KFC

4.3

1211 ratings

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Level 5 Local Expert

The service speed is terrible, we ordered one lemonade, get ready to wait for it for half an hour, one Carl lemonade! The photo shows a bunch of ready-made food that they don't have time to give out, plus you can see on the board a bunch of orders that were hanging even before our order, I don't recommend it.

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Елена

Level 21 Local Expert

The machines freeze. My order flew off and I had to wait even longer, the waiting time was about 40 minutes. I watched at least 5 orders get screwed up before my eyes (either they were put in the wrong place, or the package was completely wrong). I had nuggets in my order instead of onion rings, but the child was very hungry, so they didn't change them. It's cold in the hall, and the entrance doors are constantly opening on both sides. They accept the payment, then they collect the orders with the same hands without gloves. So I don't recommend it.

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Стельмашук Юрий

Level 3 Local Expert

Gentlemen, when you come to a restaurant and see such a picture on the monitor and in the hall, do you really expect that your order will be made in 5 minutes? I recommend that the manager withdraw additional employees, especially on campaign days - people love freebies. The guys did well, they calmly reacted to all the claims of customers, even those who should have been sent😅

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GDO

Level 30 Local Expert

We visited this place tonight. We made several orders, we were a big group. They forgot to make one order, waited a long time, had to go figure it out, figured it out, started doing it. All this time, the others were waiting for us to get it done. Then, absolutely everyone, 9 people, agreed that it was tasteless, salty and dry. It is impossible to eat without drinks at all. Wasted time, money, and mood. We're not coming here anymore. Cleanliness in the hall at 3. Some kind of abnormal creepy rock was playing in the kitchen. Unpleasant.

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Оксана

Level 4 Local Expert

We need to think about the service and the quality of the product. I ordered delivery, they buy KFS very often, I use delivery for the first time, we did not arrive before the basket. Dried wings, the size of a little finger. Even less. Review the quality of the product.

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Валерия.

Level 6 Local Expert

We ordered a new Hit MB. We ordered the entire range of this novelty. Both burgers were "original" although the order was "spicy" and "original". The cocktail glass (like a milkshake, but it wasn't even close) was ordinary, not from the "Hit".

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Максимук Илья

Level 8 Local Expert

The place is just boring. I made quite a lot of orders there at different times (children sometimes ask for fries and streams, at the same time they had a snack themselves). The food is often cold, even if you eat on the spot. The taste is low. A milkshake is just a pathetic parody. Many times they tried to cheat with the order (something was not reported). The first time I got caught with a takeaway order, I always checked after that (they didn't report it a couple of times).the tables are almost always dirty, although there are not many visitors. The tiles on the walls have already peeled off and are honestly weighing down. Tables against the wall can already fall on visitors. Bins are always full, and before you throw out the trash, you need to take out the old one. Lemonade in a serving of 100 grams, the rest is ice. The only thing they have left sacred are their sharp wings. I don't recommend it to anyone. Go around, avoid this place. If you want something like this, then it's better to cross the bridge to Makbai.

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Илья

Level 5 Local Expert

Well, let's start with the staff: they have quite good staff who really understand the menu. How did I figure that out? I ordered a drink that few people know about, but nevertheless it is worthy of attention, and although almost no one orders it, because no one knows about it, the employee understood me the first time and I got exactly what I wanted. Namely, there is such an item on the menu as sprite with syrups, there are 2 of them to choose from: berry and mojito syrup. The waiting time is acceptable - I had a fairly large order (I was there with a friend), it was done in 7 minutes, the interior is very good, I also want to note that the institution is constantly evolving, something new is constantly appearing, both in the menu and in the KFC itself. In general, one should not have expected anything else from KFC in the very center of the city.

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Айк Айк

Level 3 Local Expert

The horror is complete, we waited for an order for a car for 25 minutes, a double cheeseburger, one slice of cheese without onions, terribly dry.There is no sanitation at every visit, the restrooms are never used, it's dirty.

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Даниил Даниил

Level 2 Local Expert

This is not the first time when we make an order, we ask for a burger or twister without sauce and they put it with sauce, today my husband made an order again, he asked for two burgers with sauce and two without, he came home all with sauces They forgot to give the coffee back, it was as if someone had sat on the lounger first and then they gave it back, they couldn't get through to the restaurant.

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Евгения Ч.

Level 5 Local Expert

It's a disgusting place. We ordered a Twister, a Filet Burger, and a Basket M. The flatbread from the Twister smelled musty and damp, and they threw it away. The wings in the Basket are fried to death, and even in old oil, apparently. The burger also had an unpleasant smell. Employees move around like sleepy flies. When we were there, the young people at the pick-up desk shook up their entire order, checking it with the receipt (later, after reading the reviews, it turned out that at this point they often confuse the equipment or forget to put something in) and could not find any of the items in the receipt. To which a KFC employee with a sour face said, "look better, everything is there."

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Александр Лущиц

Level 6 Local Expert

It's a nightmare! I came for a quick meal, but I got into the "slow lottery". I waited for potatoes and wings for more than 40 minutes. The entire restaurant has turned into a waiting area: people sit at empty tables and stare at the delivery counter like hungry animals. The staff are running around, but it's no use. No one apologized. KFC has stopped being fast food. Not another foot! I'll transfer my money to another network. Moreover, this is not the first time I have encountered such a high expectation. Is it really impossible to add a stove for the staff?

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Дарья Добровольская

Level 3 Local Expert

We made two orders , but on different receipts the employee did not have change at the checkout and she tried to impose additional purchases, when several RVZ told her that we did not want to order anything more, she said well, what should I do, I will not give you change , we found her pennies when she carried out the second order without apologies and warnings, she She doesn 't give full change , they gave her a remark , she says she won 't have ( less than a minute ago , we gave her some change ) , after the comments , she gives the change from the cashier and gives the change normally , just as when the order was picked up , it was punched as ready , as a result , there was no Caesar , the fork was not put to it , the meat was not cooked , the bun was stale , the flatbread was all oak and also a rotten iceberg

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Татьяна Стельмашук

Level 7 Local Expert

I noticed a tendency in this place when you order takeaway food, its quality leaves much to be desired. My husband and I are fans of KFC wings, and we usually order them. Usually it's not bad, but there have been cases where the chicken was probably cooked in old butter. Usually the chicken is light, then there are no questions, today on 06/22/26 they took an order for takeaway, and once again the chicken is dark with a specific taste, as if cooked in butter that has been standing for a week. If it had been an isolated incident, they would have closed their eyes, but this has already happened 4-5 times. There were also over-salted French fries today. And when they ordered more potatoes through the information kiosk, when they tried to link a mobile application, they kept saying that such a card did not exist. It's a pity I didn't take a picture. There are no questions about the order in the hall. There is no soap in the toilet and the dryer is not working. I add on 10/16/2026: 2 wings were not reported:(

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Екатерина А.

Level 2 Local Expert

I made an order last night. I go to the cashier to pay in cash. There are two girls in front of me. They ordered conditionally for the amount of 7 rubles, they give 10 rubles. The guy at the checkout says there's no change, go change wherever you want. I also have 20 rubles, the order is for 18. I understand that, perhaps, they will tell me the same thing. I always try to give you some change if I have it. There was no money on the card either. It's my turn, I give you 20 rubles, and in response, I get the same thing: "Go change, there's no change." Why should the consumer care that you don't have anything to fight back with? I worked in the trade myself and tried to get into the situation, but problems with delivery are not the buyer's problems. We waited a long time for the order, it was already cold

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Олег Б.

Level 7 Local Expert

The food is delicious, fast! But there are always crumbs on the tables and sofas, the toilet is not well maintained! In general, it feels like there are no cleaners! Well, it immediately seems that the kitchen is fucked up, but it seems to be fine in the kitchen!

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Gosha

Level 4 Local Expert

Two burnt buns in two burgers, it was disgusting, I threw them in the trash, it was not even possible to eat, I ate the dry chicken, and I'm not the only one leaving such a review, it's not tasty at all, 30 rubles just in the trash

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Анна Кунай

Level 2 Local Expert

Terrible service. We waited for a small order for 20 minutes, came up to ask what the problem was, they said they were making legs (they don't do anything themselves!!!). Then they offered without this box, they agreed. Then they wanted to ask for a box without legs, they didn't answer anything, left, returned and said they had to wait 3 minutes. Absolutely terrible service, we could at least get the money back!!

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FSB

Level 20 Local Expert

Everything was fresh and delicious as usual , I had to sit in the restaurant for a while and work , no one kicked me out . The food was delicious, but it took me a long time to cook, even though we had a regular order and there weren't many people

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Виталий Кравчук

Level 6 Local Expert

One star, only for the Franchise, the level is disgusting, the hedgehog is cold, they make it in a hurry, they forget to report the sauces, they hire students, and accordingly, they would like to leave the time faster and go home. I've been to KFC in other cities, to be honest, there's something to compare it with, so it's 1 star! I do not recommend it!

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Владислав

Level 5 Local Expert

Terrible service, I ordered twice with delivery, the delivery time in the application is indicated within an hour, in fact, the order is not delivered within 2 hours, the phone is not picked up, disregard for customers. When I manage to get through, they say that Yandex. Delivery has been taking so long to accept the order, which of course sounds ridiculous.

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Вероника Бабей

Level 4 Local Expert

We ordered a CFS order through the app today, the order has been prepared for 5 hours, there has been no response from the restaurant or from the staff, I will complain.I won't order any more.disgusting service!

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ЕГОР П.

Level 5 Local Expert

Kfs hello, what do you have with the chicken, they bring some coals every time, it's impossible to eat, it happened recently that the chicken was so rancid in oil that it was literally squeezed onto a napkin, a whole basket in the trash. And these are not isolated cases, but on an ongoing basis.

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Кудя

Level 6 Local Expert

It was January 16, 2026. In the evening. The order was placed at 20:21. At first, an order appeared on the scoreboard in preparation. Then he disappeared altogether. He didn't show up again for an hour. I understand that it's Friday. A lot of people. But the order doesn't appear for more than 40 minutes. Although the following orders have already been issued by numbers. In general, they seemed to have something wrong with the scoreboard. But it was our order that was not announced. He just stood there for a long time. I understand everything, but we were there all the time. No one called the order in a voice. Others have called several times. The sediment remained. I didn't like it.

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Елена Лазарева

Level 6 Local Expert

I love spicy wings and chicken legs! I come for the chicken sometimes. But smelly toilets, sticky floors with dirt sticking, cornered schoolchildren at the checkout. Well, you understand- all this discourages appetite.

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Инкогнито 8312

Level 5 Local Expert

If you want to eat that chicken, you will be disappointed. Overcooked, a la almost burnt out, apart from the fact that it looks almost like coal, you can't tear it off the bones. If there is an alternative, it is better to drive past. Not according to the standards and taste of the KFS.

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Михаил М.

Level 2 Local Expert

The data network of the eateries is disgusting in fact. Sometimes young people occupy all the tables, yell, viper and swear; sometimes there is no change in cash, everything was handed over to the collectors. At the same time, prices are rising by leaps and bounds. I'm already silent about the staff and the quality of the food itself. I understand that it's fast food, but there's no desire to eat potatoes in butter. Hello to Colonel Sanders!

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Дарья К.

Level 2 Local Expert

We ordered a coupon with a Coke, an eitwister, and a small potato. We waited 20 minutes for the order until they came up and reminded us. In front of my eyes, in a minute, the young man collected the order and gave it without a straw

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Дмитрий Трухан

Level 3 Local Expert

When buying a combo at the terminal, the sauce was not provided, and when trying to buy it separately at the checkout, I also had to order French fries, which were enough anyway. And the establishment itself is quite comfortable, cozy, with plenty of space and seating.

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Петя Мацкевич

Level 3 Local Expert

October 29. Lunch. The food is not delicious, everything is not fresh. The loaf is firm. The most unpalatable KFS in the city. How many times you don't come in is just a disappointment. Where the manager is looking. The halls are always empty, and this is not surprising.

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Екатерина Чепурненко

Level 3 Local Expert

Disgusting service! The order was expected for 40 minutes, and in the end it was lost altogether. If it were possible to give 0 stars, I would!

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Марина Сафина

Level 3 Local Expert

I am disappointed with this institution. The order was for takeout. Only at home did they see that one of the positions was missing. Maybe there is a way to solve this issue? Cheque is available. Should I look at the camera assembly?

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nic nic

Level 15 Local Expert

The order is possible only through the terminal, which is constantly hanging, and then confirmation and payment at the checkout, it is impossible to order at the checkout immediately. This service has led to the abandonment of this fastwood and it is a health benefit.

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Сергей Мазур

Level 8 Local Expert

One of the best restaurants in Brest. Polite staff, it is clear that the staff and the manager are responsible for doing their job. The hall is always clean and cozy. I will separately note the quality and taste of the food, it is great here! Almost always, hot chicken and potatoes are placed in the order, which is very pleasing! The location of the restaurant is also convenient, you can even order on the car window)

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Анна Мирочник

Level 8 Local Expert

A fast and non-trivial food restaurant. In my personal opinion, you can go once a year. The portions are super small. The coffee is passable. There are practically no desserts. Children and teenagers are more likely to get in.

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илья кийко

Level 5 Local Expert

The restaurant is very dirty and unpleasant. In all the time we've been here, no one has ever cleared the table. The tables are very dirty. There is also a long wait for an order.

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Валерия Мисевец

Level 5 Local Expert

There is a problem with the service. A very long wait. Orders are often confused, for example, yesterday, 10/23/2025, the sauces were put in the wrong place. You check your orders at the checkout.

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тимур м.

Level 6 Local Expert

Waiting time is more than 25 minutes. The food was barely warm and super salty. The wings burned my mouth not from the sharpness but from the salinity... it was impossible to eat…

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Фёдор Д.

Level 3 Local Expert

Employees do not act according to regulations, it is always dirty near the counter, if you look behind the counter you can see unsanitary conditions, oil is spilled everywhere, packages are scattered, in a word, horror. I have a pigsty in Ivatsevichi, and it's better than this place.Garbage is falling out of the trash cans onto the floor, chicken bones are scattered everywhere, frozen sauce stains on the floor and tables are near the trash cans, it's just awful!!!

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Denis Kosyakov

Level 3 Local Expert

Terrible service, I ordered 2 burgers, one of them cold In the second one, the cutlet was baked In short, I don't recommend this particular place.

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РЛ

Level 12 Local Expert

We placed an order for 100₽. They gave me 2 lemonades, but what else do you have? We collected the order based on our receipt. In the order without sauce, the sauce was poured from the bottom of my heart. The whole chicken is burnt: legs, strips. The average portion of bytes is 5 pcs. Draniki float in oil, besides they are filled with sauce, although in the picture on the menu - without. The tables are dirty, and there is only one toilet for the disabled. I don't recommend it.

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Vasili_Hus

Level 11 Local Expert

The quality of the chicken is getting worse and worse every year, with an extreme visit to the institution, the legs did not stick. The restaurant itself is clean, spacious, and roomy.

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Алексей

Level 11 Local Expert

One of the best fast food restaurants in the city! Prices are moderate and there are often really profitable promotions. The location is good, it is convenient to drive a KFC car. Everything is always delicious. Sometimes they may not report something, but they quickly apologize :)

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Pavel Makretski

Level 10 Local Expert

I stood at the checkout for 6 minutes, and no one came out to take my order. There were two orders in the work - there is no smell of spare parts. A guy came out and looked at me and left. Well, go ahead... Strips are already more like dried nuggets, there are no sharp legs, it's easier to come with your own sauce, because there's nothing to choose from. Goodbye

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Александр

Level 5 Local Expert

I was at this KFC yesterday and ordered 2 burgers (a spicy singer and a cheeseburger) and a Coke. The singer was good, everything was great, but the cheeseburger... the bun was dry and obviously not very fresh, the chicken was slightly warm, everything else (including the bun) was an order of magnitude colder than the "cold" cola. I don't see anything else to add to this review, the bottom is almost broken. Not to compare with the level of the institution a few years ago.

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Мистер

Level 6 Local Expert

The second time I take delivery and they deliver from here and twice they forget something, then the sauce this time they forgot the burger, they don't even mess up, they say we will refund the balls, but they don't return them, don't waste time and money.

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Миша Макаревичь

Level 3 Local Expert

The speed of service, the turtles move faster, I went out to the car, said hello and did not respond for 30 minutes, the burger is dry,the thrips are overcooked, the twister is dry!!!!!!!!!!

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Никита Щерба

Level 8 Local Expert

It takes an awfully long time to cook, and it's as disgusting as possible. If you have the opportunity to choose, it is better to go to Masherov. They cheat about coupons in the drive, in general, I do not recommend it.

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Лесанна Петрукович

Level 8 Local Expert

The staff is constantly busy cooking. There is never anyone at the checkout. Regular fast food. The KFC on Masherov is much better both in terms of service and politeness.

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Карина Ерёмкина

Level 3 Local Expert

We were at the restaurant last night, we waited 40 minutes for the order, and then only because we came up and asked how long to wait. I had to take the order with me, they already found out at home that they had put the wrong potatoes - instead of a village with onions, they just put fries, all the products were already so dry, as if they had already been lying for half a day. The tea was barely warm at the time of delivery. After such a service, I don't really want to walk anymore.

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KFC

345 reviews