A1

4.4

319 ratings

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Level 30 Local Expert

Excellent communication service! Many thanks to the employee for the courteous and fast service. We lost the SIM card, everything was restored, quickly and without problems! Very clean and modern!

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Владислав Крючков

Level 5 Local Expert

Pleasant staff, highly qualified help and advice, I bought a phone, I liked everything very much. Quickly, efficiently, and most importantly, pleasant communication I recommend that the guys know their stuff!

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Маргарита

Level 3 Local Expert

We bought a phone on 07/06/2026 and specialist Nikolai provided assistance in choosing a model. A professional in his field, he answered all the questions, gave explanations and suggested all the appropriate options! We were a family and we all really liked him as a professional! We thank you very much and ask for the award of this excellent employee!

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Марина Л.

Level 3 Local Expert

Hello, I was at the salon on Sovetskaya Street in Gomel, I really liked the service of Anastasia Shulga, a very attentive,polite, experienced employee, I wish there were more such employees.I would like the leadership to encourage a good employee.

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Александр

Level 9 Local Expert

The salon itself is excellent. Everything is beautiful and modern. The staff is polite and humorous. The smartphone sales desk is conveniently designed. There is a lot of choice. But there is one drawback and it spoils everything - a heavy workload of clients. That's why there's an eternal queue and nervous customers. Because the salon also serves former Garant clients who often need "they don't know what." You come, you want to buy a smartphone and connect to A1, stand in line of grandmothers or young mothers with a child in their arms who need to do something, it's unclear what, with the Intranet... The salon staff has a special respect! It's hard work in such an environment.

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Ольга

Level 17 Local Expert

Thank you, we served you quickly. I bought myself a laptop for work, they took into account all my wishes, I advise and recommend it! Fast service, I didn't have to wait in line, but everything went quickly enough.

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Анастасия П.

Level 2 Local Expert

Nice store, nice people. They helped with the choice, answered all the questions, and didn't sell anything. I'll definitely be back. A solid five.

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Марина

Level 8 Local Expert

The usual A1 salon. The room is not large and has an oblong shape. To apply at the entrance, you need to take a ticket. Indoor zoning is not successful The staff stands are located at a great distance from each other. The places of the call waiting area are 1/4 of the room. If possible, I recommend choosing another service point. In general, the salons (service points) A1 are 2 times smaller than those of MTS. The choice of premises and the comfort of both the client and the manager leaves much to be done

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Jylia

Level 8 Local Expert

Many thanks to the cameraman Sergey! He may not be from Gomel, but he explained in detail what and how. He told me what to do in this situation and explained my actions. It was a pleasure talking to him! A competent young man!!! Sergey, thank you for your help!!!

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Rein Veil

Level 3 Local Expert

The worst Internet in the history of mankind, which has never been able to work stably. You'll connect to the Internet once, then you'll regret it all the time. In general, it sucks completely, if the situation is hopeless, and there is no other choice, then you can connect A1. You will always be sitting with the page loading in the browser.

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Валера

Level 5 Local Expert

I will be using A1's services at this address for the first time.You need to unlock your SIM card, it's not like remotely in the app, it's locked, but you don't need to unlock it, you need a code word, he explained that when he connected, there was no such function.The girl said that I was not paying attention to what I was listening to (our employee), I wanted to answer, "dear, my first phone is older than you, and I used to remotely lock and unlock it."In general, today is a day off, and because of their stupid rules, you will have to spend time unblocking.But LIFE did not provide Me with such convenience, they thanked me for contacting them and immediately connected me to my passport remotely.They have RESPECT, and a1 makes OUR lives more difficult.I hope that for THOSE who have had a SIM card for a long time and have not had a code word, the PASSPORT WILL HELP THEM.I'M VERY UPSET ABOUT MY TIME OFF.

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Алексей М.

Level 5 Local Expert

I bought a phone in this place. I really didn't like the service. The consultant is a very specific girl. A person who doesn't really understand phones and specifications. But the choice is very good.

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Антонина

Level 3 Local Expert

Just terrible service, communication and the Internet, they do not value their customers, all operators answer the same question differently, I left myself a connection for the sake of the number. t.k about transferring the number to another network they refuse.they do not want to solve problems mutually, there is no any kind of respect for their client

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Илья Ж.

Level 2 Local Expert

We would like to thank your employee Yulia (Gomel, Sovetskaya str., Legal Department) for the work done. Professional approach and sociability in communication could not give us a chance to use the services of your MTS competitors. And with Julia's help, we switched to A1, connected as a legal entity, connected the PBX and, in principle, would like to continue working with specialists like her. Thank you for your service. And if you save on her Salary, we'll take her to work for us. Thanks again and have a great mood!

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Андрей Андреев

Level 9 Local Expert

Friendly staff, lots of queues. Good location.

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Pavel

Level 12 Local Expert

Good store and consultants in the city center. A variety of phones, accessories, and household appliances are available. Installments are possible by phone number

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сергей самоненко

Level 6 Local Expert

I was here today, no queue. I liked the attentiveness and qualifications of Andrey's specialist.I solved my smartphone setup question very quickly, although the phone was not purchased in A1. Thank you!

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Татьяна Макаренко

Level 24 Local Expert

They serve us very unprofessionally and sometimes embellish the rates.

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Роман П

Level 5 Local Expert

Thanks a lot to Larisa Nozheeva (office Sovetskaya 106). A sensitive and competent consultant. She promptly issued and explained everything clearly. We were very satisfied.I wish there were more such specialists! Thanks A1.

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TATSIANA

Level 12 Local Expert

A clean, modern office. The consultant girl is polite, smiling and competent. I consulted and quickly arranged everything. I recommend

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Алексей Борисенко

Level 3 Local Expert

Excellent salon, competent and courteous specialists who will always help you solve your problem

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Настя

Level 5 Local Expert

I decided to stick the film in this place, as a result, it was re-glued 4 times, after a few days it started to bubble. They also tried to accuse me of not wearing my phone properly. As a result, I freaked out and pasted it in another place, everything is fine, there are no bubbles, nothing, I haven't been able to get enough for a month. But I don't recommend gluing here.

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SergeiLiubeznyi

Level 2 Local Expert

The specialist is just a great fellow! I have resolved all issues both under the legal entity agreement and the personal agreement! Workplace number 4! Unfortunately, I didn't remember the name....

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SergeiLiubeznyi

Level 2 Local Expert

The specialist is just a great fellow! I have resolved all issues both under the legal entity agreement and the personal agreement! Workplace number 4! Unfortunately, I didn't remember the name....

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Alena Marozava

Level 8 Local Expert

It's a very long time to wait for you to be accepted. There is no oxygen. There are scanty transoms in the upper parts of the windows, but they do not save the situation even in the middle of spring. There is an air conditioner, but it does not add hydrogen, and the air, intensively driven by streams, alas, could contain viruses... We came to buy a phone and waited so long that it seems we have lived our lives in this place. From the good: the staff is competent, friendly, does everything they should, and even more (they changed the SIM card for grandma and showed her how to use the phone and helped with the settings). Thanks to the girls for the good work, but, alas, not thanks to the organizers for the air and queues.

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Любовь

Level 7 Local Expert

We are very pleased with the work of master Mamrukov Vitaly when connecting home Internet and TV services. Everything was done quickly, efficiently, and the consultation on services is clear. Thank you very much!!!

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Аля Ло

Level 30 Local Expert

The usual a1 compartment. Small. The service is polite. They will tell you and tell you everything you need.

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925231 Лазаретова

Level 5 Local Expert

The service is wonderful, the staff is friendly, attentive, and the waiting time is minimal. Everything is great. I recommend

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dima lima

Level 2 Local Expert

The home Internet and TV are constantly collapsing. The prefix has already been changed 2 times. But this is for TV. And the Internet collapses regularly. Today he disappeared again. The network does not recognize it at all. Right now, the phone is in standby mode for 14 minutes and 26 seconds for a response from A1 specialists. So far, no one has picked up the phone. I'm sitting like a d-L and waiting

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SUN SUNЫЧ

Level 9 Local Expert

Bright, modern, cozy, fast.Electronic queue, intelligent staff. They helped me with my question-100% and not for the first time. I recommend.

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Павел Ш.

Level 6 Local Expert

About 3 months ago, my brother turned to this point to connect the home Internet, immediately said that the Internet is needed only for 3 months, since he is now going to the army and this Internet will no longer be needed, today it turned out that a promotional Internet was connected to him, which can be used for 12 months or now pay a fine of 300 rubles. We ask the administrators to pay attention to the feedback and listen to the wishes of the client, and not "push in" promotional tariffs to raise sales and premiums

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Иван

Level 2 Local Expert

The store is good, the staff is polite, I have been cooperating with A1 for a long time, thank you all

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Светлана Эрисова

Level 14 Local Expert

It is located nearby.Polite employees will answer and help you with all your questions.There is almost never a queue.

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Владимир Никитин

Level 5 Local Expert

They were polite, quickly and promptly solved my question, when paying from the terminal they helped to figure out what and how, although they did not ask. Class team

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Sergio

Level 28 Local Expert

Employees do not always have enough competence, the location is more convenient, even if employees did not clog the parking lot with official cars, but left places for customers, it would be generally gorgeous)

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Елена Быстрова

Level 4 Local Expert

Hello, everyone. There was a problem in A1 in September-October 2025. Manager Marina Sokolova . For some reason, the password was changed when logging into your personal account. I came personally to A1 to clarify the issue. Sokolova looked at my phone and refused to help me set up my personal account, not listening to the fact that I needed help entering the code. I've injected it more than 4 times. But I couldn't, because I am a disabled person of the 3rd hand group. And, I couldn't enter the code exactly. Mocking, she sent it over and over again. Seeing my helplessness, she just grinned... I had to contact her manager, who solved my question. I wrote a review, but deleted it because the senior manager apologized for this employee. And then... more. We. It turns out that we live in the same neighborhood. When Marina Sokolova and her son Amit meet me, they constantly take pictures of me on the phone, insulting me in pursuit: "Look, the disabled person is coming." Sokolova also takes pictures of me on the phone when I meet on public transport. If you contact A1, be careful. Marina Sokolova, as a manager, will not help, but will also create difficulties for further living in society, because she fancies herself the star of Gomel. She takes pictures of unwanted people on her phone. Even when meeting on public transport.

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Наталия

Level 8 Local Expert

Terrible service, be prepared! And in time, let's fight back against these girls, beautifully named "consultant".

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Татьяна Якушева

Level 3 Local Expert

I have been waiting for half an hour for 150 "We will be glad to help you" to help me. It's interesting to wait for how many hours you can hang out. Although the work is stuck.

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Дмитрий А.

Level 2 Local Expert

Excellent organization, the best that there is in the city!!! The people working there are kind and polite, they always go to a meeting and help in difficult situations. And the pretty girls work there, it's a sight to behold! :)

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Александр Чепа

Level 22 Local Expert

Former Guarantor and former Wellcom. In general, we are satisfied with the services. There is an electronic queue, there are not very many people, although only 3 windows work, so queues accumulate. Issues are resolved promptly, the staff is polite, everyone is wearing masks, and this is the main thing.

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Андрей П.

Level 8 Local Expert

The connection disconnection service is great. But the quality of the Internet is terrible. I had it and all my friends left. I just touched on my mother, I thought her rate was slow, but she doesn't have A1....

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Александр С.

Level 2 Local Expert

The Internet is uplifting, and so is television. Long loading of the set-top box on the TV. When calling, it takes a long time to wait for a response of 20 minutes. The quality is poor

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Максим

Level 16 Local Expert

They work normally, if there are any problems, they try to help solve them on the spot. Polite employees.

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Igor naparnik

Level 5 Local Expert

Everything's fine

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Татьяна

Level 6 Local Expert