Through this point, parcels are delivered by the delivery service operating through Telegram (Delivery Tbilisi). The goods were not delivered upon my shipment, the deadlines were violated (6 months have passed), no official documents and information about the status of the cargo were provided. The issue is currently being resolved in the legal field.

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Александр

Level 6 Local Expert

The delivery time is from three weeks to three months. If you write to the chat, it's of no use.

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Blue.Berry

Level 7 Local Expert

I want to share my experience with Delivery Tbilisi so that you understand what you are getting into. In June and July, they lost 2 of my orders (Ozon / Wildberries) worth about 13,000 ₽. Their telegram says that the compensation is up to 5,000 rubles per order. They owe me 10,000 for 2 orders. In August, I was told that the parcels were "delayed at the border" and if they were not returned within a week, there would be compensation. A week later, it began: "wait a little longer," "everything is being resolved," "they will give it back soon." This went on for months. In February, the position suddenly changed, instead of compensation, they offered... discounts on shipping. That is, I have to use their services again to “get” my money back. Now they claim that their leadership has changed and they are not going to compensate anything at all. I have written to them several times asking for a refund. At first they answered evasively, then they began to ignore it. They just didn't respond to my last message. Total: - parcels are lost - the money has not been refunded - responsibility is not recognized - the client is simply ignored If you plan to use their services, keep in mind that in case of loss, you will most likely simply be left without goods and without money. I consider this attitude to be unacceptable and I want others to know about it.

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