I decided to use the seat selection service on a charter flight. I chose, paid, and received tickets with other seats. I decided to call the hotline to resolve the issue. I'm from the region, and the hotline only has a Moscow code... Well, I spent more than 1.5 hours on calls, but I couldn't get through...I experienced a lot of "positive" emotions.

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Наталья Курилова

Level 2 Local Expert

Disgusting company. You can only register for a fee , I gave 7800rubles for 1 adult and 3 children. Tickets for the cost of space. Hand luggage requirements 20*30*40 . No airline has such hand luggage. For 5 hours of flight, they gave 2 cups of water and that's it!

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Татьяна Чураенко

Level 3 Local Expert

A wonderful company! My husband and I flew from Ivanov to Kaliningrad on March 8. Such an attentive crew has never been met in large airplanes, which we often fly from the capital's airports several times a year. The crew are young and beautiful Badrtdinova Julia, Zemlyanukhina Tatiana and Strionov Ilya (sorry if I didn't write down the names exactly). They fulfilled requests - to bring water or boiling water to make coffee, answered questions with a smile. I wanted to smile back, too. My heart was glad that we could have wonderful service on board the plane. Thank you, dear ones. We flew back to Ivanovo on March 13. Also a wonderful young crew. It's a pity I didn't write down the names. I would love to mention it.

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12 reviews