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Rating 4.3
177 ratings
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57 reviews

By default
Niko Novikov
Level 3 Local Expert
June 20
An absolute optional monopolist in large-scale transportation. The deadlines accepted in the applications, which are signed by the parties, are not binding on them, as it is always possible to avoid liability for delivery failures stipulated in the contract. With noticeable frequency, they can disrupt Saturday delivery even to their warehouse, despite the fact that the customer and recipient pay for the urgency of delivery and probably plan their own business. This organization does not understand that they are disrupting work due to such non-deliveries. Not to mention the costs that the recipient of the cargo incurs when he arrives for the cargo several tens of kilometers away.
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Ellen Kiriluk
Level 5 Local Expert
May 25
Terrible service! They write the delivery time from 9.00-18.00. What does it mean to sit at home all day and look out the window when the courier arrives!? The specified delivery time is sent only one hour in advance. What century do people live in? It's so necessary not to respect someone else's time! Mdeeee... This is my first and last appeal!
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VS
Level 2 Local Expert
July 1, 2025
The most terrible delivery, unfortunately, some stores/organizations work only with it. The time frame is not specified correctly, contacts (numbers) cannot be reached or found out. They were repeatedly substituted with the delivery. You sit and wait all day, and if you receive an SMS from the courier (which is rare), the courier does not pick up the phone! The courier calls 5-7 minutes before delivery.
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Дмитрий Чака
Level 6 Local Expert
September 10
The irresponsible behavior of drivers when delivering documents is promised to be delivered at the same time, but in fact they do not cope, in any case do not contact this company, especially visa centers
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Ольга Михайловна
Level 2 Local Expert
April 6
It's a disgusting service. The delivery time is set from 9-00 to 18-00 and even on a business day. That is, to receive a package, take a day off and stay at home all day. The courier does not coordinate the delivery time, he drove up to the entrance and called that he was already here. No matter how many times I ordered delivery in other places, the courier always agreed on the time in advance. The principle here is that I brought it, so you dance around me. This is the first and last time I used their services.
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Александр Г.
Level 10 Local Expert
June 7, 2025
I hereby express my dissatisfaction with the quality of the delivery services provided by your organization. I would like to draw attention to the following disadvantages of the service: 1. **Lack of customer awareness**: Couriers often call immediately before arrival, without providing advance notification of the planned delivery time. This forces the client to stay at home all day, creating inconvenience and reducing the quality of life. 2. **Unpredictability of time frames**: The stated time intervals turn out to be extremely wide, which makes it impossible to plan other activities and activities. These problems significantly reduce the level of satisfaction with your services and negatively affect the company's reputation. I ask you to take measures to improve the quality of service and ensure timely notification of customers about the planned delivery dates in order to avoid similar situations in the future.
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Дарья
Level 9 Local Expert
June 15
Such a big company, but there's no money for the warehouse and the staff working there? After all, people come there, and it's hard to call it a pick-up point. There is no comfort, no desire to return and order there at all. Where is the management looking?!? Well, what are the working conditions of the people working there?! This shows the attitude towards his subordinates. Shame
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Евгений Савчук
Level 15 Local Expert
February 12
They don't send anything without contracts. If you need to pick it up urgently, you can't use this company. After signing the contract, it turns out that you need to sign another contract to pick up the cargo and wait a week for the contract to be signed. It is not known why it was impossible to do everything in one contract or warn clients. If it were possible to use other carriers, I would be happy to use this organization is very bad
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Natallia
Level 5 Local Expert
January 12
Many thanks to the support staff. In an emergency, we got into the situation, quickly contacted the courier, and gave them the opportunity to connect the recipient and the courier in order to pick up the package of documents ahead of schedule on the way. Thank you very much!!!!
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Натали Домик
Level 7 Local Expert
March 24, 2025
The standard point. It's not easy to find. Thanks for the feedback that makes it clear where it is, otherwise we would have lost a lot of time (so we lost it because of this). There is no pick-up point at house #18. We walked around it twice))) A point earlier on the turn. If you are driving from Moskovskaya, then turn left in front of the hotel and turn left again at the first turn. Reviews about the wrong location have been hanging for 4 years, and the guide takes 2 minutes to change a point on the map! He expresses a disgusting attitude with this.
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Irina Dzyaba
Level 13 Local Expert
July 14, 2024
I use only this delivery service, both through a courier and through the office, the prices are reasonable, all employees are careful and friendly, registration in the application is simple and convenient, I advise everyone!
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R P
Level 3 Local Expert
August 11
The service is terrible, there is a centuries-old layer of dust in the warehouse, the parcels are dirty, it is impossible to pick up after a couple of days of storage. It's the same in offices and workplaces. There was no cleaning for a long time.
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Anna
Level 5 Local Expert
July 9, 2025
I want to complain about the disgusting avtolaitexpress service. The golden apple door-to-door delivery order was accepted by the service and 1) was not delivered on the due date. 2) It was dropped during the delivery process. 3) the courier did not apologize and did not say who would be the responsible person in this situation. I was offered to pick up the order at the pick-up point, dragging it along the ground and tearing off the handle of the box. Question: why do you give a dimensional order to a foot courier? Why don't your couriers bear any responsibility and don't think sensibly when they carry such goods in the rain, and after dropping them they don't even deliver them. Previously, the order came by car, but this time I'm just shocked. From now on, I will know how negligent you are about cooperation with the largest cosmetics store in the republic and the parcels of your potential customers. And taking out expensive goods and leaving them in the PVZ halfway corresponds to a score of 0 out of 10. By the way, I haven't received the package yet. Arriving at the point, she was no longer there. The delivery was postponed without my knowledge. It's a lot of hassle, thanks to the courier, who is unable to perform his primitive duties. I also left a complaint on your organization's website. Maybe this will somehow make you perform your direct duties more carefully!!!!! And incompetent employees will get at least a reprimand.
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Артур Кучко
Level 18 Local Expert
September 9
Everything is super, the staff is polite, quick registration, the deposit can be collected within a couple of days
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Иван Л
Level 3 Local Expert
August 16, 2024
For the first and last time I used the services of this TC. Before sending the cargo, you need to go through a long and tedious online registration, then create the same online application for shipping the cargo. It was necessary to send the trunk lid of a passenger car. I personally packed it very well. I arrived at the destination city broken into trash. I strongly advise you not to use the services of this TC.
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Егор Михно
Level 5 Local Expert
June 11, 2022
By default, the address at which I needed to go to autolight and pick up the parcel led me to another place altogether. And this is not an autolight office warehouse and everyone is already tired of talking about it, even a sign was hung up, hehe. The real warehouse was found 100-150 meters further away. Then everything was fast and convenient, there are no questions about the service, but there are questions about the SMS and the address at which it should have been received)
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Борис Лёвочкин
Level 12 Local Expert
April 21, 2025
I use it all the time. Always on time. I recommend
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Екатерина Жук
Level 6 Local Expert
January 21
Quickly, promptly, without delay, the staff is friendly
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Виктор Жильцов
Level 10 Local Expert
March 30, 2021
A good transport company. Delivery to most cities of Belarus from today to tomorrow. The rates are acceptable. It is very convenient for small and medium-sized shipments.
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Элина Алексеевна
Level 2 Local Expert
December 3, 2022
The location on the map is incorrect! Work schedule too! On Saturday it is indicated that they work from 9.30, in fact from 10.00 The head of the branch is an outspoken boor, please to the management, take into account the feedback, since the person does not correspond to his position, is rude to customers!!! The employee on the delivery is smart!!! Polite,pleasant, called back herself, worried that we would find the pick-up point,smoothed out all the negative impression about this delivery service. BUT, about the head of the branch!!!!! Dear Management!!!!!! Kindly Request!!!! Take action!!!
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Anton Nikolayuk
Level 3 Local Expert
December 29, 2020
Excellent delivery service! Fast, clear and convenient. Forwarders / logisticians and consultants will always help and prompt Thanks!
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madbet1
Level 15 Local Expert
July 6, 2023
The warehouse is like warehouses, it's dirty, the service is average, the goods are also sometimes not clear where they stand, come in and take what you want, in general, a strong 3 or 4 with a minus for service
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Владислав Навоша
Level 3 Local Expert
May 2, 2025
The worst shipping in the 21st century Without comments I spent half a day delivering everything , so that they would turn it around for fear that they might not accept it in Minsk , although everything was fine ! Send only corpses .
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Сергей Лис
Level 12 Local Expert
February 21, 2024
Great guys! They carry everything, always and quickly. And most importantly, whole.
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Виталий Лапшин
Level 17 Local Expert
June 12, 2024
Super service It is very convenient that your departure can be anywhere in the country within a day
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лис с.
Level 2 Local Expert
February 19, 2024
Every time at the height, quickly and efficiently.
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Александр Ц.
Level 5 Local Expert
June 12
Everything's fine
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Валентина Короб
Level 7 Local Expert
February 10, 2024
The delivery is very fast, from Vitebsk to Brest in 1 day
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Гуща Олег
Level 15 Local Expert
July 13, 2020
Autolight is good, deadlines are not disrupted, prices are not bent. It is convenient to place orders and track them.
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Татьяна Урбанович
Level 12 Local Expert
November 29, 2024
As an express mail user, the delivery time is not always satisfactory, half a day should be spent waiting for delivery...
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Ольга Бадажкова
Level 2 Local Expert
August 6, 2025
An excellent company for transportation
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Anonymous review
December 23, 2020
Today, on 12/23/2020, it is impossible to get through to place an order. The shipment is under threat of disruption. We will try an online application, although we have always used the phone.
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Арина Бекасова
Level 17 Local Expert
August 18, 2024
As always, everything is fast and clear
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Vladislav Malinovskiy
Level 12 Local Expert
February 6, 2024
The guys have trucks, but I didn't accept the package that I brought in my hands because of the size... strange
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Тимофей Викторович
Level 16 Local Expert
July 4, 2022
The warehouse and ramp of one of the most famous transport companies in our country, everything is usual and trivial, there is nothing special from the word at all!
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Евгений А.
Level 4 Local Expert
November 15, 2022
I sent the laptop, it was delivered safely. However, there is a one-day delay
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илья морозевич
Level 6 Local Expert
November 7, 2024
Everything is OK, check-in from the Soviet constitutions, next to DOSAAF.
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АНТОН
Level 3 Local Expert
December 3, 2025
Please update the information about the opening hours in Google.
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Семён Судариков
Level 5 Local Expert
February 9, 2023
They work fast. There was no damage, no complaints either
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Сергей
Level 5 Local Expert
February 18, 2024
Pretty good cargo transportation
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Дичайший жир
Level 20 Local Expert
November 24, 2020
Pick up/send the parcel without question. The guys will solve any issue.
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Кирилл Щербуха
Level 12 Local Expert
July 8, 2022
Convenient location. Fast service. Politely.
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Александр С.
Level 3 Local Expert
July 10, 2023
They have completely deteriorated. No more trust. I do not recommend it to anyone
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Владислав
Level 8 Local Expert
June 6, 2023
Convenient service. They are very rare
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Я Я
Level 8 Local Expert
September 8, 2022
Very good
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Николай Т.
Level 7 Local Expert
December 13, 2021
Quickly and clearly
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Siarhei Ka
Level 10 Local Expert
June 16, 2020
it is located near a driving school, and not according to geolocation according to GOST. Youth
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Артём
Level 7 Local Expert
May 4, 2020
Good delivery service!
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Карен Апресян
Level 8 Local Expert
June 11, 2024
I liked...
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Виктор Сейфитинов
Level 9 Local Expert
May 27, 2022
It is very convenient and inexpensive.
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