Maps · Gori · Restaurants

Erisoni • ერისონი

5.0

96 ratings

Closed until 10:00

kray Shida Kartli, Gori

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kray Shida Kartli, Gori

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5.0

96 ratings

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Alisa A.

Level 2 Local Expert

The food was not bad. Unfortunately, the service was awful. Staff ignored us multiple times, and we waited way too long for everything — ordering, food, and especially the bill. When we started to put on our coats, they suddenly appeared with the payment terminal right away. Won’t be returning.

Tata Bregvadze

Level 2 Local Expert

Extremely disappointing service I visited Erisoni with my family and my one-year-old child. Unfortunately, the experience was extremely disappointing, mainly because of the way one of the staff members communicated with me. The restaurant was very busy, so we were asked to wait for a table. After some time, I noticed that a table had become available and informed the staff. We had already been standing for quite a while, and I was holding my child, so after reaching the table we simply sat down and waited for it to be cleaned. While we were waiting, guests who had arrived after us were already being served. When I politely asked about the delay, the hostess approached me in a very confrontational tone. What I found particularly inappropriate was being told that, in her place, she would not want to sit at a table with someone else’s leftovers. I was also told to watch my tone and calm down. I had not refused to get up when the waiter came to clean the table. I was simply tired after standing for a long time with a small child. The issue was not the waiting itself, but the disrespectful and confrontational manner in which the situation was handled. I would also like to mention that a manager named Mariam later came to us and treated the complaint seriously, which I appreciated. However, this does not change my overall experience. Unfortunately, this was not my first negative experience with the same staff member. I had a similarly unpleasant interaction with her approximately one year ago. For me, respectful communication with guests is a basic standard of hospitality. Unfortunately, I did not receive that standard during this visit.

Ветровоск

Level 11 Local Expert

Beyond all praise! The freshest products, huge portions, prices are much lower than in Tbilisi. They bring everything very quickly. No wonder there are a lot of people here. If we lived nearby, we would only come here! I recommend it categorically!

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Erisoni • ერისონი

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67 reviews