I have been familiar with the 5 element store chain since its opening in Vitebsk. A huge range of equipment, with the possibility of paying in installments, etc., pleasant bonuses for the next purchase. Competent assistants when choosing a product. A good guarantee, which has always attracted me as a buyer. But... 6 months ago, at the 5 element store, I bought a Polaris electric kettle, with a three-year warranty. This household item began to turn off arbitrarily without bringing the water to a boil. Naturally, as it is written in the instruction manual, I carried out descaling once a month, that is, I observed the operating conditions. In the store where I brought the electric kettle, the defect was confirmed and sent to the Minsk service for repair. Two weeks later, I get a message that my Polaris is back. I give the receipt, and they tell me that the return is without repair, allegedly a violation of operating conditions, due to traces of scale. Sorry, using tap water, naturally minor traces of scale, just minor ones, will remain. Moreover, I carried out cleaning periodically! As a result, he took the warranty and non-working kettle and left with nothing. I would like to note that the service center that gave the conclusion is incompetent, how can such a conclusion be given, at least it should be an examination, with some kind of confirmations and proofs, which are not and cannot be. And in words, you can say anything and spin tall tales like fast and furious, hurricane, etc. Now I am disappointed with the entire 5 element store chain, and I will look towards more democratic approaches to customers.

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Андрей Н.

Level 2 Local Expert

I bought a Samsung Galaxy 25 FE phone in the 5th element. They cheated with a price of 300 b.r. Outside the city, the phone does not catch the MTS network at all. They said it's non-refundable. Only through the court. 2000 b.r. wasted. thank you. We are not contacting you anymore. And I'll give you the best advice to your friends.

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максим сазоник

Level 17 Local Expert

A large store in the center of Vitebsk for household appliances discounts and promotions. A good selection of phones, tablets, laptops, computers, game consoles, Sony playstation discs.

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5 Element

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219 reviews