A disgusting salesman! Don't mess with me! I ordered a dehumidifier filter for the air conditioner. I called them back and asked if he was suitable for my model, they checked and said yes he is! I paid on the same day and confirmed the payment by phone. And the swing started right away! it is written on the site sending 1 day, in the result it was sent in five! and there is no connection, everything is as it should be! when I received the item, it turned out that it did not fit! I called about a refund or exchange, they tell me that they saw on vacation, call in a month, but in any case there will be no refund because they received the goods from Polish warehouses! What the fuck are people doing?! I ordered not in Poland, but in Lviv! kokoche speaking is a scam! I will write to consumer protection and the prosecutor's office.

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Роман З.

Level 2 Local Expert

I do NOT recommend it!!!!!!!!!!!!! For many years of working with car shops, this is the worst store: 1) during the processing of my order, no one ever called back, did NOT specify the details of the recipient, did NOT specify whether it was available. Is everything suitable? Now it's NOT a problem to call back and clarify the order with the buyer. 2) A bad payment system, Does it not indicate anywhere that the payment to the PrivatBank card was made from you? For some reason, it is when replenishing This card. The PrivatBank system did not ask this store to specify the customer's number and the order number for which 100% prepayment is made. (as if they had agreed with PrivatBank). In all other deposits, PrivatBank ALWAYS requests the purpose of replenishment. 3) Only 100% prepayment is required, and only then they start working. In others, first part of the prepayment, when the order was received by the company, then the remainder. 4) When filling in your data, specify the address and type of delivery. BUT THIS store sends orders to the service that it likes, this is NOT correct. The customer buys the product from the store. and the buyer pays for the delivery, so the buyer CHOOSES this service. If the store INDEPENDENTLY, without the buyer's knowledge, sends the order to the wrong service that the buyer specified. let him pay for the delivery himself. You need to find 30 seconds of time and communicate with the buyer.

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