DNS

4.4

48 ratings

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Level 3 Local Expert

I ordered a coffee maker from this store. Everything is super, fast, high-quality, reliable. Special respect to consultant Vlad, if it weren't for him, I would have waited longer for delivery. I definitely recommend this store!

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Сергей Ш.

Level 4 Local Expert

A good store with markdown equipment, as well as a pick-up area, if you made an online order from DNS (for which I went there), they helped with any questions about delivery, if you have a car, it is convenient to get there and pick up your order.

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маша

Level 4 Local Expert

We made a pre-order on the website. When we arrived to pick up, we were told that the product had been ordered by another person (1 pc was available) and they would not give it to us. They didn't apologize, okay. We decided to choose a replacement on the spot (we ordered a microSD). We selected and placed an order (the order number was written, not remembered), but the receipt with the order number did not come out. We went to the cashier to find out what the order number was in order to take the ticket to the electronic queue. As a result, no order was placed, and as a bonus, it was not possible to re-place the order, because this product was simply no longer displayed for the order.

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Валерия Свистун

Level 2 Local Expert

The worst delivery I've ever encountered. We chose the time range of delivery ourselves, which is inconvenient for me on any given day, I called support, but they said that there was no way to change it, only to negotiate with the courier in fact (which (spoiler!) does not work). Delivery is paid within the city limits from any order amount. Total that we have: the order and delivery are paid on Thursday, delivery is ordered for Friday. Today is Wednesday of next week, the order has still not been delivered to me and it is unclear when it will be. The store's support just says they can't help you with anything.

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Кирилл Слабко

Level 3 Local Expert

I sent the computer to this center for warranty service. The store said it could take about 14 days to resolve the issue. But the next day, the service center dialed and told them what the problem was, then I kept in touch with the manager Dmitry, who helped with moving the replacement part and did everything to make the computer return faster. Customer orientation at altitude =)

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Евгений

Level 11 Local Expert

I came to visit this beautiful city of Minsk to relax and bought a computer in DNS with incredible emotions, it turned out that I had to flash the BIOS to a newer version, turned to the DNS service, the guys helped, did everything quickly and made concessions on time, as I was in a hurry to leave. Only positive emotions and impressions remained from the purchase and service!! The support is especially good, they understood the situation, helped with everything they could and solved my question!! I definitely recommend it with all my hands!!

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Анастасия Халецкая

Level 4 Local Expert

The service is just terrible. We visited this place hoping for good and adequate service, we were there for the first time and did not quite understand what and where, we turned to a consultant with a request for help, to which we heard "do not distract me from my work" After a couple of minutes, he deigned to come up and show us how and where to look, the computers were hard, but we we managed, after which the receipt didn't even come out, we had to switch to another computer, do everything all over again, and only there the receipt came out. During all this time, no one came up and helped. There were no people in the store at all, the consultants were very busy with themselves. Terrible service, I won't come back.

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Анастасия Туцкая

Level 3 Local Expert

I needed a speaker at the cottage, but I didn't know which one to choose. I talked with Vladislav about my choice, thank you very much, he helped me choose the right one for functionality and price! The service is excellent!

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Данил Данилкин

Level 3 Local Expert

I rarely leave reviews, but this time I decided that this is exactly the case when it is necessary. I ordered a Lamzu Maya X gaming mouse with delivery in two weeks, wrote to the manager, and placed the order. During the wait (about a week later), there was a DNS problem when sending the order, but manager Dmitry promptly resolved the issue, and in this regard, I received the mouse much faster (by 4 days), plus it was extremely pleasant and without any problems and "arrogance?" I had a conversation, which was very hooked and liked. I very often deal with online purchases at different network outlets (and of course marketplaces), and usually the problems of stores and so on are discounted on the buyer, here the opposite is true. In general, I have known this store for more than 7 years, I have dozens of acquaintances and friends who use it every day in Russia, and I am very glad that it appeared in Belarus. I strongly advise you to buy equipment here (in general, in DNS stores in Minsk), because the prices are better than those of other stores in Belarus, and the store is tested with a guarantee and without any problems, and with employees like Dmitry, it's a fairy tale. Well, who cares - the mouse came original (of course), new, without any problems, marriage, and other things. The packaging is top, and the mouse is really cool for your money. Before that, when opening this store in Belarus, I bought a keyboard, it also worked and works flawlessly) Thanks!

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Виталий Ширяев

Level 9 Local Expert

With a queue of 3 people, the waiting time is about 20 minutes. I got the impression that there are 2 employees in the entire warehouse (one at the checkout, the other in search of orders). Inspection of the purchase for defects only after payment.

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Юлия Т.

Level 3 Local Expert

I ordered a washing machine from this store, Vladislav, a specialist, consulted on the model and arranged fast delivery) I am very happy with the purchase, everything works flawlessly)

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🦊

Level 6 Local Expert

I ordered the product on the website with delivery to the Gomel store, the website contains information that the product will be delivered tomorrow (i.e. I placed an order on the 21st on the 22nd (ordered in the afternoon, not in the afternoon)), the product never arrived, for two days in a row the operator replies that the product will be tomorrow It is not known whether the product will arrive tomorrow. Ruined all the plans, the mood and the joy of the purchase. I do not recommend it! Adding The product eventually arrived, and due to the delay in delivery, they gave a 20-ruble discount.

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Мишель Ковачевич

Level 2 Local Expert

I probably can't put into words how grateful I am to Dmitry from the remote sales department! You helped me realize my dream, my first full-fledged PC) I would like to express my deep gratitude for your responsiveness, for your attentiveness, and for your competent help in my question! The reason why I will always return to the DNS is because of your guys, the staff. Your young people are your main asset! I hope that Dmitry will always be rewarded and will stick by him. Thank you so much, Dmitry, I wish you to achieve everything in your life! You're a smart girl!)

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Андрей Г.

Level 7 Local Expert

I waited 40 minutes or more for the goods to be delivered. Despite the fact that there was no queue. It feels like there was only one person working there. No one responded to the staff call button. A huge warehouse was built, but to no avail. They are not able to serve a couple of people promptly

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Nastya Fil

Level 2 Local Expert

Terrible attitude towards customers. When asked to help and tell you if a particular product is available, you get a rude response and no help.. by the way, there was no one in the store, so I didn't see any problem for the consultant to do HIS job. Then why are there consultants in this institution? I would like the administrators to select the staff more carefully . I was very disappointed in this place.

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Kirillov Dmitry

Level 5 Local Expert

I ordered a robot vacuum cleaner online. Unfortunately, I didn't get the right one on the first try, but in the end everything worked out. Thanks to manager Dmitry for the prompt resolution of the problems and the successful completion of the purchase.

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Даниил Титов

Level 2 Local Expert

Awful. Let's go for the headphones. I looked in advance, it is in this dns that they are. We arrived, took the ticket, waited 40 minutes, and only after I came over and clarified what was with the order, they said they couldn't find it. And they'll try again. After another 5 minutes, we were informed that we had not found it. And they didn't even apologize. After the question: What to do? They spread their hands. That's great) And so far, they are displayed as available)

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Евгений К.

Level 7 Local Expert

We came to pick up goods from the other side of the city, which were not available. It was listed on the website as available, and the manager confirmed the same thing in correspondence. In fact, the child's wasted time and spoiled mood.

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Kirill Baranovskij

Level 3 Local Expert

I was in the store a week ago , at first I couldn 't decide what I wanted to buy , but Alexander Nekrasov helped me choose the vacuum cleaner of my dreams , definitely 5

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Евгений Соловьёв

Level 2 Local Expert

I made a pre-order for pickup (the order on the website was approved and confirmed), and the items I selected were listed in this store. I myself am from another city, and after traveling to the store for more than an hour, I heard an answer that 1 of my products was missing and could not be found in the warehouse. I would like to advise the staff to monitor availability more closely (even if it is listed in the database by availability).

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Марина Б.

Level 2 Local Expert

I ordered PC assembly 2 times.I liked everything.The manager Dmitry is polite and attentive.He consulted me and advised me what was best.Feel free to contact us when buying a PC.

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Roman Golovanov

Level 12 Local Expert

I waited 15 minutes for a specialist so that at least someone would come to the checkout. The specialist call button is nominal. I can't get through to the call center

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Vlad Krasovskii

Level 3 Local Expert

The top store in the Republic of Belarus ! Especially if you are looking for a set of accessories for a PC - prices are almost always lower than the market , we recommend it to everyone!

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Коля

Level 13 Local Expert

A large store, with prices for some items better than on an online store. I bought a monitor here, in general, there were no questions

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Vitaliy Dzyuba

Level 10 Local Expert

We came here specifically to buy our daughter a Philips E2101 school phone, available on the website. There's a special story with ordering, if you don't have time to remember your number during checkout, you need to call someone, no one comes out when you click on the button. It turned out that our phone was there, but we couldn't buy it, so we still didn't understand if there were no documents for it or something. When asked to provide a book of comments and suggestions, they replied that they did not have one, the nearest one was in Malinovka, and that I could write my complaint by e-mail, i.e. nowhere. This is the second time I visit this office and the second time is negative

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Николай Корогодов

Level 3 Local Expert

Good store, excellent service, thanks to the specialist Dmitry

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Екатерина Баринова

Level 7 Local Expert

2 stars only for the DNS business employee who really helped. The rest are incompetent, they send them to each other and can't do anything.

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Тимофей Строенко

Level 2 Local Expert

I wanted to buy a slow cooker, but in the end, Alexander, a specialist in his field, came up and helped me choose a gaming computer that works perfectly, definitely 5 stars, and Alexander the sixth

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Павел Ч.

Level 6 Local Expert

Great, just for those who know, saw and felt the product, came in, showed it on the phone for 1-2 minutes, paid for the product and went about his business. Those who do not know, have not seen the product in person, it is better to visit the DNS store.

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Александр С.

Level 5 Local Expert

I couldn't find the m2x3 screw for the SSD anywhere. The guys helped out, thank you so much)

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Влад Лопунов

Level 8 Local Expert

Not competent employees who "send" you

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Вадим Т.

Level 5 Local Expert

Very nice staff, I will definitely order more for this store)