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Rating 4.9
652 ratings
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138 reviews

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Иржанова Дана
Level 8 Local Expert
August 6, 2025
The usual ticket office at the bus station, there are taxi drivers at the entrance who offer to get to Orenburg or Orsk, a little more expensive than a bus ticket. I got into an interesting situation, agreed to go at lunch instead of 7 p.m., handed over my e-tickets, and the driver started running around and saying "no, no, no," in a scared voice. Apparently, they are somehow in cooperation with the director of the bus station and are not luring customers away. After explanations and clarifications of the "welcome" from the director, they agreed to take us. The key thing was that the tickets were purchased online) So if you are traveling with a transfer in Aktobe, be prepared for nerves and misunderstandings)) In general, the staff is polite, the interior and exterior are clean, the prices at the stall are not exorbitant. 🤠
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Дамир Хисматулин
Level 9 Local Expert
June 3, 2025
It's not convenient to get there. I couldn't find a phone number for inquiries. There is no information about the comfort of buses and the type of seats. I rode on the bus and took 1.5 seats on my shoulders. Otherwise, it will work.
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Галина Ольта
Level 3 Local Expert
June 9, 2024
It's all good. You can get through, find out the price and schedule. There is a place to sit inside. The cashier has adequate staff. There is also an opportunity to buy a ticket in electronic form. The only normal bus station in our city.
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Наталья
Level 10 Local Expert
June 19, 2024
Responsive female cashier, active notification of the arriving bus and the beginning of boarding. If you have the strength to get to the waiting room, you will definitely get on your flight. You won't be able to oversleep :)
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Александра Фещенко
Level 5 Local Expert
May 21, 2025
As always, everything is clear and good, payment by card, cash in tenge and rubles is very convenient
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Ирина Клим
Level 9 Local Expert
August 16, 2025
The bus station is like a bus station. Nothing like that. The price of groceries and water in a cafe is astronomical. Cashiers are often rude.
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Елена Гнипа
Level 6 Local Expert
September 16, 2024
Clean, everything you need to eat. The staff is polite. I would like more routes and newer buses. Black tinted or dirty windows are especially infuriating. You're driving like in a box
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Антон Карташов
Level 6 Local Expert
August 29, 2025
If it wasn't for the lunch break, it would be perfect. Although it is possible to buy tickets online, but still. The territory and inside are clean and well maintained
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Мария Салина
Level 6 Local Expert
July 13, 2024
It's clean and cool inside. The cashier is polite. Drinks can also be purchased at the vending machine. There are enough seats in the waiting room. Also in the boarding area.
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татьяна михайлова
Level 3 Local Expert
August 25, 2024
Thanks to all the employees of the Express bus station. I have been using your services consistently for many years. And everything is always on time, polite and dignified. Just like the last time, a week ago. Good luck and prosperity to all
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Раиса Г.
Level 4 Local Expert
March 3, 2025
Appeal to the administration. I want to share my situation. I came from Orenburg and couldn't go to the city for a long time. I couldn't call a taxi because I didn't have a local number. All the ticket offices and stalls in the station hall refused to call me. Maybe there is a way to solve this problem so that you can call a taxi.
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Сергей
Level 3 Local Expert
April 12, 2023
The train station as a train station does not carry cultural value, so do not expect wow architecture there. I went in, you're waiting for your bus on benches, and behind you are batteries that warm the back + to comfort. If you want, you can also wait outside sitting on a bench. Inside there is a shop with necessary things, toothpaste, charging, souvenirs and something to eat. Most often there is no seller, no price tags either. Easy access for a car. There is a paid toilet outside the building near boarding buses. A clean toilet, just a real toilet! A little scary, the toilet. Most often it is closed. There is a free outdoor toilet, outdoor! Rarely closed. The schedule is correct, the buses run smoothly, they were picked up and brought. That's it!
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Arman Akzhuloff
Level 6 Local Expert
August 22, 2024
There is one ticket office, a break from one to two, e-ticket sales are for adults only, there are no children's tickets. There is no buffet at the station for a little refreshment
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Катерина Хацкалева
Level 4 Local Expert
January 6, 2023
A standard Soviet bus station. Everything is old, but clean, the cashier is polite. I went to Orsk and back. The gazelle is comfortable, the driver is good, drives carefully, arrived on schedule. It is very depressing that it is not possible to buy tickets online, it is not very convenient to get to the train station.
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Ольга
Level 3 Local Expert
March 25, 2025
Nice train station. Conveniently, tickets can be purchased online. I use it often. If you do not check out due to the weather conditions of the flight, the money is returned online to the card as well. Although they say that 10 days is a refund. No more than 3 days.
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Oksana Lukina
Level 8 Local Expert
December 14, 2024
Waiting for a bus at such a station is not always pleasant… It is better to arrive immediately at the time of boarding 😁
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Константин Дуля
Level 9 Local Expert
August 28, 2025
A clean train station, clear navigation, everything is on schedule.
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Никита Р.
Level 6 Local Expert
August 24, 2023
A good bus station, there is its own website with a small surcharge for the ticket, the only thing that did not please, the strange schedule of the ticket office, but the staff are adequate and polite. The routes to Orenburg are mostly good buses
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Айгуль Ахтариева
Level 7 Local Expert
February 27, 2024
Buses are different, there are big ones, but my God, in summer it's dark to ride them, not a single working air conditioner, the window opens only for the driver, and naturally he closes it as easily as he opens it, at his discretion At the time of my trip last year, the buses have not been updated for a long time, but but their flights are frequent.
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Александр Друзьяк
Level 6 Local Expert
June 2
The service is good, the cashiers are always polite, if you need to find out the schedule by phone, you are always welcome. I always use this bus station. I would not say that it is bad, on the contrary, it is very good than avtovaz sapakh
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Юлианна Константинова
Level 8 Local Expert
November 27, 2024
The bus station.... You set off in the evening, there is no toilet, you can't buy a drink. There is no food. Is there a male guard there or who he is, I don't know. But he's being rude.
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Мила Мила
Level 4 Local Expert
July 11, 2023
We were traveling on July 9, 16h. flight from Orenburg to Aktobe, express bus station bus, it was just terrible ... the air conditioner on the bus does not work, windows do not open, only hatches, 52 people on the bus, the heat is unbearable. How do such buses travel such distances??? a question for the management of the bus station.
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Yuliya Korepanova
Level 5 Local Expert
October 13, 2023
The cashier woman, if she can be called such, defiantly closed the window in front of my face and went to lunch, I was the last in line, she served everyone, but I was not, considering that I was waiting in line at 6 months pregnant, I asked her to serve me, but it was not there, brought me to tears After all, I would have taken up her minute of lunch time
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Данияр Кожахметов
Level 3 Local Expert
April 29, 2025
The place is not remarkable, but I found everything I needed for the trip. There is a buffet store where you can eat and buy accessories for phones, which is great for a trip.
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Висик Семенов
Level 7 Local Expert
June 7, 2024
There are no questions about the location of the bus station and the condition of the building. Well, according to the schedule, you need to call to clarify. There are unexpected flight cancellations.
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Татьяна Б.
Level 6 Local Expert
April 12, 2024
the availability of public transport to travel to Russia is a plus; The location of the station itself is not very convenient - there are few/no shuttle buses to get to the ticket office - a minus;
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Вадим Яковлев
Level 8 Local Expert
November 7, 2022
Convenient bus station, polite staff, clean toilet. There is a store in the waiting room. The buses from the station are modern. There is a direct exit to Kazan
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Сергей Советников
Level 11 Local Expert
December 7, 2023
We arrived before the station opened, we were launched into it while everyone was waiting for a taxi... No one was allowed to freeze... Thanks for understanding...
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Дмитрий Дмитрий
Level 18 Local Expert
March 11, 2024
The echo of the Soviet era. The car park is terrible. The staff is not polite. But it's better than Sapar bus station. Between two evils, the express is kinder
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Венера Шкиль
Level 4 Local Expert
August 11, 2024
In principle, everything is fine, but the problem is that it is very difficult to get there, there are no buses on this route, only taxis
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Елена Б.
Level 4 Local Expert
July 21
The service is good, the cleanliness is good. But the bus doesn't go there well, there aren't many.... only taxis mostly.
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Елена Посохова
Level 3 Local Expert
September 13, 2022
The best buses! The most experienced drivers! The most friendly cashiers! The most polite dispatchers!!!
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Владимир
Level 13 Local Expert
September 16, 2022
It is very inconvenient that the ticket office and kiosks with products inside the building are closed for lunch from 12.00-13.00. The buses are very old, the air conditioners do not work, they are very crowded.
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Рафаэль Валитов
Level 9 Local Expert
February 13, 2024
There are always tickets for all directions, it is better to take tickets to Kazan a week in advance, or preferably two, but not always!!! Great There was an incident, the bus broke down, we took a taxi, upon arrival in the Express they returned the entire amount and showed tickets for another transport.
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ольга махрина
Level 2 Local Expert
May 18, 2023
Excellent station I like to leave this station, good drivers, good supervisors, excellent cashiers, a good bus station, I really like to leave there .
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Διονύσιο Γρίβας
Level 16 Local Expert
February 7, 2025
Bringing it back to Soviet times... In general, it's like I didn't leave in 96m, but it's so clean, 2 toilets: standard for money and extreme for free! I chose the extreme, the bus arrived very quickly, the driver with experience, the fire...
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Вячеслав Е.
Level 10 Local Expert
November 18, 2023
Empty, there are no people. There is a kiosk with tea and coffee in the hall. The toilet is outside. Open on request. Wait half an hour for the bus to get off.
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Вадимир Мухамбет
Level 7 Local Expert
February 1, 2025
An average bus station. It's one of the two in the city, there's no competition, so it's the same as it was 15 years ago, and it's still the same. I don't think they're investing anything in the building and infrastructure. Protects from rain and snow and is fine.
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Макс
Level 7 Local Expert
January 14, 2023
It performs its function, but not 100%. There is no control over the buses. Twice I came across a place where you can't sit. One was the second driver's bed. The second time there was no chair at all.
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Баур
Level 17 Local Expert
July 10, 2022
Lunch is from 12 to 13 at the ticket office and at the station shop, which is very illogical. People are waiting and could buy something for nothing to do
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riana.way
Level 16 Local Expert
January 12, 2023
Excellent bus station. Reasonable prices. The buses are in good condition. Excellent and experienced drivers.
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Александр
Level 5 Local Expert
October 6, 2024
A typical small-town train station, there is no second floor, no cafe, no recreation area
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Viktoria Milokumova
Level 7 Local Expert
April 7, 2023
Nothing has changed at the bus station itself in 20 years) Cash. One. A stall with a large assortment. Toilet. Everything) From the comments - the 21st century is in the yard. Spaceships plow the expanses, etc. But you can't buy a ticket online from the Express Train. Although with the Russian Federation, this has long been a common thing.
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Владимир И.
Level 5 Local Expert
October 15, 2023
Boorish attitude towards passengers, late departure of buses, there are no seat belts in vehicles
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Салтанат Рустемова
Level 4 Local Expert
August 19, 2024
The toilet is paid, 50 tenge. Why??? Sometimes it is even closed, although it is paid. Why??? This is a very big disadvantage for me.
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Alim Zaynullin
Level 6 Local Expert
July 15
I bought tickets to Orenburg. There are hospitable and good people living in Kazakhstan. Thank you.
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Галина Халмирзаева
Level 4 Local Expert
June 9, 2023
The bus station is convenient, the buses are good and convenient...The staff is excellent, I have been using the services of this bus station for 17 years now...Check it out for yourself!
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Дмитрий Ш
Level 7 Local Expert
July 23, 2023
It is convenient, you can buy a ticket to any destination online, clean and tidy polite staff
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Надежда Лыкова
Level 5 Local Expert
September 6, 2025
A good bus station , I recently saw that they put charging for phones , for a fee , of course , but still
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Елена Минаева
Level 7 Local Expert
January 4, 2024
We don't come here often, but we do. I can't say anything bad. Everything works according to schedule, everything is clean everywhere, the only thing is, it's a very small parking lot.
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