation of video surveillance! Everything was very well set up and explained. Special thanks for the selection and advice on equipment!

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диана г.

Level 4 Local Expert

Thanks a lot for installing the equipment! We contacted you promptly and found the right option. We were in touch with Artyom at all stages. Everything is working perfectly!

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Александр М.

Level 3 Local Expert

I ordered the antenna setup at the cottage. Arthur arrived and set everything up. Now the Internet has become 5 times faster. I recommend it!

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Алексей К.

Level 4 Local Expert

I do not recommend it, the system is not working, they do not respond to requests, they do not respond to messages and calls!!!!!

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Александр Ю.

Level 3 Local Expert

I applied to the company 2 times with a difference of 6 years. We did everything perfectly and quickly both times! I have the best internet in the village now)

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natasha m.

Level 3 Local Expert

I ordered the Internet to the village, before kroks I contacted 2 other companies and only at kroks I was connected to the Internet of the required speed and quality. Moreover, excellent specialists from telephone conversation to installation. I would like to thank and acknowledge the professionalism of the installer Arthur and the manager Ilya. Thanks!

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Viacheslav K.

Level 3 Local Expert

I recommend it, good guys. There was a problem with the speed at the cottage, although the equipment and the reinforcement are all there. Specialist Arthur arrived, checked everything, tested, found a bottleneck in the A1 operator, there was a reason for it, I didn't have to buy anything, everything worked on the installed equipment.

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Александр Л.

Level 3 Local Expert

We installed everything quickly and efficiently. It's a pleasure to work.

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Sviatlana K.

Level 3 Local Expert

I am disappointed with this company. They installed their equipment for the Internet and wifi for me outside the city. For a lot of money, they promised that it would be enough to strengthen communication and access the Internet. But it turned out that the antenna is weak and installed in the wrong direction. No wifi, no internet. It is impossible to get through. I sent a request for THAT twice. They responded only when they started looking for third-party "fixers" of problems with Internet access. However, apart from useless remote consulting and stating the fact that there are problems in the antenna and the promise to send a specialist locally (for a very decent fee -170 rubles), nothing else happened. I could not get through again. P.S. I turned to other specialists. They reinstalled the antenna, said that Crox did not "sweat" to look for a signal at all, the antenna was installed anyhow. I do not recommend it.

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Андрей Аракчеев

Level 4 Local Expert

Everything is at the highest level The installation technician explained everything, set up the antenna well, and the Internet connection is excellent. I recommend this company

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445460Александр

Level 3 Local Expert

listen, why do I need your antenna, with your equipment, but without a SIM card, if you provide services, then please do everything turnkey, because most operators do not support your equipment

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Дарья Куприна

Level 2 Local Expert

Thank you very much for the installation, everything works fine, we picked up and recommended the necessary equipment.

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Андрей Парфенов

Level 3 Local Expert

A great company that knows its business! we helped to improve the Internet at the cottage on my equipment, despite the fact that we brought our own equipment. Everything was explained clearly and in simple language. They told me all the nuances. Thanks to Master Arthur!!

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Сергей Хомяков

Level 2 Local Expert

Excellent company, confidently and professionally helped to solve the issue of excellent Internet in the country

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Ольга Сысоева

Level 2 Local Expert

I am very pleased with the work of the company. We always worked accurately and quickly. We took into account our wishes and quickly selected the appropriate equipment option. The prices are not too high, we bought the equipment ourselves and provided a guarantee.

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Andrei Levkov

Level 5 Local Expert

There was a marriage that had to be changed, but it was changed without any problems.

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Виталий Р.

Level 2 Local Expert

I was satisfied with the approach to work. The issue has been resolved, the consultation is at its maximum. Pleasant management, I agreed on a discount with Daria... I recommend

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Алексей Т.

Level 10 Local Expert

I bought equipment for the Internet (antenna and router / modem. I installed it myself, manager Daria suggested everything, I had to sort out the technologies a little, I recommend ordering "with the departure of a specialist for radio inspection and installation of equipment", but if absolutely necessary (day in and day out), you can do it yourself. Definitely recommend it!!!

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Кирилл С.

Level 3 Local Expert

Thank you so much Everything was done beautifully I highly recommend it Fast and professional

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Дмитрий Афонин

Level 10 Local Expert

I recommend it to all those who have lost hope of communication. From personal experience...do not try to install and configure it yourself... After numerous independent attempts, everything was eventually solved by the challenge of their master... In an area where there was no Internet, there was no word at all... The speed was caught up to 10 Mbit with an external antenna...

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Макс Г

Level 6 Local Expert

Quickly, competently, and efficiently. Thank you.

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Евгений Ч.

Level 13 Local Expert

A company that has always positioned itself as professionals in the field of signal amplification of various complexity. They were able to pick up turnkey equipment for me where the Internet didn't even smell (outside the city). He refused to install it, although they also have it.

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Павел Ратнер

Level 10 Local Expert

Excellent service from the manager to the installer! The girl manager explained everything in detail and patiently, took into account all the wishes for equipment and installation, called back several times with a reminder about the installation, without any questions, renegotiated the installation date to a convenient one for me. The installer quickly and efficiently installed the equipment, gave recommendations on the choice of a communication provider based on the power of the received signal. The total cost (including equipment and work) was pleasing against the background of competitors. I recommend everyone to contact this company, especially since they are the official representative of the manufacturer.

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Василий О.

Level 3 Local Expert

A great company, everything is clear, without unnecessary sales and promptly made me an Internet connection in the village. Special thanks to the installer Arthur for his professionalism.

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Сенькевич Юлия

Level 2 Local Expert

We bought the crocs buy equipment and antenna, and the router is also theirs, for a lot of money. Exactly one year later, just after the expiration of the warranty period, the equipment stopped working. Departure of a specialist - 200 rubles. Horror...

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Антон Петров

Level 3 Local Expert

Disgusting cantor. I turned to them as "experts in the field of the Internet." The master arrived a month later, as promised, twisted my antenna, pre-installed, took off 140p and after a couple of days the Internet became worse than it was before them. The master came a second time, twisted the antenna again, the Internet appeared again, but not for long. To a direct question from me what should I do, change the router or antenna, or raise the antenna higher, the master did not answer anything, he does not even know the prices. As a result, after Googling, I bought and installed everything myself. I.e. was it difficult for me to tell about it right away? Never contact them, it's expensive, the same routers they have are more expensive by 200 rubles, the service is not good, you expect calls from them for several days, money is not returned for poorly done work, horror!!!

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Надея Ясминска

Level 6 Local Expert

Nice managers. Unfortunately, the equipment stopped working after a year. Instead of offering inexpensive repairs, they were first forced to buy a second set of expensive equipment.

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Alex Moiseenko

Level 6 Local Expert

I ordered the strengthening of mobile communications and 4G Internet (with the departure of a specialist for radio inspection and installation of equipment) for a private house. Everything is very convenient and at the highest level: we consulted beforehand, then on the appointed day a specialist arrived (with which I live in another regional center) and carried out all the turnkey work, squeezed the maximum out of the available signal band, consulted. It was nice that the employee (I forgot the exact name, like Victor) took all the scraps / garbage with him and also that he did the work completely immersed in the case and did not stop until he had completed all the finishing tests.

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Михаил Соколовский

Level 4 Local Expert

I applied to Crocs to install equipment for 4g Internet. The equipment was mine, and the guys agreed to build the system on my hardware. Special thanks to engineer Victor, it so happened that I watched his work with my friend, and asked the managers for Victor to come to me. Everything was assembled, installed, configured, and what I liked most of all is that they don't try to quickly put together a blunder and leave. They will spend as much time as it takes. Manager Tatiana, Thank you too)

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Андрей

Level 2 Local Expert

I talked with manager Diana, I was satisfied, I got answers to all my questions, and the bonus to ng turned out to be a pleasant surprise)

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Света С.

Level 4 Local Expert

The company is great!!!! Everything is clear, qualified, understandable!! We connected the Internet at the cottage. He wasn't here to practice, but they connected their equipment and everything worked!!!!!! Special thanks to Ruslan for the clarifications and Arthur for the connection))))) I recommend it to everyone!!!

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Пашка Зеньчук

Level 6 Local Expert

The guys are great. A specialist arrived and solved my problem within half an hour, as a result, all the equipment was installed, it works without any complaints. I couldn't do without bonuses) I recommend it

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отдел обеспечения ООО "Люкс-Визаж"

Level 3 Local Expert

Previously, I applied to this organization to install GSM amplification in the office by bank transfer. We installed it efficiently, configured it and everything works to this day. After that, I decided to strengthen the Internet in my village and turned to this organization again, only as a physical person. face. The company's specialists responded promptly, consulted and arrived on the agreed day and installed and connected everything. The equipment is working properly, everything is flying as in Minsk. Special thanks to Arthur, as a highly qualified specialist and always ready to clarify and clarify all questions and nuances. I recommend this organization.

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Art Martin

Level 7 Local Expert

They competently consulted and explained that I did not choose the equipment correctly myself, they offered a suitable option according to the coordinates on the map, and when I came to pick it up, they instructed me how to install it correctly. There were no questions with the setup, I am satisfied with the result, so I definitely recommend it.

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Екатерина З.

Level 16 Local Expert

Competent staff arrived promptly, installed and configured the equipment, and advised on the work. Thanks!

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Саныч

Level 5 Local Expert

I bought a router from this organization. Lovely girls met, listened, and offered options. I bought a router, but he didn't want to work at home. Tech support offered to bring him to the base for verification. Within 5 minutes, my question was resolved and now I have Internet in my village house. I bow low to you guys for your attention, for your professionalism.

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Kroks.by

111 reviews