Elektrosila

5.0

541 rating

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Vlad Kolesnikov

Level 3 Local Expert

All good

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Аннет

Level 3 Local Expert

I am very pleased with my visit to this store! A huge selection of equipment, everything is conveniently organized, you can easily find the right product. I would especially like to note the qualifications and goodwill of the specialists: they listened attentively to my requirements, helped me choose the best model and told me in detail about all the possibilities. All the information was accessible and understandable. I was also pleasantly surprised by the high quality of service and the good atmosphere. I will definitely contact you here in the future and recommend it to anyone who is looking for a reliable store with a professional approach!

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Анастасия Лапатик

Level 2 Local Expert

Great store! I liked everything: a pleasant atmosphere, polite and knowledgeable consultants who do not impose too much, but really help with the choice. A large assortment, everything is laid out neatly. I will definitely come back here for the next purchases and will advise my friends. Thank you for the quality service!

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Татьяна П.

Level 3 Local Expert

Excellent store, wide range of equipment! I would like to thank Artur the consultant (Umanskaya 54) for his attention to my needs when choosing a vacuum cleaner and professional service 08.09.26!

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Артём Владимирович

Level 7 Local Expert

A large, cozy store, a wide range of products, clean, comfortable. The product departments are conveniently located. The staff responds quickly to requests and orders, for which we thank them very much.

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Татьяна Eремичева

Level 11 Local Expert

I would like to express my special gratitude to the consultants and the administrator of the Electrosila store in the Globo shopping center on Umanskaya Street! A very polite, professional and attentive approach to clients allows you to solve any, even difficult, tasks. I would like to mention Olga Nuyanzina separately for her professional experience and VIP-level customer service, as well as all the technical consultants who helped in the exchange of apple devices.

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Виктория Ф.

Level 5 Local Expert

The staff is friendly, always helpful and helpful. There are plenty to choose from. There are discounts and promotions. The quality is good, and some products are guaranteed.

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Ахастрой Аха

Level 3 Local Expert

I would like to express my deep gratitude to the staff of the Electrosila store in the Globo shopping center - these are Olga Alexandrovna Nuyanzina, the store manager, and Olga Tsivinskaya, the cashier. In a short time, they were able to solve my difficult question, spending a lot of effort on it. Thank you for your professionalism, responsiveness, caring attitude towards the customer and great desire to help! I wish you and the entire store prosperity, financial well-being, good sales and customers! I will definitely come here for more purchases)

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Алексей Альферович

Level 5 Local Expert

The staff is friendly, always helpful and helpful. There is a selection of products, there is plenty to choose from. Most products are guaranteed. There are discounts

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Black Negoshet

Level 8 Local Expert

The best equipment, very good prices. An additional service that offers a really useful thing, the main thing is to use it correctly, change the product in case of a breakdown or free repair. Top Service

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Полина П.

Level 3 Local Expert

I bought an e-book in June. In July, it broke down, gave it back under warranty, waited for 14 working days - not subject to warranty, they handed over a new one on July 13. On September 2, the new book is closed again!!! Again, 14 business days of waiting. How is it? The staff are good (the star is only for them), there are no questions, but no compensation is provided for this waiting. What should I do these 2 weeks?

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Нпдежда Х.

Level 5 Local Expert

It's a good store. Bright, clean, a large selection of appliances. The team is on top, they quickly got their bearings on the product. I recommend

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Евгения

Level 3 Local Expert

Great store, polite staff, the girl at the checkout is very friendly, the sellers are masters of their craft! I visited this store for the first time, the service is excellent, I will come again.

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Alexandr *

Level 3 Local Expert

Thank you for your help in choosing a humidifier. Professional, empathetic approach to the client. Competent, courteous staff, took into account all wishes and requests. I can recommend it. Well done!

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Александр Лавникович

Level 3 Local Expert

I wrote a review a month ago, and the moderator of Electrosila still hasn't posted anything. I would like to attach a screenshot so as not to repeat myself, for future clients and customer orientation of the electrical industry in globo) Thanks Therefore, if something breaks down on your day off from Atlant equipment, you don't even have to come there, no one will solve your problem there. They'll just shrug their shoulders in the hope that you'll get away from them faster. And then they will say that you are very emotional))

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Жиглака

Level 3 Local Expert

Convenient location, pleasant staff, wide range, I always buy only from them!!! A luxury maximum store!!!

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Даша

Level 4 Local Expert

I bought JBL headphones on August 24 as a gift to my goddaughter. Thanks to the administrator Antonina, who helped with the selection. She told me everything, showed me everything. The child received his gift today and was satisfied. I recommend the store

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Сергей Казакевич

Level 2 Local Expert

Many thanks to sales consultants Irina and Victoria for their caring attitude and advice in choosing equipment! I will recommend a particular store to my friends and family!

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Влад

Level 14 Local Expert

It's not a bad store to touch the product live and then order it elsewhere. Everything is very expensive

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Владислав Ч.

Level 4 Local Expert

07/16/2023 I bought the Braun is7156bk ironing system, together with the system, the manager sold an additional package of services under the Garantservice program, justifying the expediency of the purchase by saying that I will receive not only a guarantee for defects and breakdowns, but also maintenance in the form of cleaning the iron 1 time a year for 3 years. With a steam system, they say it is necessary to do this, and it will not be profitable to call a master or take the iron for cleaning on a one-time basis. As a result, I purchased this additional package of services for 115p. As a result, I applied for cleaning a year later and was refused. They justified this to me by the fact that the ironing system does not fit those services for the purchased package of services, although the annex to the contract clearly states otherwise, no exceptions are specified, they said that the exceptions are written in the contract itself, which I do not have on hand. I am attaching a photo of the application.

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GOOD G.

Level 5 Local Expert

It's a great store. Attentive and professional sellers. I will definitely recommend it to my friends. I want to come back to you for shopping

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Яна П.

Level 4 Local Expert

Excellent store and competent trained staff, Alexander was very helpful in choosing the equipment and closed all our questions!) pleasant prices

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Алексей холод

Level 7 Local Expert

Thanks to consultant Dmitry Boyarovich, he helped me choose a blender, told me everything efficiently, I go to this store more than once.

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Анастасия Шикунец

Level 3 Local Expert

A wonderful store and assortment.Special thanks to the staff of this store.The consultation was very pleasant, you can immediately feel that they are worried and taking care of you!!!

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Павел Трифонов

Level 4 Local Expert

The best store, very polite staff, thank you for the advice and the choice of a good device, I will definitely come back again Special thanks to Anastasia's service manager

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Инна Василевская

Level 2 Local Expert

I bought a microwave oven. I really liked the competent service, polite and friendly attitude of the store staff. I would especially like to mention the seller Herman, who was very helpful in choosing the goods.

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Ян Ц.

Level 3 Local Expert

A great store. Attentive sellers. There is a large selection of laptops, they helped me pick up a laptop for my wishes quite quickly

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полина шумская

Level 4 Local Expert

I really liked the store, a fairly extensive assortment, competent and polite sellers. I will definitely come here again! I recommend it!

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Илья Соловьев

Level 3 Local Expert

Everything is great, the staff is always ready to help, they will come up themselves, they will offer help themselves, the location is convenient, it's always nice when they are ready to offer a better deal) Artyom directed the Crowd

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Gerrero

Level 28 Local Expert

I remember it was once the best chain of electrical equipment stores. They're pretty deflated now. And they lose to their competitors. Although, it should be noted that vertical vacuum cleaners, for example, are cheaper here. There is more choice of refrigerators. But the consultant was in this store and it was on refrigerators that he pumped up. Yes, an intern. But I learned the base badly.

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Наталья Адашкевич

Level 3 Local Expert

Good afternoon.Today I contacted the store for a warranty case-the hair dryer failed.A very pleasant girl Galina helped to figure out the solution to the issue-thank you for your professionalism and friendliness to the client.Also, thanks to the immediate supervisor, who, despite his day off, helped us figure out our situation from a distance.

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Анастасия Ш.

Level 3 Local Expert

The store presents both the latest models and the previous ones that have proven themselves. There is a choice from a different price segment. There are a lot of promotional prices for high-quality goods, which are also covered by installments. Quick approval of the installment plan (5-7 minutes). I bought a blender and an iron from Braun. Thanks to Yana Kasakevich and Victoria Ermolchik for their advice and help in choosing a model for my tasks. They told us about the features, advantages of the model, how it works, and about the warranty. Great store!

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Яша Искандарова

Level 3 Local Expert

I was delighted to visit this store. I bought a hair dryer, the consultant told me everything, showed me, they didn't do my hair on the spot!) That's what I mean by work!

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Андрей Головнев

Level 6 Local Expert

Good store, pleasant consultants, good assortment

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Егор Пандарин

Level 4 Local Expert

Excellent store, everything was promptly delivered. Polite consultants and a large selection of equipment at reasonable prices, I recommend

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Виталина Куланова

Level 2 Local Expert

Very polite staff.Top-level consultations.Pleasant, comfortable atmosphere

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Маргарита Захарова

Level 6 Local Expert

We were in the store today, buying an electric kettle. We chose the polaris teapot. A beautiful glass teapot at an affordable price. I liked the backlight and the unusual technology of filling water in it, it turned out to be very convenient, because now you do not need to hold the lid while filling the container. We are happy with the purchase, thank you to the young consultant for his help in choosing.

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Роман А.

Level 4 Local Expert

High-quality advice, courteous sellers, affordable prices, excellent service. What else is needed?

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Дарья О.

Level 3 Local Expert

Friendly staff, helped me decide on the choice of a refrigerator and a washing machine, explained the technical characteristics of the product I needed in an accessible way, I was satisfied, I will return to buy a vacuum cleaner, I advise everyone!!!

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Bazzzinga

Level 13 Local Expert

I do not know how it turns out this way, but it is with this store that I always have some problems… And it was after visiting this store that I developed a negative attitude towards the entire network, and for several years I almost completely switched to their direct competitors. But as they say, what happened was. Recently, Electrosila began to please with good discounts and slowly I began to make certain orders in this network. But I usually did it online, and the store was needed for pickup. I mainly used the store for export in the Open (by the way, there are no complaints about them). And here is my next purchase on this network, and it so happened that the nearest point where the product is available for pickup is an electric saw on Globo. Nothing foreshadowed trouble, and I went to pick it up. I went up to the first consultant, showed him the code to receive, and we went to the computer to look for the order. The process of "consultation" immediately began: why I chose this particular brand, it was better to choose another (specific!), etc. I said that I was satisfied with this model and this manufacturer. In parallel, they began to cram the notorious insurance / additional guarantee into me. I immediately said that I was not interested in this, but I still had a couple of attempts. Ok, we found the product, we go to register, another consultant came up and began to offer that other specific brand! He said everything is OK, it suits me. Then a third one came up with the words "for this money you can choose better options", of course this is the best one from the other manufacturer. I said that everything is OK, I am satisfied with what I have chosen. Here this individual rolled his eyes like that ... and with such a facial expression, like I'm a complete moron, honestly I could barely restrain myself from responding to this reaction. Immediately, another consultant appeared, who began to tell me that my chosen manufacturer was already doing substandard things and she herself was faced with this and it was better for me to listen and choose exactly that particular manufacturer. In short, somehow straying from the "consultations", I paid for what I chose and what I wanted. Oh, yes, I almost forgot, I was openly told a lie about the manufacturing material. I said that it was written on your website, but they told me something indistinct about the inscriptions and the conversation faltered. I did not argue, because indeed the information may be incorrect. Already at home I wrote to the service for clarification and they confirmed that the information on the site is correct, which means they lied to me in the store. As a result, what I don't like about this particular store is the lobbying of individual manufacturers. Well, that is, you are not given advice as such, you are being processed to sell a certain product from a certain manufacturer. The story told is not an isolated incident. They always have this when I'm interested in something. The second is the promotion of "additional guarantees". I understand that it is necessary to sell these pacifiers, but if they openly say that they are not interested in it.... this is a guarantee, then you need to be smarter and not provoke a negative. Third, there is no need for market stories in the style of a good thing, I bought myself, mom, dad, etc. only specific information and a couple of products to choose from with an explanation of the positive and negative qualities of a particular model.

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Максим Максим

Level 2 Local Expert

We bought a Polaris PVCS 4000 cordless vacuum cleaner in the store.Moreover , when they came in , they did not even plan to buy , but Oleg 's consultant convinced them by recommending this model .We are extremely satisfied with the purchase, the vacuum cleaner exceeded expectations in all key parameters: power, maneuverability, convenience of cleaning the container and much more. We thank consultant Oleg for an excellent presentation.

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Андрей Холупко

Level 4 Local Expert

Many thanks to consultant Arthur for his high professionalism and for his qualified assistance in selecting equipment!

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Коля Рыхлицкий

Level 3 Local Expert

My wife and I bought a refrigerator for the country. Thanks to the staff for the good advice, they explained everything competently and in an accessible way. We will come to you again

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Александр Шепелевич

Level 9 Local Expert

The consultant did not check the product carefully, everything falls out of his hands.Keep an eye on it

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Дарья Витковская

Level 3 Local Expert

They served us very well, politely, quickly and explained everything clearly! I advise everyone and it's easy to find!

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Никита З.

Level 5 Local Expert

Thanks to the staff for the high-quality service at all stages of the product sale!

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Мария

Level 5 Local Expert

We went to this store, everyone is very polite, smiling, they work quickly, thank you for the excellent service.

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Вероника Л.

Level 4 Local Expert

I handed over the delonga Coffee maker, I did not receive an answer to the question when the shipped goods will arrive, the consultants transfer responsibility toto the director, the deputy director does not give a clear answer to the question. Before that, a broken filter was sold, the situation ended with the removal of the brain. Terrible quality of service.

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Инга Гумбатова

Level 10 Local Expert

A Polaris multi-baker was purchased in this store today. The seller, named Marina, explained everything in an accessible way, demonstrated, and helped determine the choice. It's incredibly nice that there are such sellers!!!!!! Many thanks to Marina!!!!!

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Анастасия Орлиогло

Level 3 Local Expert

I came to choose a refrigerator, met consultant Alexander and was impressed with the knowledge. I was satisfied with the purchase!! I demand to give him a bonus!!!

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Elektrosila

266 reviews