Contact Yandex Disk support

Note. Yandex Disk doesn't offer support over the phone. We only work with user emails. This is more effective because you can attatch screenshots to your email, which let us hande the issue and help you quicker.

Please answer the questions below to make sure your email gets to the right specialist.

What operating system are you using?

WindowsmacOSLinux

What is your question about?

You may find a solution in Help for Yandex Disk for Windows under Notes. If you haven't found an answer to your question, contact us.

You may find a solution in Help for Yandex Disk for Windows under Screenshots. If you haven't found an answer to your question, contact us.

What's wrong?

You may find a solution under Yandex 360 Premium and Yandex Disk space. If our recommendations didn't help, contact us.

What subscription do you have?

Yandex 360 PremiumYandex Disk Pro subscription

You may find a solution under Yandex 360 Premium. If our recommendations didn't help, contact us.

You may find a solution under Yandex Disk Pro subscription. If our recommendations didn't help, contact us.

You may find a solution under Get extra GB and other rewards for taking part in promotions. If our recommendations didn't help, contact us.

You may find a solution in Help for Yandex Disk for Windows. If you haven't found an answer to your question, contact us. Make sure you attached the program logs to your message.