The hotel is located in the very center of the city. This is a plus. The staff at the reception and in the restaurant are friendly. The menu at the Italian restaurant is quite varied and tasty. Cons-rooms are poorly cleaned; our refrigerator did not work; tea, coffee and water are paid, although the website says that all this is free. And there is no sound insulation completely-conversations can be heard all night in the rooms and hallway. At 7.30 am, they are already starting to clean, vacuum, etc. In general, the hotel pulls in 3*, not 4*.

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Ольга Меркущенкова

Level 11 Local Expert

Great hotel! We have already chosen it more than once for its excellent location (right at Stephansdom), friendly staff, cleanliness and comfort and a delicious European breakfast!

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Graben Hotel

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