Globbing Koryun

4.9

161 rating

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Level 4 Local Expert

There is no worse company in all of Armenia. I don’t recommend anyone to deal with them! I ordered a product, and they changed the delivery date at the last minute. Then the package got stuck at customs, and they asked me for a million receipts and screenshots. After 10 days, I called them, and they said my receipts were not attached. I asked them to connect me with a manager, but it’s already the second day and nobody has called me. Terrible service. They haven’t even apologized once! I don’t recommend this company to anyone!

Van Sarkissian - vansound

Level 6 Local Expert

The work they have done with Temu is outstandingly bad I’ve never seen a service like this. They even hang up on people from customer service when you ask them to connect to their manager, nobody ever called you back when you asked them to do and I wouldn’t even wish it for my worst enemy to ever ever ever order from Globbing don’t do this mistake. It’s the third time already within a week in our entire Guest House and they are late for 10 days for each of these orders and nobody ever bother to call from manager Centre or any manager. Extremely disappointed of your service. And one more thing that globin contact yandex and ask them to remove some of the reviews because if she’s so in the least, you will see so many one stars but still the companies rating is four and nine which is out of proportion. Not a good thing to do yandex.

Levon Kirakosian

Level 4 Local Expert

Easy, convenient location.

Валерия Е.

Level 3 Local Expert

Globbing service is, without exaggeration, very bad. Twice in a year, I faced a very unpleasant situation related to this company. The first time I placed an order for the "buy instead of me" service. I paid via Apple Pay and was awaiting delivery. After 7-10 days, there were no changes in the status of my order, and I called Globbing to clarify the status of the order. I was informed that my product has not been redeemed due to its absence from the store. I clarified why no one had tried to contact me about this for 7-10 days, and they replied, "Here we are," P.S. upon my call. In this case, I asked for a refund, after which it turned out that I couldn't just transfer funds to the card. I can only transfer money to the company's balance, I can't just withdraw money from the balance either, I need to print out a paper application, send it to them by mail and then get the money. In general, the refund took me more than 1 month. In addition, the employees who called me every other day each told me different information, and there was no single plan of action on how to get the money. It's a terrible situation. I bought the product through another channel. I returned the money only more than a month later. A couple of days ago, a new unpleasant situation occurred. I picked up an ASOS package from England, delivered by Globbing. The item didn't fit me, I wanted to return it. I contacted the company and was informed that a refund is only possible in the USA. I was very surprised, because I used their application and it turned out that this information is ONLY available on the website of this service. This information is not available in the mobile application. In my opinion, this looks like a restriction on the consumer's right to read the full terms of use of the service. The company does not want to help or direct in this situation in any way, I have a very expensive thing in my hands and I am completely at a loss what to do.

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Andro Jangi

Level 2 Local Expert

A terrible company, the worst of all deliveries, where it is simply not possible to drive up and pick up the goods. They send the goods through Yandex couriers, who do not call and do not inform you that the goods are coming to you. The call center staff, when communicating, only answer "they don't know" to any question about their work. Conclusion, avoid any contact with this delivery. And the positive reviews are all artificial.

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Никита Антонов

Level 11 Local Expert

Everything is fine. Not a single problem at all. About 30 parcels have passed. Everything is safe and sound. The item is fresh, clean, and always a pleasure to visit.

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Антон

Level 6 Local Expert

I always go for a package as if it were a holiday. I always order at this pick-up point, although there is one closer to home, as it is nice to go to the center, pick up the parcel and then take a walk.

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Илья П.

Level 6 Local Expert

At the moment, I have ordered about 70 packages. Everything is perfect, except for two times when the parcel went to the wrong place and had to wait + 2 weeks. But in the end, I got there all right. For the second time, I had to go to customs to rescue a 3D printer. But this is a feature of Armenian legislation. The service is excellent. I am very pleased. The questions are answered well. I called the call center once or twice. I didn't get through. The next day, they called me with a ready-made solution to my problem. There are flaws of their own. It seems to me too hasty to put 1-2 points for each sneeze.

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natali

Level 5 Local Expert

I ordered the delivery of a laptop made of ozone, it was written on the website that the delivery would take 2-4 days. The status on the site has not changed for a long time, I contacted support. Support responded two days after the request, and said that it would be delivered in a month

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Сергей Ш.

Level 7 Local Expert

It couldn't be worse - they lost the paid parcel, sent it again in the longest way, there is no feedback - they don't call, they don't respond to messages.

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Ксения К.

Level 6 Local Expert

Always friendly and courteous staff, a simple system for receiving an order.

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Закар Петросян

Level 14 Local Expert

Digging, because of whose actions I lost 67,000 drams! I ordered the watch to their old address in China, bought the product in Taobao, wrote their address to which I received 45 products in the past, waited for the seller to write the tracking number, sent the product to their website and waited, after a couple of days I go to check the status and that I see the product by number delivered but not registered, it turned out that these We changed our address in CHINA AND the GOODS went nowhere. After a few days of nervousness, these say they refuse to be responsible! Below is their reply to me in Armenian.

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alexey p.

Level 10 Local Expert

The support on the phone gives out a deathly silence. The text support is so unqualified that it is not able to answer the most basic question, and if there are complaints about this, it simply runs away. I don't know if the package will arrive in the end, but one star has already been fully earned, regardless of how well everything goes.

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Gevorg GASPARYAN

Level 6 Local Expert

It's been a week since customs missed the parcel. A week ago, Globbing said that the package had not been checked out. How can a private company do a bad job with a government agency? We have no problem chasing you and the two parcels.:

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lkershis

Level 7 Local Expert

long

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Андрей Н.

Level 4 Local Expert

A good delivery center, everything is comfortable and fast

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Инкогнито 8296

Level 4 Local Expert

I always enjoy watching Ivan Globin's projects. After the Shadow of Freedom, I consider this the best project.