Excellent service! Special thanks to the sales consultant Vladislav Igorevich. A very competent specialist, it is clear that he is well versed in Xiaomi smartphones and technology in general. He helped me choose a phone specifically for my needs, and not just offered the most expensive model. I explained everything in detail, compared the options, answered all the questions, and felt an individual approach and interest. I am completely satisfied with the purchase.Thanks to Vladislav Igorevich for his competent advice and professionalism! I definitely recommend it.

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Евгений Испенков

Level 5 Local Expert

Angelina, a customer service specialist, and Denis, the deputy head, helped solve my question. We helped not to hand over a new serviceable washing machine for repair for 2 weeks, but we figured out the problem (the outlet was faulty). We figured it out more than the electrician at home. Customer orientation, well done.

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Дмитрий

Level 6 Local Expert

In February 2026, I ordered the delivery of a motherboard for a computer, waited 2 weeks for delivery, and as a result, the wrong board arrived (they got mixed up). When asked to send the one after all, they replied that they had already sold it out. I built the computer for this particular fee, and in 2 weeks it disappeared from sale in other stores. They didn't even apologize or offer alternatives, they told me to call or write to support. I wrote a detailed letter of support, a month passed, and they didn't even respond. I called to clarify if the letter had reached me - they confirmed that they had and promised to respond soon, as a result, another month passed after that and they just ignored me. At least they apologized. That's all you need to know about this store's attitude to customers.

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75 reviews