Bank of Georgia

3.8

25 ratings

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Level 12 Local Expert

Review of Bank of Georgia I submitted a full set of documents exactly as requested and expected a professional and clear response. Instead, the communication felt confusing and inconsistent. It seemed like the manager was unsure about the bank’s own procedures, which was quite surprising. When a client has to repeatedly explain which documents were already provided, something is clearly wrong in the process. I hope Bank of Georgia invests more in staff training and internal coordination, because clients deserve clarity, competence, and respect.

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Сергей Борисенко

Level 3 Local Expert

Nice, modern bank, nice to be inside, there was no queue (at least when I visited the bank) There were 3 girls sitting at the entrance, I spoke to one of them in Russian, they understood my request right away, they helped me take a ticket Then I talked to the bank employee in broken English, even a little Russian, opened an account without any problems, no unnecessary information, everything is transparent and understandable After opening the account, they were informed that the bank name card would be ready the next day. I filled out an online questionnaire before going to the bank, and my application was approved the next day. I didn't notice any hostility towards Russians, everyone is loyal enough. You just need to improve your English level to make it easier to communicate.

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Василий С.

Level 7 Local Expert

A good department. The staff speaks English, and I've also seen that they speak Russian. They helped me fill out the questionnaire. As a result, my application was confirmed after 4 days and allowed to make a card. I am from Belarus.

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Вячеслав

Level 13 Local Expert

I was withdrawing $3,000 from an ATM, and they charged me $31 in commission, and unlike most other banks, they didn't warn me about it.

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Груздев А.

Level 8 Local Expert

A place where you're not welcome. There are a lot of unclear conditions for service and hatred for those who speak Russian.

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Level 3 Local Expert

Be prepared to spend a lot of time. I sat for two hours to confirm the account opening. Two out of twenty windows worked for this service

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Грю

Level 11 Local Expert

One star for the air conditioner. The bank's staff does not speak Russian, the ruble exchange rate is lower than in the exchangers, there is no parking near the bank.

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d3zorg

Level 9 Local Expert

I'm sorry to all the rattles from the neighboring reviews, but neither today nor a year ago, when opening an account, there was not a single problem when communicating with bank employees, everything was fast and to the point

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Александр Дума

Level 7 Local Expert

A very good bank, responsive staff, many people know Russian, which was very gratifying.

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Anonymous review

Only 2 operators work with Russians. It takes at least 25 minutes for one person to issue a card. I also noticed that they can't properly arrange the KYC payment - everyone is sitting in the same queue, although the payment takes only 2 minutes.

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Dart Daven

Level 8 Local Expert

In general, there is a good department, a queue for coupons, comfortable sofas, there is a place to sit

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Марина Матвиенко

Level 6 Local Expert

Meets all the requirements, arrived, withdrew the currency, left

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Level 17 Local Expert

Don't waste your time on this bank. They won't open an account for you there.

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Fedor

Level 4 Local Expert

I sat for an hour and a half, didn't wait, left

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Pavel Matveev

Level 6 Local Expert

If you need to open an account for the GR of Ukraine, then the best bank

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Nodar Dzhincharadze

Level 14 Local Expert

Convenient bank branch.

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Marco Bertelli

Level 27 Local Expert

Slow as turtles.

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Bank of Georgia

17 reviews